Four Points by Sheraton

Four Points by Sheraton Orlando Studio City

  • 5905 International Drive
  • Orlando,
  • Florida
  • 32819
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room and/or check in.

Rated 3.8 out of 5 by 481 reviewers.
Rated 5 out of 5 by Great hotel in a great location! This hotel had grand views and was located in a prime spot on I-Drive! Located directly across te street from Wet n Wild. The hotel offers a free shuttle to and from Universal parks. We chose to walk and it took us 20 minutes. You can see the parks from the room at the back of the hotel, which is awesome! Breakfast was not complimentary but was delicious! August 5, 2013
Rated 4 out of 5 by Great location, Great stay Very nice Four Points located right on International Drive. Easy to find and easy access to highways. Nice room and bathroom, comfortable bed, and large flat screen TV. Fitness room not fancy, but adequate. Front desk staff was extremely friendly and courteous. I was able to get into my room 2 hours early with no questions at all. March 28, 2012
Rated 5 out of 5 by Excellent value in excellent location From the minute we stepped into the hotel all staff were very friendly. Nothing was a problem. The room was excellent and a fantastic view from the 20th floor. Would reccommend this hotel if you want a "cut above" the rest. January 14, 2014
Rated 5 out of 5 by One night stay We'll run hotel in great location. Nice pool, room, dining facility. Staff very friendly, always smiling and competent. Price was reasonable. Will consider for longer stay next time in Orlando. May 3, 2014
Rated 2 out of 5 by Am here now and wish I wasn't Tried to check in last night and could not get in at first. Must use key so... made me feel like it was in a bad area. No parking and lobby is the worst of any SPG location I have ever seen! Rooms have no microwave or reffrigerator! Come on that is just standard in any 2 star and above hotel. Used my points and wished I hadn't I would be moving out and finding anything else. went to 3 floors no ice! What a hassel. 2 empty and 1 broken! No hotel info in rooms so I had to call desk for everythging. I am in an upgraded room??? Can't imagine what a "regular" room is??? Broken tile in bathroom and not even a refigerator! staff said they would " see" if they could find 1. I also used my points for family to come over and I am now embarassed at the accomadations that I chose for our trip. They have a child and are bringing baby things that need to be refigerated, yikes and no ice for a cooler either???? On a bright note front desk gal was so nice at check-in and man delievring ice was as well! March 2, 2012
Rated 5 out of 5 by Nice, relaxing hotel Extremely comfortable and clean rooms (and plush bed) - perfect after a long day visiting Disney! June 10, 2014
Rated 4 out of 5 by LOCATION IS EVERYTHING EASY WALK TO UNIVERSAL - LYNX AND TROLLEY STOP JUST OUTSIDE THE HOTEL MAKES IT EASY TO REACH THE REST OF ORLANDO - SOME OF THE NICEST STAFF I HAVE ENCOUNTERED IN A LONG TIME - FRIENDLY AND ALWAYS READY WITH A SMILE - FITNESS CENTER IS HOWEVER TOO SMALL - ONLY ONE WEIGHT BENCH AND WHEN THERE WERE TWO OF US WE HAD TO ALTERNATE BACK AND FORTH - I DON'T THINK EITHER OF US ENJOYED THAT - WE KIDDED AROUND THAT MAYBE WE SHOULD RESERVE THE WEIGHT BENCH WITH THE FRONT DESK FOR FUTURE VISITS.....FERNANDO, OSAMA AND LAVINIA WERE EXCELLENT THROUGHOUT MY STAY....I WOULD ALSO NOTE THAT HOUSEKEEPING NEVER LEFT TEH GREEN CHOICE VOUCHER UNDER MY DOOR - HAD TO GET THEM MYSELF FROM THE FRONT DESK October 14, 2012
Rated 1 out of 5 by This hotel badly needs an update Paper thin walls, musty carpets, ancient fixtures and surly staff. Great location and lots of potential, but this hotel is badly in need of a major capital investment. Would not stay there again. March 4, 2013
Rated 2 out of 5 by Great location Positives - Great location, close to most of the Orlando attractions. Areas that could be better - 1) Staff - I reached the hotel 45 mins prior to my check in time. The front desk person informed me that I was early and took my cell number and promised me that she will give me a call as soon as my room was ready. I did not receive a call, and had to come back and check. Also, I left my luggage at the desk, and it took forever to get it back, as it was not tagged and no one knew where it was, even though it was right behind the front desk in a room. 2) You need to insert your room key to access the elevator going up. To a certain extent I can understand this from a security standpoint, but SPG needs to make these keys more robust, as the magnetic tape wears out in no time. 3) Floor mats in the lobby- I have seen numerous customers walk on these and trip...happened to me as well. 4) Room - The mattresses are horrible!!! The mattress is a good 3 inches bigger than the base, and very uncomfortable. Also, the coffee maker in the bathroom is sort of gross...both the idea and the actual unit!! February 27, 2012
Rated 4 out of 5 by this hotel was clean Only dissapointment was both my rooms were not available at check in. When return to hotel late at night hard to find parking space. Staff was helpful. Rooms were good size and clean. November 16, 2011
Rated 3 out of 5 by Room cleanliness a big disappointment. Staff friendly and helpful, though hotel room was far below expectation. Room was very dirty, I literally had to clean all surfaces before they could be used, I wrote my name in the dust as it was so thick, I did fill in comment card and tell front desk staff that they may want to clean the room thoroughly before next guest checked in, especially my name written in the dust; Staff apologised for this. I was glad that points were used for this stay otherwise to pay for such bad housekeeping would be an insult. I have stayed at many Sheraton properties as they are my property of choice, had this been my first stay at a Sheraton property, you would have lost any future business of mine. March 2, 2013
Rated 1 out of 5 by Hotel needs complete refurbish Hotel needs a complete refurbish...bathroom old ...hair dryer rusted...hallways and carpet filthy. October 26, 2013
Rated 5 out of 5 by Better than my expectation Can't believe this hotel is category 1 of SPG hotels. convenient location in front of Universal great view from guest room outdoor pool and its bar is cool Staffs are very kind This is recommened to my friends. April 27, 2014
Rated 4 out of 5 by Getting it right It is a great hotel to stay out, I just want them to put our rooms together like they have promised every time we go! April 13, 2012
Rated 4 out of 5 by Staff is Excellent! Hotel was nice, could use some updating. Staff was excellent although a large group was over running the staff, rude to other guests and showed NO consideration for any other guests, staff was overwhelmed and didn't ever see any Management involvement! June 7, 2014
Rated 5 out of 5 by The hotel has perfect location excellent hotel, awesome. December 14, 2011
Rated 2 out of 5 by opportunity I was disappointed at how old the hotel looked. When I walked into my room there was an old Pepsi bottle left on the floor. The hotel seemed old and stale, not what I am used to. I felt as if I was in a motel. We stayed two nights and had our breakfast included, we assumed it was for both days, only to find out that it was for one. The hotel receptionist didn't offer complimentary breakfast to us. We did request a late check out and they were accommodating. They also took a long time to clean our room- it was 4 pm when we arrived and they hadn't been in to clean. The restaurant employees were extrememly friendly. I did find hair in my food twice (dinner and breakfast), that was disgusting! August 2, 2012
Rated 5 out of 5 by Stay No.9 Once again my family and I enjoyed our stay in your hotel. The people were friendly and helpful and the room was excellent. Your down comforters are the most wonderful I've ever experienced !! We had only 2 minor complaints: the fruit in the restaurant was not fresh and when we mentioned this the waitress said they did not have any more and the keyboards on the public computers were so worn it was virtually impossible to read the letters. These are very small in the overall scheme of things, but, as we intend to be back again next year, we want to help make a great experience even better. November 12, 2013
Rated 1 out of 5 by Terrible Service I stayed at this hotel for 3 nights, for the first two days the key card did not work, I told the front desk people repeatedly to fix it but it took two whole days before they even did something to fix it. As a result, I was stuck waiting for about 15 minutes to enter the room (this happened twice). The room was not cleaned UNTIL the third day after I requested the front desk to have it cleaned. The water was not replaced until the third day. Finally, I had to make a big fuss at the front desk and then finally they started to take care of things. Will not stay at this hotel again. December 2, 2013
Rated 2 out of 5 by Great location, dirty carpets , friendly staff. I used to love this hotel. I have been a guest there for 15years . However with their new eco friendly motion activated a/c thermostats in every room makes the rooms get very warm when you are sleeping. I had to keep getting up to 4x activate a/c. Maint. came to try adjust or overide it but was unable too. Carpets are in serious need of replacing. Front desk staff is always friendly and professional. Restaraunt staff very good and met all our requests. Breakfast was very good.Usually the mattress are a quality pillow top, but not this last time.It felt like sleeping on plywood. I am all about being eco friendly but not with a/c. Unless the carpets get replaced an thermostats changed, I won't be back. March 26, 2013
Rated 5 out of 5 by First Time Stay We stayed at the Four Ponts for the first time this year. As a couple we looked for a location that was not in the theme parks or in the centre of I-Drive. Although it is only a short walk to the main part of I-Drive and not to far to Universal studios. The Hotel offers a free bus service to Disney which takes about 20 minutes. The Hotel staff were polite and helpful, nothing was to much trouble for Osama the bar attendent at the pool area. We would definitely stay at the Four Points again. March 22, 2014
Rated 1 out of 5 by Orlando Visit I stayed at this hotel for three days and was not very satisfied. When we first pulled up to the hotel you could tell it was an older building but I have stayed at some nice older hotels before so we checked in hoping for the best. After checking in and going up to our room we decided to head out for dinner. I was suprised that the door was difficult to locl behind us. I had to use a good amount of force to get it to shut far enough to lock. After looking closer at the door I noticed that the door jamb looked like someone had chipped away at it to break in at some point. Since the door jamb was broken away, you could see the latch. I asked for another room since it seemed like you could easily pop the door open with a screwdriver or maybe even a car key. When we reached our new room the first thing we checked was the lock and it seemed ok. Unfortuntely the new room did not have sheers in the windows like our first room did so to get natural light in the room in the morning we had our window wide open. During the night I kept getting up to turn up the air conditioner since I was getting hot. As soon as I would get up it seemed like it kicked on. After doing this several times I started thinking that either I was on Candid Camera or the thermostat was on a motion sensor. I inquired the next day and I found out I was not on Candid Camera and the thermostat was on a motion sensor to save energy. This did not make any sense to me why a hotel room (in Florida) would have a motion sensor on the thermostat. I would also like to point out that the room walls are thin. I was awoken a couple of time by some interesting noises from the room next door that made me glad my kids were not with me. It would have been difficult to explain these noises to our younger kids. The hotel just seemed old and run down. The rooms and hallways had a older musty/smokey smell. The ice machine on our floor was broken. I also overheard one of the workers in the lobby expressing concern on having enough rooms available due to the amount of rooms needing repairs. On a positive note. The location is good for those going to Universal and Wet n Wild and the workers were friendly. I will not stay at this hotel again nor would I suggest it to anyone until they spend some money to get it in better shape. December 29, 2011
Rated 2 out of 5 by Not up to 4 Points Standard This hotel does not appear to meet the standards we are used to at other 4 Points by Sheraton. Overall, the corridor and room carpets were spilled on and very dirty. Many of the smaller things were not done or were done poorly. As examples, room cleaning was missed on one day, the shower water pressure was very low and there was mostly only cold water, coffee in the room was not replenished during the stay, the lobby printer had no ink and there was no replacement cartridge in the hotel, the ice makers on 5 floors were out or broken (got ice 8 floors below where we were staying), the lobby bar was closed most days, and generally there was only 1 front desk person and a considerable wait time to speak to someone, etc. January 5, 2013
Rated 3 out of 5 by Staff was no help The overall room and convience of location was great but waiting over 2 hours to check in was crazy. I understand that it was the weekend but check in was at 3pm. We showed up at 4 and was told the room would be ready in a half hour and have a seat at the bar. After an hour I went back to the desk and they said it would be another 15 minutes. A half hour after that they finally called our names for our room. Not once were we appologized too and not once did a manager come down to see if anyone needed anything (there were more people waiting then just my group). November 1, 2012
Rated 4 out of 5 by Tremendous staff! Our room was very clean and modern. The bed was quite comfortable. We enjoyed dining in the dining room. (The filet mignon was excellent). I appreciated how attentive, friendly and helpful all of the staff were-- from the desk clerk to the waitresses. I've never been treated better in a hotel. We did not have a car and found the location of the hotel very convenient as we used the trolley to get to just about everywhere we wanted to go. We have already been talking about going to Orlando for another trip and we would definitely stay at the Four Points agin. February 17, 2012
Rated 2 out of 5 by Disappointing! Bouquets: *The hotel is very close to Universal Theme Park. * The price is in line for a family outing. Bricks: * The hotel is very noisy, even on the 9th floor you can hear all the ground level activity. * The air conditioner in the room was even noisier. * The pool had ducks swimming in it!! They are carriers of "swimmers itch"! My granddaughter was very disappointed she couldn't swim in it. * There was not even a small fridge in the room to keep drinks cold. *The dining room food was poor quality and people left because the service was so slow. April 15, 2013
Rated 4 out of 5 by Excellent staff and location Stayed here for 9 nights altogether during our first family vacation to Florida. Room was spacious and clean, we got a high SPG floor which had a great view of the surroundings. The location is very close to Universal Orlando but with kids around we never got to use the shuttle and always drove to the theme parks. The staff was always friendly and helpful. There was no fridge in the room which was a bit inconvenient. The credit card reader for the washer/dryer never worked for the first week we were there despite my report to the front desk. However the night duty manager was very helpful in getting me change even in the wee hours of the morning. The hotel also charges $2-5 to accept packages. Aside from the minor issues, highly recommended. November 22, 2013
Rated 5 out of 5 by Ausome Visit It was a short stay but we had a great time. The staff was very helpful and the room was great. June 2, 2014
Rated 3 out of 5 by Good location. Price right. All the amenities travelers expect. This was a recommendation for me but it turn out to be a good one. The check in with Patrick made me feel right at home. For someone that travels for pleasure not business it speaks volumes when you are greeted with a smile and an attentive staff who welcomes you for what will be your home be it a night stay or a week. Patrick made that happen for my family. To him Thank You. May 27, 2014
Rated 4 out of 5 by Great location, Friendly Staff This was my first stay at this SPG Hotel, The Staff was very friendly and Helpful. The Hotel is located within walking distance from Universal Studios and right across the street from wet n wild. The time at the Hotel was going Great until the day before check out when we came back to our room no one had cleaned it we called the front desk and they apologize for what had happened and immediately sent fresh towels up. that was the only Negative thing that happened during our 5 night stay. this will be a hotel that I would Recommend. March 30, 2013
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