Rated 3 out of 5 by Dee42 bathroom gel/shampoo/conditioner/whirlpool at poolside
I was extremely disappointed in the quality of
the bathroom shower gel/shampoo/
conditioner. no matter how much i used not one sud appeared one my body or in my hair .no matter how much i rinsed there was a suzzy film over my entire head which would not come out. Even after leaving the shower to blow dry my hair my hair came out flat with a slimy coating of film..gross...So i would Highly
recommend you bring your own shampoo/shower gel/cream rinse.
As for the whirlpool spa at poolside, the water was so highly chlorinated that it burned my eyes for a few hours after leaving it. So try not to get any water in your eyes
August 25, 2014
Rated 5 out of 5 by Will62 Comfortable and friendly
From the arrival and registration to the check out time the stay was very comfortable and the staff very friendly. Clean and quiet make this a great place to stay.
August 26, 2014
Rated 4 out of 5 by ontheroadsummer2014 Nice Hotel
This hotel was very nice & served its purpose. The refrigerator in the room was broken but other than that everything was great! We really enjoyed our stay. Thank you!
August 22, 2014
Rated 5 out of 5 by jack786 perfect hotel
Everything was great as expected , nice , clean ....
The hotel staff banging on our door at 9:30 pm and then coming in to give us a few handtowels that we were supposedly missing is not something that should happen ... and when i complained about it on checkout i was told "ok" . other than that everything was great .
August 20, 2014
Rated 2 out of 5 by Blackbird The staff was generally rude and unaccomodating, exceopt for Billy at the fromt desk.
This facility was over-priced...did not even offer a free continental breakfast. The bar staff was non-responsive, except for one waityress who came around...
eventually and became friendly.
The two women at the front desk on the morning of our departure (08-07) were rude, and gave excuses for not changing a $ 100.00 bill...while one of them was counting a stack of bills right in front of me and my wife. Then, the other woman said the guy in the back room (unidentified) "had only 5's and 1's." I beklieve I was being told, indirectly, that they did not wish to help me.
I will never stay at this place again. So, please cancel nmy membership in your rewards program immediately ,if not sooner.,
August 13, 2014
Rated 5 out of 5 by jack786 great place
no cons exactly as described
August 20, 2014
Rated 5 out of 5 by SteveS31 Great stopover
Found Four Points by Sheraton in York by accident. This was one of the most pleasant stays in the eight weeks of travel being undertaken. The staff were extremely helpful on a number of occasions, the evening meal and breakfast excellent, and the rooms very comfortable. Would recommend a stay here to everyone.
August 14, 2014
Rated 2 out of 5 by Baseball8 This hotel needs work
The rooms in this hotel were strictly average. However, the exterior was dirty and the landscaping poor. There is an indoor pool. Off the indoor pool is an exterior patio. When attempting to re-enter the pool area from the patio, it is necessary to insert one's room key. Unfortunately, the locking mechanism was broken, so re-entry was impossible unless someone came to open the door from the pool side. What is completely unacceptable is that the message stating that this locking mechanism was out of order was completely taped over with cellophane tape, and it was apparent that it had been on the box for quite some time. This should be fixed immediately. Since I couldn't return to the pool area through the door, I had to descend a set of exterior stairs. These stairs had large weeds growing through cracks. It is apparent that no one had tended to these steps in months. If I was the manager, I would pull out the weeds myself. It's obvious that either the manager doesn't walk the property, or else he doesn't care about the property.
August 14, 2014