Rated 5 out of 5 by VolvoRider Breath of Fresh Air!
A long road trip. Stayed at a number of Four Points because they were either the ones available or the ones more convenient en route. Thankfully I chose this hotel instead of any other one in the St. Louis area. The staff was OUTSTANDING. Very pleasant, helpful, went out of their way to accommodate needs and wants. The room was nice and clean. One little issue was the curtains were covering the air condition and had to place something heavy to keep the curtains in place and not lose the cool air.
It was a bit disappointing that the pool was so small and the water stale. Could not use. Nothing to do about the size, It is what it is. But apparently something was wrong with the pool that the front desk stuff was not aware of. I was told the pool maintenance person was due to come in for some reason. Well... I saw the reason...
I DO recommend this hotel. It is very convenient, CLEAN, with NICE personnel. I added it to my favorites for future trips.
July 12, 2013
Rated 5 out of 5 by Pittster Joaquin - Trustworthy
In my recent stay, I made a big mistake and left my jewelry in my room after checking out. I called Joaquin as soon as I could and he took care of this with the Housekeeping Manager and thankfully retrieved my jewelry. I am greatful for the "Trustworthy" employees at this hotel... And big thanks to Joaquin for his quick action.
March 13, 2013
Rated 5 out of 5 by bstoff great staff
Friendly staff. It was our anniversary & they left a surprise of fruit with whipped cream and a bottle of bubbly in our room. We also were treated to free breakfast. The bed was so comfy and jacuzzi tub was awesome :-) will definitely stay again.
March 24, 2013
Rated 5 out of 5 by JimandMags1 Great stay at Four Points Fairview Heights!
This is our new favorite! The staff is amazing! Bryant the night desk manager, Yudie at breakfast, Chef Art making delicious free fajitas, Amy the bartender and beer tastimg poured by Nick the manager! We highly recommend it to all!
May 1, 2013
Rated 5 out of 5 by jskelvisq first stay
This was our first stay at Four Points. We used SPG points for our stay. We were so pleased with the staff. They treated us excellently. Thanks to Joaquin and Alena for making us feel welcomed. if we return to this area, we would stay here again.
October 19, 2013
Rated 5 out of 5 by Austonian Room with a View!
What I enjoyed most about my stay at this property was the awesome views of the corn fields from my room! Loved it! After traveling to many cities around the world, there was something so peaceful about looking out of my room and watching the sun set over the rolling corn fields… Apart from the great view, I found the rooms to be new, fresh and fairly large. The hotel was at capacity during my stay, so check in times were longer than normal, but the staff was very professional and working as quickly as possible to get guests situated. Free parking was a plus. I recommend this hotel.
October 30, 2012
Rated 5 out of 5 by rondi dinah jackman
we rented this motel for our sons first night of his honeymoon. Upon their arrival they were brought strawberries and whipped cream to their room. the motel went over and beyond for the children's first night.
September 2, 2013
Rated 4 out of 5 by bluegrass Nice Four Points w/ family atmosphere. Slept well here
Very comfortable for this class of hotel. Clean and smelled fresh. The front desk and kitchen staff were friendly and caring. Room was comfortable and quiet. Breakfast was well prepared. Bathroom door was sticking--hard to open once closed. Didn't bother us enough to report it and it should be easy to repair.
January 2, 2013