Rated 4 out of 5 by Swragan Great people better location
Staff was great. Knowledgeable and helpful. Location was a little hard to get to, but was centrally located toto food and drink and shopping. Wish a club level was available. Facility is almost new , so it was very clean and we'll maintained
September 25, 2014
Rated 5 out of 5 by Freburd Excellent Staff
Can't say enough how the staff at every turn were polite, responsive, and welcoming. Not a sour apple in the bunch on any shift.. Stayed a few days needed something for the bath and it was there in a minute... Daughter had some fruit in room for dinner and asked if they could keep the left overs some where for her.. No they couldn't so they brought her a mini fridge in 5 minutes. Room was clean as was the entire hotel. Highly recommended. As good of service as I've had in any hotel anywhere in the world.
August 21, 2014
Rated 4 out of 5 by Toni0255 stay here a lot ....... issues this time
First got into room and toliet handle would not work. They fixed it but then that night handle stuck and water kept running in toliet.
Second night half way through air conditioner would not keep room cool. So a little disapointed but I have stayed her many times and know this is not the normal.
August 18, 2014
Rated 5 out of 5 by jennie27 A hotel with great staff.
I have been staying at this hotel for the past 5 years for 4 to 7 times a year. I am always greeted with a welcome back and enjoy the hospitality of this hotel. They have a great front desk, wonderful little bar, great food with chefs who will cook you whatever you want, great bartenders, and lots of repeat guests. It is always wonderful to check in and see Joaquin again in his perfectly pressed shirts. And every Wednesday night they have a manager's forum with free food and drinks and access to talk to the manager and staff. I feel very fortunate to have such a wonderful place to stay as I watch my mother age beyond recognition.
November 27, 2013
Rated 5 out of 5 by DEE54 EXCELLENT HOTEL
EVERYTHING ABOUT THIS FOUR POINTS SHERATON-FAIRVIEW HTS WAS WONDERFUL!!! IMMACULATE!! HOUSEKEEPING STAFF WAS GREAT EXPECIALLY A YOUNG MAN BY THE NAME OF JOHN SUTTTON WHO GOT US A FRIDGE AND MICROWAVE ON OUR LAST NIGHT WHICH WAS GREATLY APPRECIATED--FRONT DESK PERSONNEL WAS OK-NEEDED A LITTLE MORE TRAINING IN BOOKING AND BILLING USING POINTS-EVENING FRONT DESK PERSONNEL WAS GREAT-VERY INFORMATIVE FOR US AS FAR AS GETTING AROUND-- ALL AROUND I WOULD RECOMMEND THIS FOUR POINTS SHERATON TO ANYONE--
August 11, 2014
Rated 5 out of 5 by Vic14 This hotel has good conference facilities.
I would recommend this hotel for conferences. The room was clean and the staff was very respectful and helpful.
August 18, 2014
Rated 5 out of 5 by VolvoRider Breath of Fresh Air!
A long road trip. Stayed at a number of Four Points because they were either the ones available or the ones more convenient en route. Thankfully I chose this hotel instead of any other one in the St. Louis area. The staff was OUTSTANDING. Very pleasant, helpful, went out of their way to accommodate needs and wants. The room was nice and clean. One little issue was the curtains were covering the air condition and had to place something heavy to keep the curtains in place and not lose the cool air.
It was a bit disappointing that the pool was so small and the water stale. Could not use. Nothing to do about the size, It is what it is. But apparently something was wrong with the pool that the front desk stuff was not aware of. I was told the pool maintenance person was due to come in for some reason. Well... I saw the reason...
I DO recommend this hotel. It is very convenient, CLEAN, with NICE personnel. I added it to my favorites for future trips.
July 12, 2013
Rated 5 out of 5 by USAFKoehlers Great Choice
Great hotel for families, couples, singles, etc. rooms were clean and modern. Breakfast was great! So many options and great service. TripAdvisor rated this hotel very high and there is no history of bed bugs, truly important!! Would stay again in the future for sure! If you're traveling and in need of an excellent hotel, this is the one to book!
August 8, 2014