Rated 4 out of 5 Nice Hotel
Average for hotel of this nature. Clean, nice, but a little small. Food too pricey for hotel size and amenities. Did not eat in hotel so I cannot comment on quality of food.
Very close to local shopping and restaurants.
July 21, 2014
Rated 3 out of 5 by KimAtlanta Noisy hallways and guests
Friday evening people started to return to their rooms around 11:30 P.M . They were loud and continued to yell and party in the hallways even after requests for them to be quiet. By 1A.M they were still partying or yelling in their rooms which could be heard in adjacent rooms. Terrible night of sleep. Not what I expected or needed from a Sheraton. Will think twice about returning
July 14, 2014
Rated 3 out of 5 by Rod50 Cleaning of room sporadic
This is the second time we stayed and the suite we had was good overall with the bed being very comfortable. However, the daily cleaning of the room was sporadic at best. Dirty towels were not replaced, coffee and water was not always replenished and counters were not always wiped down. There needs to be a checklist for employees to ensure everything is completed. Also, there was a rip in the sofa in the front room and the WiFi was not consistent.
July 10, 2014
Rated 5 out of 5 by Reice5 You can't beat the service
This is probably my second stay at this particular Four Points and I have never been disappointed. Immediate recognition as a SPG member.
The staff was very courteous and professional. I requested a rollaway prior to my arrival and my request was fulfilled.
The only minor thing was when we went for breakfast (which the food is good), the microwave was filthy however it could have been that way from early guest use.
July 7, 2014
Rated 4 out of 5 by Jackie270101 Fireplace
Turn off the fireplace in the summer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Too hot in the restaurant.
July 8, 2014
Rated 2 out of 5 by Patti45 Very disappointed
The furniture is in need of repair or replacement. Furniture ripped. Room dusty. Large cracks in the walls. Room very light. Bathroom tub with fungus in caulking. Chairs in the dining room dirty and in need of being repair. Chairs lumpy. Towels were gray and stiff. When we arrived the pillows were behind the TV. Bedside light did not work. Very disappointed in the condition of the Hotel!
July 2, 2014
Rated 4 out of 5 by ADAM54 This hotel has quality roooms.
The room that I was giving with the King size bed and sofa was great.,and room rate good..I was told that my room rate of $85.00 would be honored.. Me and my wife guest of the wedding party Willie B. Nelson and Betty Talyor. I enjoyed my stay.
July 1, 2014
Rated 5 out of 5 by PhotogGuy Exceptional Hotel
I showed up early check in and Miranda was able to get me a room and it was an great room. I'm not sure if she did, but it felt like she bent over backwards to accommodate me upon check in, which set the tone for the whole 3 day trip.
July 1, 2014