Rated 5 out of 5 by Guest486andahalf Bussiness Travelers Oasis
Great service, clean and comfortable.
September 24, 2014
Rated 4 out of 5 by Marcowast Clean place
This hotel is very clean. The restaurant is not open. I had to wait and tried to find someone when ready to check out.
September 10, 2014
Rated 2 out of 5 by Roybatty Worst SPG recognition
Stayed here many times and have yet to be upgrade. Apparently membership doesn't have it's privileges
The other issue with this property is parking. It is always a challenge to find any.
July 25, 2013
Rated 4 out of 5 by Linda93 Pleasant Stay - Family Visit to Kamloops
We stayed 3 nights and were pleasantly surprised (despite some of the reviews), with the service and amenities offered by this hotel. We did not like the included free breakfast and instead ordered room service, preferring a hot breakfast. Good choice as the food was delicious! The only hiccup being that on our last day, our breakfast did not arrive in time. (We had a flight to catch so this was disappointing.) We enjoyed the water slide/pool. The facility felt spacious and was clean.The rooms were well insulated for noise but the internet was sketchy on the 2nd floor. Our other family members were on the 3rd floor and had excellent internet service. So, next time, we would request a room on the 3rd floor.
August 25, 2014
Rated 5 out of 5 by Rarebooks Very Comfortable with Excellent Restaurant
We thoroughly enjoyed our stay at the Kamloops Four Points Sheraton. The room was immaculate and very comfortable. The restaurant offered exceptionally well prepared food. Our only glitch occurred when my wife fell in the shower. The tub has very curved sides and a narrow, flat non-slip section on the bottom. If you put all your weight on a soapy foot not directly on the narrow non-slip section, you fall - as she did. Fortunately, she was not seriously hurt. In spite of this, we recommend the hotel highly. The staff is very professional and helpful. The restaurant is extraordinary!
July 16, 2014
Rated 4 out of 5 by Ken48 Good hotel; good staff; poor restaurant service
I stayed at the hotel on 2 separate occasions this week travelling to and from Calgary. The rooms were very good; check in was very good; special kudos to Jordan who helped us with a last minute booking.
Ric's is a disappointment. Wed night, the service was very slow as was Thurs morning breakfast. The staff seem to be almost running which makes me believe the problem is insufficient staff and staff training. We went to the restaurant for dinner on Sat night. Waited at our table for service but after waiting longer than reasonable, we left and went to Milestones where the service was first rate (prompt and polite) and the food was very good.
August 3, 2014
Rated 3 out of 5 by tinycat Worse Stay in our 10 days away
The web site didn't say that the pool was closed when we booked our stay the night before.
There was only 3 towels in the rooms when they knew we had made a reservations for 4 people.
There was no soap and no shampoo left in the dispenser in the bath room.
In the morning when my husband went down to get a coffee, there was not coffee available.
August 21, 2014
Rated 4 out of 5 by HappyTraveller Perfect for family gathering
Booked this hotel for the 2 bdrm suite and 2 other rooms, for a family get together. Hotel accommodated our request for all rooms to be together. The 2 bedroom suite was perfect for all of us to gather in with a TV, fireplace and sofa in the common area & 3 large flat screen TV's in the suite allowed flexibility for the children. Perfect, and will stay again.
December 19, 2011