Four Points by Sheraton

Four Points by Sheraton Los Angeles International Airport

  • 9750 Airport Boulevard
  • Los Angeles,
  • California
  • 90045
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room or check-in.

Rated 3.6 out of 5 by 526 reviewers.
Rated 4 out of 5 by Good Room but Noisy The room was good, but it was noisy at night. I think the noise was coming from the appliances (either the refrigerator or coffee maker). Free parking should be an automatic amenity. December 5, 2012
Rated 2 out of 5 by Update room They updated the room but never finished the whole room. Ex., the wallpaper against the window is falling apart and refrigerator is an old style. The lights in the hallway are dark. September 13, 2012
Rated 5 out of 5 by Perfect Location! Using the park and fly program has taken away all the stress of getting to the airport on time in LA traffic. Rooms are always spotless and the staff could not be more accomodating. October 30, 2012
Rated 4 out of 5 by Reasonable Option for LAX If you're going Starwood, this place is fine. Better than I expected. What they lack in the physical plant they make up with excellent service. Good option when the price is right. April 7, 2013
Rated 5 out of 5 by 13th night in 2012 I just spent my 13th night of 2012 at the LAX 4-Points. I know I can rely on the staff to greet me and the room to be spotless and quiet. I will be back many times again next year. December 25, 2012
Rated 1 out of 5 by A review Room was clean, bed comfortable. Restaurant was good. SPG gold status rewarded with credit at the restaurant. Parking was a bit pricey though. Very convenient to airport November 25, 2013
Rated 3 out of 5 by Room was musty and old Room smell was musty and needs to be updated as linens and furniture were old. Very noisy in the hallways as other guests would walk by. The hallway echos everytime a door shuts. September 27, 2012
Rated 3 out of 5 by Stinky Towels and Garbage Half of my towels smelled like mildew. On the wardrobe shelf there was a pile of the precious guest's dry cleaning debris. SOmeone needs to work with housekeeping on these items. January 28, 2013
Rated 2 out of 5 by Slow service, poor selection of food The check in was painfully slow. The food selection and quality left a lot of room for improvement. The elevators were extremely slow, and bounced significantly upon stopping. August 11, 2013
Rated 4 out of 5 by Last Week Everything was positive except they failed to clean my room on 3/6/13. I was surprised to walk in my room at night and find it exactly the same way when had left in the morning. March 11, 2013
Rated 3 out of 5 by Just a night before my flight home. Location to the airport is great. My check-in went very smooth. But its time to start the upgrade of the rooms. It's time. January 31, 2014
Rated 5 out of 5 by Nice stay Only stayed for a couple hrs due to a family member in the hospital, however, the room was clean, the staff was helpful and i will more than likely book at this hotel again. October 24, 2012
Rated 4 out of 5 by Loved The Experience Comfortable, great service, clean and good location. Beds and pillows were very comfortable! Wish Comfort restaurant had more variety for dinner (meat wise) for the buffet . February 8, 2013
Rated 4 out of 5 by Nice hotel $12 self parking fee was most annoying. I try to avoid hotels with parking fees. It seems innately evil, like the hotel is trying to suck out your very last dollar. June 30, 2012
Rated 2 out of 5 by Small, Crowded, Overpriced Upon my arrival, I did not know where to park. Knowing I had to pay to park, I was not sure if I had to check in first, get a parking pass, or how the process worked. A little more guidance from the staff standing around outside would have been helpful. The hotel room was so small and crowded for 3 people and a dog. The room looks nothing like the pictures on the website. I am sure the hotel shows their nicest rooms in order to get people to stay there. The thermostat was hard to operate. I tried to set it in the 70s, and it either went down to 63 or up in the 80s. Maybe it was broken because I do know how to use mine at home. The beds were so uncomfortable. I typically like hotel beds, but not these. The pillows were awful as well. We did not sleep well, and we woke up several times throughout the night. The restaurant was highly over-priced. $50 for grilled cheese sandwiches, tomato soup, and a burger? $10 for oatmeal? Nothing complimentary in the morning except what they give you in your room. There was no one at the coffee bar in the lobby, so we opted to walk to another hotel for Starbucks. Upon my departure, I expected the staff at the front desk to ask how my stay was or receive a survey via email to rate my stay. I received neither. It worked for one night, but it was definitely over-priced for what we got in return. One good thing is that it was close to the airport for my flight the next day. March 28, 2014
Rated 4 out of 5 by Good value for money. There is no refrigerater in the room, and some of their room types only have windows faced the corridor. Besides, the staffs are friendly and the price is good. June 9, 2013
Rated 4 out of 5 by This hotel is bright and airy Nice lobby and staff. I used the fitness center, nice equipment. Coffee bar in the morning is very good with coffee and pastry, even though I have to pay extra. May 25, 2013
Rated 5 out of 5 by The hotel has great features Nice size room, frigerator in the room and the beds are wonderful. Need some more lighting in the bedroom area. January 21, 2014
Rated 5 out of 5 by Great night's rest Very comfortable beds, free upgrade to double queen deluxe room, quiet and clean. Wonderful welcome from fellow Louisiana roots Californian. Fantastic rate! June 12, 2012
Rated 5 out of 5 by A good LAX hotel Close to the airport, convenient shuttle, good restaurant (a bit pricey though) and nice pool. Comfortable to stay at and friendly. What more do you want? December 11, 2012
Rated 4 out of 5 by This hotel is a great place to stay. I enjoyed my stay at this hotel. It was close to the Airport, shuttle service to and from the Airport. They provided courteous service with my baggages. April 16, 2013
Rated 5 out of 5 by Warm check in staff and Great Sports Bar The check in staff were very warm and the Sports Bar Staff were excellent! February 7, 2014
Rated 4 out of 5 by Solid Airport Hotel A solid airport hotel for a quick stay. Quiet room, no airport noise. Aircon fan a little noisy. Good for a quick overnight before an early flight August 19, 2012
Rated 4 out of 5 by Great Early Departure Stayover Very good location! Only 5 min from airport. Room was extremely quiet and clean. Really liked vegetarian options at the restaurant. Thank you!!!! July 29, 2013
Rated 3 out of 5 by Issues with front desk No wake up call provided for me. February 23, 2014
Rated 3 out of 5 by Not the Four Points quality I was expecting... This hotel is old, the lobby has been updated but the rooms haven't (paint chipping, dirty carpet, outdated fixtures etc...) The walls are very thin and you can hear your neighbors conversations. The room we stayed in was on a long corridor with an exit door at the end where people would come through and slam the door late at night. We ate at the restaurant and were appalled by the terrible service. The waiter was from overseas and clearly had no idea about American dining, etiquette and good service. When he came to take our order he said "what do you want?" He had no idea about the meals on the menu, asked for our drink orders after he took the order for entrees, not friendly at all and very slow. The staff definitely need more training. The food was mediocre, I wouldn't eat there again... I have a feeling if you are a Starwood Preferred Member, you will get a room upgrade, freebies, great service...for all others, they don't really care about you. Overall, the convenience of their park and fly package was the best thing about this hotel and the only reason why we stayed there...Will look for somewhere else next time we fly from LAX... July 24, 2012
Rated 5 out of 5 by Hotel clean and staff very helpful and pleasant. I like to return here because of the atmosphere. Everyone is helpful and pleasant. The location is close to the Airport, yet it is a quiet area. September 1, 2012
Rated 4 out of 5 by Staff were awesome Room service was excellent. Food was prepared and delivered to specifications. The front desk staff was very helpful in moving around our room. October 29, 2012
Rated 5 out of 5 by Holiday Stay Close to Airport & competitive rates.Hotel was very clean. Staff were very polite and helpful. I would definitely stay at this hotel again. December 24, 2012
Rated 3 out of 5 by Cleanliness Overall it was a good experience. I wish the comforter, sheets, and towels could be better. Basically they did not meet my expectation. April 7, 2013
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