Rated 4 out of 5 by Coco312 Perfect for business trips with pleasant stay
Highly recommend for business trips. We keep coming back for more than 10 years. Very satisfactory service and great staff.
May 6, 2014
Rated 4 out of 5 by Brand6 Great location and staff
Perfect for my needs. Staff friendly and very helpful. The room was a little smaller than I expected but overall happy with my stay.
March 20, 2014
Rated 3 out of 5 by Pshady Cleanliness
Overall it was a good experience. I wish the comforter, sheets, and towels could be better. Basically they did not meet my expectation.
April 7, 2013
Rated 3 out of 5 by Brasileiro Convenient airport hotel
Efficient, clean hotel, near airport. Not so upscale as some nearby places but perfectly adequate for an overnight stay.
April 29, 2014
Rated 5 out of 5 by Timtiger Airport stopover
Very convenient for overnight stay prior to ongoing travel
July 12, 2014
Rated 4 out of 5 by Travelingduo Great airport hotel
Met all my expectations for a Four Points Sheraton. Exceeded my expectations for an airport hotel. Staff was friendly and helpful.
January 26, 2013
Rated 3 out of 5 by Jacksons free shuttel from LAX
there is a free shuttel from the airport. Convinient to spend the first night here after a long flight! Close to many car rentals.
April 7, 2013
Rated 4 out of 5 by dave682 convenient to airport/area attractions
lobby, bar, restaurant areas are very inviting places that eases one back to earth after a long flight. great layover location.
April 30, 2013
Rated 3 out of 5 by Trinka12 Average Accomendations
This is an average hotel, don't expect to much. Good for the price.
July 2, 2014
Rated 3 out of 5 by Snoopy3 Four Points by Sheraton
Room accomodations were average, but much too expensive for what one gets.
June 27, 2014
Rated 5 out of 5 by KAB1014 Terrific Staff
Everyone was helpful and pleasant. Jealessia was terrific. When I checked in, my SPG had expired and she handled everything.
February 12, 2013
Rated 3 out of 5 by RickFR57 Just a night before my flight home.
Location to the airport is great. My check-in went very smooth. But its time to start the upgrade of the rooms. It's time.
January 31, 2014
Rated 4 out of 5 by AB2014 Four Points Sheraton
My room at the Four Points Sheraton was spacious and clean. The staff was friendly and took care of requests expediently.
February 20, 2014
Rated 5 out of 5 by Fatcity Quality Accommodations
Great amenities for a conference and rooms were nice to sleep in.
July 1, 2014
Rated 5 out of 5 by England Best Four Points Hotel
Great Staff , clean rooms
and well appointed rooms, good amenities. I would stay in this hotel every time I return to LA
July 18, 2013
Rated 4 out of 5 by kooo Hotel has great staff
Juan is aways just great but all the others from the concerage to front desk are also all just very nice and helpful.
February 17, 2014
Rated 1 out of 5 by Supermom808 Would not recommend this location
I stayed 2 nights at this location. The first night i had a great rest and the amenities were adequate. I only had 1 garbage can in the whole room which made it difficult. I would suggest this hotel put a garbage can in the bathroom as well as the one in the main room. Also my shower plugged up and we all bathed in 2 inches of soapy water. I called and a plumber was sent up and fixed the problem. He was the nicest and the only person i encountered during my stay that apologized for the inconvenience. The next night was worse. I returned to my room @ 6pm and my room was not cleaned. I called guest services to advise and ask for someone to come and clean my room. Whoever I spoke with asked me 3 times if i as sure I did not have my "Do NOT DISTURB" SIGN on. i said no, no and NO as i stared at the sign hanging on the BACK OF MY DOOR!" How rude to insinuate that i was lying! To add insult to injury I rerturned over 3 hours later and my room was still dirty!!! By this time it was 10pm and i was tired and decided to give up and asked for some towels and amenities so i could just go to bed as I had an early wake up the next morning. That took 45 minutes! Not once did anyone apologize for inconveniencing me! The luxury of staying in hotel is being able to return to your room after a busy day to a room that is clean and comfortable. To my disappointment this did not happen. Because of my experience, I would never recommend this location to anyone..
August 26, 2014
Rated 3 out of 5 by Chickie50 The beer and BBQ was a great idea
Thought it was great that at check in the clerk mentioned it, there was some confusion of what time the event was....
May 4, 2013
Rated 3 out of 5 by Alice62 ok
room had a smell the linens were not fresh pillows ,smelled stail the bathroom towels were so rough not happy at all
May 20, 2013
Rated 4 out of 5 by LisaZar Nice hotel for a layover
I stopped here during a layover between flights. The service was good, rooms were clean and the bed was comfortable.
February 19, 2013
Rated 4 out of 5 by bbdale HOtel handy for Airport
Great for staying by LAX. food available until late, airport transportation 24 hrs/day, rooms small but comfortable.
November 15, 2012
Rated 2 out of 5 by Bigmo61 Pretty Tired
Cannot recommend this property. Overdue for a remodel. Restaurant very slow. Great location right at the airport.
November 26, 2013
Rated 3 out of 5 by Cplanecaptcdr I was getting
I was getting used to the delicious cookies. But this time no cookies or grapes.
Your staff has been great.
September 13, 2012
Rated 1 out of 5 by Smelly The hotel was dirty
Room was dirty. Pillows smelled like smoke. When talked to front desk they didn't seem to care. Never going back.
February 28, 2013
Rated 5 out of 5 by Joy43 The hotel has great features
Nice size room, frigerator in the room and the beds are wonderful. Need some more lighting in the bedroom area.
January 21, 2014
Rated 5 out of 5 by TonyTucson LAX
Always enjoy staying here because of convenience of being close to LAX, more importantly the staff is excellent!
October 5, 2012
Rated 1 out of 5 by Steve60 Below Four Points Standards
The overall condition and cleanliness of the property was poor. It was way below the typical Four Points.
March 13, 2014
Rated 4 out of 5 by pak14 Comfort and valuable hotel
facilities are very good and promotion price is valuable. But front desk staff is not kind.
May 12, 2014
Rated 2 out of 5 by improve1 really?
This hotel shows a very deceptive picture in their advertisement. This hotel needs a lot of improvements.
February 26, 2014
Rated 4 out of 5 by Maureen276 Great hotel and wonderful staff
Coming to this hotel is like coming home. Friendly and accomodating staff. Warm and comfortable environment.
May 5, 2013