Four Points by Sheraton

Four Points by Sheraton Los Angeles International Airport

  • 9750 Airport Boulevard
  • Los Angeles,
  • California
  • 90045
  • United States
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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room or check-in.

Rated 3.6 out of 5 by 533 reviewers.
Rated 5 out of 5 by Staff Reviving Sheraton Service Promise It's been a while since I encountered a Starwood property staff member trying as hard to keep their guests happy as Lizette at the LAX 4 Points. All hotels provide sleeping arrangements, TV, Internet and breakfast - it is the staff that makes a difference. I hope Sheraton goes back to their often neglected Service Promise - this hotel is on the right track! June 25, 2014
Rated 3 out of 5 by 17 & 25 June 2014 For the rating of the hotel I expected nicer rooms and accommodations. Rooms needed paint, you could tell rooms were older with minimal updating. Requested extra towels which was not met. Hotel shuttle took long time to find one at the airport and long time to get to hotel, was shared with Westin, which was not mentioned on website. June 27, 2014
Rated 5 out of 5 by Great Hotel Close to LAX Fast, easy check in, reasonable rate, comfortable accommodations, friendly staff, and close to LAX July 11, 2014
Rated 2 out of 5 by Rain leaked through windows We picked a hotel near the airport that was reasonably priced so we thought but when we checked in, we were told that it would cost us $19.00/day to park which wasn't disclosed when we made the reservation. The windows leaked during a rain storm and all we heard was the water dripping all night. November 23, 2011
Rated 5 out of 5 by Airport stopover Very convenient for overnight stay prior to ongoing travel July 12, 2014
Rated 3 out of 5 by Expected more Had to wait for the shuttle for a very long time. Proximity to airport is convenient but facilities are a little tired. July 9, 2014
Rated 4 out of 5 by Very accommodating management After a redeye flight from Hawaii to Los Angeles that arrived at 5 AM in the morning, I called the hotel manager to see if as a Starwood Preferred Guest gold member I could get early check in. Management informed me that they would not be able to accommodate me until about 830 or 9 AM in the morning. We stopped at the restaurant for the early-morning breakfast menu and by the time we were finished with eating our hotel room was ready. I felt that they didn't outstanding job of accommodating us as early-morning arrival guests! August 27, 2013
Rated 4 out of 5 by Convenient Location I stay at this hotel whenever flying out of LAX the next morning. I rent a car from Budget which is right across the street. I return the rental at night and hop on the shuttle to the terminal the next morning (avoiding returning the car en route to the airport). July 1, 2014
Rated 5 out of 5 by Convenient and comfortable Very close to LAX airport, clean and comfortable room. Parking is crowded and charge an extra fee. July 9, 2014
Rated 5 out of 5 by Great Hotel Stay 4 Points by Sheraton was a wonderful hotel experience. Staff was courteous and efficient. The rooms were clean and comfortable. We ate at the cafe and it was great food and service. We had dessert in the bar and it was delicious. Definitely stay again. July 1, 2014
Rated 4 out of 5 by LA Overnight Hotel is real close to LAX and offers free shutlle service! Great hotel for quick trips in and out of LA. July 8, 2014
Rated 2 out of 5 by Filthy Room This was the worst Starwood property I have ever stayed at. It appeared remodeled on the website but the room was old and filthy. The linens were so cheap and the towels were as well. The bath tub was stained and looked disgusting and the duvet was stained as well with black gunk. I will never stay at this hotel again. June 23, 2014
Rated 4 out of 5 by Reservation Problems We initially made our reservations with the understanding that we had a park and fly on both ends of our trip. When we got there for our first night we found out that the hotel personnel that made our reservations messed it up and had us for two nights but only the first 14 days of our trip included as part of the park and fly package. We had to change the second night's reservation at the end of our trip to a park and fly package. The front desk personnel were very accommodating and corrected the situation quickly. August 11, 2012
Rated 4 out of 5 by Great location The room was spacious clean and the bed very comfortable. Great location at the airport with public transportation to city and beaches. Staff very helpful. Restaurant good prices affordable. July 2, 2014
Rated 5 out of 5 by Excellent Service From the moment I got to the hotel the staff made me feel very welcome. I had just completed a 6 hour drive and it was very late and I was very tired. I wasn't able to find parking at first and then one of their kind staff escorted me and my vehicle to another lot and walked me back to the lobby. They got me checked in quickly and helped me get settled in. Aside from the loud street noise, my room was great. Super comfy bed and super clean room. They also have a neat restaurant/bar with lots of really cool beers. November 11, 2013
Rated 3 out of 5 by Good Value I did the 5 day park, sleep and fly. The value was good for one night stay and 5 days of parking, however, the hotel feels old and run down. The outside traffic noise made it difficult to have a good nights sleep. June 29, 2014
Rated 3 out of 5 by Its ok if you are just looking to sleep The hotel is old and could use some updating. I get the "California" decor in the rooms. However white tile is long gone. The housekeeping crew forgot to clean our room and we had to call it was after 5:00pm and we had been gone since 8am. The breakfast buffet was priced reasonable. June 24, 2014
Rated 5 out of 5 by This hotel has great features A comfortable hotel that offers travellers lots of good amenities including a 24 hour check in-out service and free shuttle pick-up to and from the airport. July 2, 2014
Rated 1 out of 5 by Worst room I have had since 1974 Lights did not work over desk (fixed). Found a dirty sock and guitar string (obvious) in luggage area. Someone was to come clean it up, never showed up. Looked like coke was spilled next to tub. Room party on my floor or down a floor from 1:30 till I left at 4:30, called front desk to complain they said they would send security but noise never stopped. Asst. manger gave me room for half rate but was still not worth it. Only needed room for a few hours sleep to catch plane in the morning, that did not happen. October 14, 2013
Rated 5 out of 5 by excelent accomodation near LAX I think the hotel is a very good option if you are looking for a trip to LA area. When considering the services and the cost, I think it's one of the best options. It was nice to get guidance on using the facilities available. The ugrades available for Preffered Guests are very nice. The free shuttle from/to the airport is very convenient. To reach varous points in the LA area, you can use the buses stopping within longer walk distance from the hotel. There is a bus reaching Santa Monica within 10min walk. February 10, 2013
Rated 5 out of 5 by Great staff, great service, great location! I have stayed in this hotel when traveling alone on business, when traveling with family, and most recently when traveling with the family dog..which was a first for me. In every instance the booking process was easy, the staff helpful and accommodating, and the service always friendly and professional. And the 24-Hour Check-In / Check-Out service is a fantastic innovation that anyone using LAX should look into. I will definitely stay here again, and regularly recommend it to my traveling friends. July 30, 2012
Rated 4 out of 5 by Wonderful Staff This hotel was just fantastic to us. We arrived in the middle of the night and the hotel we booked didn't have our reservation and had no available rooms. We turned up at The Four Points and they were just fantastic from the moment we arrived. The food (room service) was the best I have every experienced. Would definitely recommend to people. June 12, 2014
Rated 3 out of 5 by Average Accomendations This is an average hotel, don't expect to much. Good for the price. July 2, 2014
Rated 3 out of 5 by Nice hotel for short stay This is a quality hotel for 1-2 night stay. Not a lot of Kid friendly things. Check-in was a little disjointed, chaotic and slow; The conference going on was very disruptive to arrival/check-in; Rooms and staff were good to above average. Shuttle to airport was timely and efficient. Parking was average at best. Excellent Park, Stay & Fly package. June 10, 2014
Rated 4 out of 5 by Nice SPG Hotel near LAX Budget, but very nice hotel near LAX, great for early morning flights, no frills breakfast, easy check in process, BUT you have to pay a little for parking. June 28, 2014
Rated 4 out of 5 by Four Points has great comfortable beds. The first night's stay was interrupted by the squeak of the hotel fan located outside our window which was room 306. I requested another room the following morning, which was granted, thankfully. Other than that, the room was good. June 23, 2014
Rated 3 out of 5 by No SPG Recognition at Check In We received no acknowledgment of our SPG Gold status at check in. Room 227 was neat and clean but the mattress sags in the middle and needs to be replaced. Shuttle to/from LAX worked well for us...runs every 15-20 minutes. We were also quite happy with food, drinks and service in the bar. Large selection of beers. Drinks and food in the bar were moderately priced and service was good. Staying overnight again in two weeks...anxious to see if the SPG experience is better the 2nd time around. February 6, 2014
Rated 4 out of 5 by Great Value I have been staying at the Sheraton Gateway, however, their wifi system is a joke and I can't get work done so I have been staying at the Four Points more often. Although it doesn't have all of the amenities and no business center (they have two computers that people are always on and the USB readers don't work) it is a great value and a great place to stay. Parking is less expensive and ample, rooms are clean and the rates are better than the Gateway. I highly recommend the Four Points at LAX. June 28, 2013
Rated 5 out of 5 by Quality Accommodations Great amenities for a conference and rooms were nice to sleep in. July 1, 2014
Rated 3 out of 5 by A few issues I checked in right after mydaughter with the same last name. There was some confusion with my check in because of that and I was not recognized as a SPG and not offered the drink/points offer. When we walked into the room we were assigned at about 5;00 p.m. it had not been made up so off to the front desk we went again. Upon entering the rest room of our new room, I notice the toilet paper and the hardware it hangs on sitting on the bathroom counter. Other than that, the stay was fine. October 13, 2013
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