Four Points by Sheraton
Four Points by Sheraton Los Angeles International Airport

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  • Para hospedajes de más de 90 días, llame al 866-539-3446.
  • Solamente puede reservar con 550 días de anticipación.
  • Vuelva a revisar las fechas.
1 habitación 1 habitaciones , 1 adulto 1 adultos , 1 niño 0 niños
Rated 3.6 out of 5 by 620 reviewers.
Rated 1 out of 5 by Worst customer service dirty room wrong reservation I will never stay at a Sheraton again. Stayed at the Sheraton Petaluma and it was great ! Because of the positive experience there, we booked the one in LA. It was a horrendous experience. The manager treated me like I was a vagrant and our room was so dirty ! No excuse for the managers rude behavior or the nasty room. June 16, 2016
Rated 1 out of 5 by A nightmare The building and the lobby are pretty impressive. Traditional rooms are just horrible. What kind of design is this? These rooms do not have windows to the outside. Instead, the windows of the rooms are placed along the aisle. If you don't close the curtains, everyone walking along the aisle can see you clearly. The more horrifying thing is that the hotel has HEAT for central AC in middle of June!!!!!!! It's just a nightmare to sleep here and I wish I didn't book this hotel. June 11, 2016
Rated 4 out of 5 by 4 Points LAX LAX has become one of the most crowded airports, and it is very difficult to park, get in the airport and get out. We park at the hotel during our trip. We get shuttle service to the airport. The restaurant is a bit expensive, but it is convenient. June 7, 2016
Rated 4 out of 5 by Great Transit Stay Great Transit Stay at LAX. May 27, 2016
Rated 5 out of 5 by It's improved at long last. I've stayed away from this property over the last couple of years because it was generally dirty/disgusting and had staff who didn't care. After shedding their previous GM, this property seemingly made a 180º turn. The room and WC were clean and they even changed the air filter, which was normally filthy as sin under the previous GM. I took advantage of the Platinum breakfast, and I didn't regret it. They finally retired the awful buffet and allowed me to select items off the menu. Much better than the junk they use to put out. It looks like they also starting to make physical refurbishments to the place, so things are looking up. Hope to continue seeing these improvements on future visits. May 24, 2016
Rated 4 out of 5 by Poor Shuttle Service Great place to stay but the shuttle service to and from LAX is horrible! Especially being picked up at LAX. I had to wait about 45 minutes. And yet all the shuttles from all other surrounding hotels kept going by. No excuse for this!! May 10, 2016
Rated 5 out of 5 by Spring Fest What an incredible experience. Minutes away from Spring fest ( a mini Octoberfest) My first time traveling with my 3 year old daughter. The front dest staff were exceptional- especially Marcus. The restaurant made special-not-on-the menu items for my extremely picky daughter. Upstairs in the Club Lounge- Antonino took great care of us, our daughter loved him. The hotel was located 1 direct train away for the city center. We already made plans to return. Almost forgot, the gym and Spa. I've never seen anything like it, I felt like I was on a movie set, it was just beautiful April 28, 2016
Rated 1 out of 5 by Horrible customer service & lack of management follow-up I am a longtime Platinum and Lifetime SPG member that reserved a room at this LAX Four Points for 4/15/16. I needed a room at 6am following a 14-hr international flight to recover before a 10pm continuing domestic flight. Having stayed at this Four Points before my overseas trip, the Front Desk Clerk advised me that I would have to book a room for Friday evening (4/15) guaranteed to my credit card to have a room guaranteed for 6am (which I did). I arrived with my spouse and 76-yr-old parents to find Four Points had cancelled my room and RE-SOLD it to another party. I was to be charged a no-show fee and no room! After discussion with their shift manager and the SPG Platinum desk, arrangements were made to reinstate my reservation without a no-show fee (still paid normal price for the room). After two hours, we were provided one-room suite with one bed, a sofa, and a roll-away. Their management was to contact me within one week to discuss this situation and determine what resolution would be appropriate for my hardship. After 11 days, I have not been contacted my Four Points management. I called and was placed on hold, but no management. Also, this stay still shows up as cancelled on my SPG account rather than a paid stay. After this debacle and lack of follow up, I would hesitate to recommend anyone stay at the LAX Four Points. April 27, 2016
  • 2016-06-24 T11:18:36.393-05:00
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