Four Points by Sheraton

Four Points by Sheraton Los Angeles International Airport

  • 9750 Airport Boulevard
  • Los Angeles,
  • Californie
  • 90045
  • États-Unis
  • Carte

Chambres et tarifs

  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.6 out of 5 by 603 reviewers.
Rated 3 out of 5 by Close to LAX The best attribute of this hotel is the proximity to LAX and the shuttle that runs about every 15 minutes. The check in is usually fast and the elevators aren't crowded and slow like at some properties. The hotel has a nice fitness center. On the negative side the hotel needs renovation. As a SPG Platinum I almost never get upgraded to even a junior suite. I don't recall any recognition of my Ambassador/Lifetime Platinum status. The rooms are small. The bathrooms are small and dated. One good feature is that rooms have a refrigerator. Even though it is close to LAX, noise was minimal and sleep was not a problem. The day I was there, there was a reception for all guests with free food and local beer. January 28, 2016
Rated 2 out of 5 by Needs improvement Hotel was very old and Mediocre. Not to mention, many hidden fees that they will charge you for. January 25, 2016
Rated 3 out of 5 by We were the worst guests ever! Came with a school group of 28. We had problem after problem (severely ill kid, rearranged rooms, forgot our vouchers at breakfast, needed change for vending machine, wanted to bring in our own food, required extra towels, the list goes on....) STAFF WAS INCREDIBLE! My only regret is that I never took names, but we were there 5 days so I feel like we hit about every employee. I can not say enough about about how above and beyond I felt the staff went to accommodate our needs and did so politely. No voucher at breakfast? Please bring it when you can. Needs towels at 11PM? They will arrive by the time you hang up the phone.... Please management take note and do something special for your staff. They deserve it, especially the woman who redid the room keys for us 3 times. January 23, 2016
Rated 2 out of 5 by I haven't even checked in yet and I'm already ready to find a new hotel Poor customer service and substandard internet quality already makes me want to relocate to another hotel in the area. I usually associate Starwood properties with quality, but that has not been the case with my current experience, which has only lasted a half hour. Not looking forward to the remainder of my stay. January 21, 2016
Rated 1 out of 5 by Will Not go to this hotel anymore I have to say that this is really a bad experience for us. First of all, when we arrive at our first room, there is no electricity, no wifi and no television. All our devices are running out of battery so we have to switch to another room. However, the wifi in the second room is still very bad and we cannot do anything. What really let me feel uncomfortable is the heat direction in the shower is different. It turns out that hot sign comes out cold water and cold sign comes out with hot water! One of our friends nearly got cold! However, at this time, we are too tired to switch to new rooms. So overall, our stay here is really bad. I used to think Starwood has good conditions and it really disappointed me after this travel. I don't think the price we paid worth it. Next time when I went to LA, probably will not going to stay this hotel anymore! January 2, 2016
Rated 4 out of 5 by Outstanding staff The hotel may be a little dated, but the staff make this property what it is. From top to bottom every employee came into contact with was friendly, helpful and professional. Way to go!! December 31, 2015
Rated 1 out of 5 by Worst Hotel Stay Ever This hotel is misrepresented on website. I booked this hotel because it was close to the airport and was a Starwood Property. I booked a breakfast package with an available free room upgrade. The room was deplorable; the size of a large suite but only furnished with an old bed, night stands, single café table and chair, dresser with tiny TV. The first room in the "upgraded suite" was eerily completely void of any furnishings. The bathroom was dirty and the towels unusable. The bed was uncomfortable and did not seem clean. I could not sleep. The room was creepy and reminded me of something from a Twilight Show Episode. The TV was so small and so many feet away from the bed that I could barley see the picture. Very strange. The following morning I attempted the advertised breakfast bar for which I had pre-paid and it was so bad that I couldn't eat it. The eggs were obviously made from powder - not real or fresh, I could go on about the pathetic excuse to call it breakfast but I may get sick just in doing so. As I checked out of the hotel I explained my strong disappointment and the desk employee offered for me to speak with a manager, if he could find one. I explained to him that I had to leave because I didn't want to miss my flight and thus could not wait for him to find a manager and then have time to explain my disappointment with him too. So, the employee said that he would take off the charge for my room and breakfast and then send me an email reflecting it. But my credit card was never refunded. I have stayed in a variety of hotels during my lifetime from the top two in the world to a local hotel in Tupelo. MS run by Best Western #last summer for a funeral#. The Four Points LAX hotel should take lessons from the Best Western. I did notice that the Four Points LAX was packed with flight crews. Maybe this hotel stays booked because of flight crews and it offers a free shuttle to the airport. I still want my refund for the creepy room in which I could not even sleep! December 3, 2015
Rated 5 out of 5 by Another Great Four Points LAX Stay Have always had a great experience here. Juan at the front desk is a superstar! Always a pleasant greeting and superb customer service. Rooms are comfortable but Atrium could use some better seating. And the beer! Selections galore. Always a pleasant experience at Brewster's. I'll definitely return. November 30, 2015
  • 2016-02-06 T05:34:47.990-06:00
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