Rated 3 out of 5 by TacoJon Great sleep terrible security guard
Got locked out of my room and the security guard treated me like a criminal. He was rude, impatient, judgmental, and purposely took his time to let us in to the room. Totally killed the evening.
August 24, 2014
Rated 3 out of 5 by Nicole01 Average
Restaurant has limited choices. The TV remote was missing in our room. Had to call twice to get one - which did not work properly. A shirt from a previous guest was left in the closet.
Good shuttle service to airport. Good check-in and check-out. Although very cold, the pool was good.
August 23, 2014
Rated 5 out of 5 by sherrywang quiet and comfortable
Although this hotel is very near the airport, it's extremely quiet. The king bed is so comfortable, I really want to get one at home!
August 20, 2014
Rated 3 out of 5 by Roscoe07 Philly experience
I loved visiting my hometown and the close proximity to Philly landmarks. My room was not adequately cleaned, therefore my wife and I checked out early since she was not comfortable sleeping in that room.
August 19, 2014
Rated 5 out of 5 by jmbug1957 Staff helped me to forget the day I had
Lousy day of work. Arrived needing a recharge. Desk clerk wonderful and helpful. Arranged shuttle so that I could return rental car early to avoid early am hassle. Friendly, courteous and kept a smile on her face evan as some jerk tried to cut line then, stole snacks from snack shop right next to the check in desk! Even provided me with a buy 1/get 1 free drink coupon for the restaraunt/bar. Will stay again.
August 4, 2014
Rated 3 out of 5 by Okray Disappointment
We selected this hotel for its proximity to the Philadelphia airport and for the fact that there was a pool. Although the hotel room and services were adequate, the pool amenities were non-existent. There were no towels available for the pool, I requested them and after 30 min decided to follow up. The towels had been left INSIDE without any notice to us. Additionally, NO recognition was made as to our Gold Starwood status. Only because of its convenience to the airport would we return.
August 12, 2014
Rated 2 out of 5 by Shen1973 Not satisfied.
Did not meet my expectation. Sheets were stained. Toilet was leaking. Will not go back.
August 14, 2014
Rated 5 out of 5 by Bamaslama Excellent for the area
The Philly airport area is not the best place to stay other than the convenience. I have stayed here twice in the last several months for business. Rooms were clean and comfortable. Both stays were excellent. This past stay really set the bar for the property.
I was in a hurry to check out and left my iPad at the bar. I didn't realize it until much later that evening and I called the hotel's lost and found with no luck. On my way back to Philly the next day I stopped by to check again. The lady at the front desk (Kenya, I think), said she had been holding on to it personally hoping I would stop in. She really went out of her way to find me and have it ready when I returned. She and the rest of the staff really kept it safe and was concerned how they could get it to me.
Thanks to the staff for everything.
July 25, 2014