Rated 4 out of 5 by DenverSPGGold Helpful staff, convenient for overnight airport stay
I was unsure what to expect from this hotel based on past reviews but it fully met the needs of our family of five for a one-night stopover between flights. I would not hesitate to recommend it to those with similar needs.
The hotel is as close to the PHL airport as physically possible and shares shuttle buses with the Aloft and Sheraton Suites which allows them to offer frequent service. The drivers were extremely friendly and helpful and we really appreciated this.
There are minimal dining options within walking distance unless you want to eat at one of the other adjacent hotels. Although McDonald's, Pizza Hut, Ruby Tuesday and other restaurants and grocery stores are less than 2 miles away it is not possible to walk to them due to lack of sidewalks and freeway traffic. Fortunately the shuttle driver was willing to drop us off at McDonald's and later pick us up - a huge help with our three kids.
There is also a large open lawn and beach volleyball court next to the hotel that would be great for kids if you were staying more than just one night.
September 5, 2014
Rated 1 out of 5 by SirGoneALot yuck
Was given a "newly remodeled" bath type king-size room. The Hotel was dirty outside and and the hallways were all ripped wall covering, the room was ok but the "new" bathroom had mold and filthy grout on tile floor. NOT a place I will stay again. brought it up at desk, and response was a blank stare, then a "sorry" .
September 8, 2014
Rated 2 out of 5 by JBSC THIS HOTEL NEEDS MAJOR IMPROVEMENTS
This property is not up to standard. Each room had banquet chairs in them. There were two people in my room and we had one washcloth. The carpet looked so filthy. The hotell overall looked like a fraternity house. The furniture is old and the phone worked sometimes. They should not allow pets either as some dogs barked all morning long!!! I am never staying there again!!! Don't do it.... RECONSIDER....read the literature!!!!!
September 4, 2014
Rated 4 out of 5 by Joeco This hotel is nice
The hotel is nice and very clean! the rooms are a little on the smaller side. the staff are very nice and cordial. overall i had an enjoyable stay. Its also right near the airport.
September 1, 2014
Rated 3 out of 5 by 2Lover Perfect for airport travel
Close proximity to PHL airport. Nice amenities. One main restaurant, Relish which was good. Shuttle service is quick and easy, however could run more frequently than every 20 minutes. Stayed here many times with clean, comfortable rooms. This time, there was a frequent banging all night long, may have been the elevator, plumbing or a/c.
August 30, 2014
Rated 2 out of 5 by templeton new carpet would be a big improvment
room was clean but the carpet was badly stained bathroom excellent. dinning room needs updating bad lighting small menu. food very unappetizing hotel shuttle was prompt and on time
August 31, 2014
Rated 2 out of 5 by Kritter Dissappointed
I stay in Starwood properties whenever I travel and I normally have a very nice stay in all Starwood properties. But I was really surprised at the quality of this hotel, especially with the prices they charged. The room was outdated and looked really worn down. I found several hairs in my bed. Our bathroom toilet had a large plastic bag stuck in it (looked as if someone left their ice bucket bag in the toilet). The alarm clock was put next to the TV away from the beds. The carpet looked like it needed a good cleaning.
August 26, 2014
Rated 5 out of 5 by jmbug1957 Staff helped me to forget the day I had
Lousy day of work. Arrived needing a recharge. Desk clerk wonderful and helpful. Arranged shuttle so that I could return rental car early to avoid early am hassle. Friendly, courteous and kept a smile on her face evan as some jerk tried to cut line then, stole snacks from snack shop right next to the check in desk! Even provided me with a buy 1/get 1 free drink coupon for the restaraunt/bar. Will stay again.
August 4, 2014