Rated 3 out of 5 by KFS67 Ok hotel ok location
Rooms are ok, hotel facilities ok, nothing fancy. Restaurants and buffet breakfast is good, Location ok, quite central.
March 1, 2014
Rated 4 out of 5 by Gibber Wonderful staff
All staff were so nice to me. From check in to breakfast to the cleaners.
I enjoyed the Indian restaurant.
March 1, 2014
Rated 5 out of 5 by ht1988 Nice hotel, with friendly staff
We were satisfied with the hotel. Everything met our expectations. Only the bed was a bit too soft to our taste.
February 24, 2014
Rated 5 out of 5 by Beesho Very good location and reasonable price
Very good location and reasonable price
February 13, 2014
Rated 5 out of 5 by Moe99 Great Hotel
I visit Dubai quite often, and I have stayed other hotels, but this has become my preferred location. I've enjoyed my stay, the staff would give you that warm hospitality and excellent service. The rooms are comfy and clean. The location is great, it's in between 2 metro stations. I would definitely come back..
February 13, 2014
Rated 5 out of 5 by Kly137 Excellent property
I've stayed at many Four Points properties in the US before and this one by far exceeded my expectations in terms of the rooms and staff. Everyone was incredibly friendly and welcoming. I got upgraded to a suite, which I had never seen before at any other Four Points property. The free breakfast buffet was also very nice and had a good selection for the type of hotel. Overall, location to the metro was good too, only a few minutes walk away. I would definitely recommend this property in the future for a more budget option in Dubai with a great value.
February 10, 2014
Rated 4 out of 5 by Vinu My loyal hotel
For the past so many years i stay regulary in four points sheraton ( 90 % time in Bur Dubai). I love this hotel for the staff and the service. But i just realized when i book via travel agents i dont get any SPG points :)
from 2007 until now i cannot show a single incident which i felt like i am not treated well. Really appreciate the staff members and the management.
February 10, 2014
Rated 5 out of 5 by drfk Another Home In Dubai
A right place to stay in Dubai . Staff is very professional & services offered are up to the mark. According to my experience, i found it very comfortable and felt myself in safe hands as soon as i reached to the hotel entrance. From concierge to the front desk associates & from housekeeping to restaurant staff, everyone is well trained. Every time you call in to the hotel from outside, you experience a very warm welcome from the staff. Last but not least, the hotel duty managers are always there to assist you and they reflects very professional attitude in handling the guests issues.
February 7, 2014
Rated 4 out of 5 by Watani Great SPG recognition by pleasant staff
Upon check in was greeted by a very pleasant and helpful staff member who recognized me as a Gold Spg member and offered me a room upgrade. Room was spacious and comfortable. Location of hotel is also good.
January 26, 2014
Rated 3 out of 5 by Mustafa Decent Hotel
I stay a lot in Dubai but this is the first time I decided to try this hotel. I liked the price tag and since am an SPG member I knew it is rare to go wrong with SPG hotels. I was pleased with the hotel. For the price tag, it is great. The room was nice and clean. I did not try any of the restaurants but they looked decent.
My only bad experience in this hotel was the car valet. The hotel is on a main street with non stop traffic and they only have a very small car entrance that can easily be blocked by one car. The couple of times I did use the valet, it took for ever. I finally decided to park on my own in the hotel parking which is decent (once you find it. It is hard to find). The parking entrance is the same as the staff entrance which is a nice experience.
January 25, 2014
Rated 5 out of 5 by Drparagtelang More than value for money
Very nice location, excellent rooms and very nice, courteous staff
January 19, 2014
Rated 5 out of 5 by Sanjaymath Good work, friendly staff
Thank you to all the team for treating us so warm and friendly , u have done an excellent job , we really made us feel like home, I will be visiting your hotel again,
With kind regards
Sanjay and family
January 14, 2014
Rated 5 out of 5 by Bob83 Relaxing time
Friendly staff, good food, fantastic Indian restaurant great experience great rooms and wifi
January 5, 2014
Rated 5 out of 5 by Dubaifun Excellent facility and services
Hotel staff are very professional and helpful. Hotel room is roomy and modern.
January 1, 2014
Rated 5 out of 5 by Shelly19 4 point a good place to stay
The overall experience at 4 points was really good. I enjoyed my stay there. Excellent job by all the staff. Would like to stay here during my next visit too.
December 31, 2013
Rated 5 out of 5 by swetiepie Good Ambiance
My experience at 4 Points has been a good one. I really enjoyed the stay. The staff were always with a smile whether it was at the front desk, breakfast crew or the cleaning staff.
They did a excellent job. Food and ambiance very good. Hoping to return back soon.
December 31, 2013
Rated 4 out of 5 by Niravparikh Vacation Stay made great
Fantastic place for stay and food. Great location, clean and spacious rooms and very courteous staff. Keep it up, you are doing a great job
December 31, 2013
Rated 4 out of 5 by thebigyin2 overall good stay
Excellent location,very friendly, only downside was the location of the pool which lost the sun very early in morning about 11am.
December 30, 2013
Rated 5 out of 5 by BhatiaP Awesome
The Hotel was awesome and the staff were courteous and they knew to treat the customer. Their only agenda was to make the customer happy and it almost seemed home away from home. Thanks to the staff, my stay was comfortable and i enjoyed the stay like a king.
December 29, 2013
Rated 5 out of 5 by patrickogrady20 Excellent Customer Service
I felt the staff at 4 points was extremely professional and friendly. The breakfast crew is very attentive and always offering a smile in the morning. The front desk greets you with open arms as well as personality, It seems to be a extension of the professionalism that is directed from Miss Haydutova's sales staff, they are always energetic and courteous. The cleaning staff does a excellent job and the rooms are very clean. I am always pleased to stay at the 4 points by Sheraton on banks street in Bur Dubai
December 28, 2013
Rated 5 out of 5 by Shalini Great Experience
We were visiting Dubai from New York and stayed at Four Points by Sheraton, Bur Dubai for a week in November 2013. We had a wonderful experience at the hotel. The staff was very helpful and friendly, especially Lhen at the front desk. Our 5 year old daughter became very friendly with Lhen and both would look for each other everyday. The location of hotel was very good since it was very close to shops, restaurants, metro station - all at walking distance.
December 15, 2013
Rated 4 out of 5 by EdiHTC Nice Hotel close to the Souk and the Dubai Museum
We had only a 2 day stopover in Dubai and enjoyed the stay at the Hotel. The Hotel is close to the Souk and the Dubai Museum and is only 15 minutes away from the airport by taxi. We highly recommend the portuguese restaurant, because the service and the food
December 11, 2013
Rated 5 out of 5 by floma The hotel is strategically located
The Hotel exceeded my expectations enjoyed my stay. Just sad did not have time to enjoy the rest of the facilities.
November 30, 2013
Rated 5 out of 5 by Harsh2554 Marvellous Stay...
Everything was good..
We are happy for choosing Four points...
November 21, 2013
Rated 4 out of 5 by Inbsat24 Location is ideal...
Great Hospitality and ideally located in the centre of city.
November 20, 2013
Rated 5 out of 5 by Sandbox Great Customer Service
This hotel offers a great logistical location in terms of distance to airport, trains, jumerah beach and mulitple souq shops. The hotel staff and customer service was by far superior to many hotels in the same class as four points. Lastly their is a small super market next door to grab quick snacks and anything you may have forgot back home.
November 17, 2013
Rated 5 out of 5 by MahavirChougule This hotel staff has great hospitality & values for the guests
Staff of the hotel was very much motivated to welcome the guest & serve. The food was excellent though i am a vegetarian (Jain) person., Hotel staff very prompt to serve me such food.
November 12, 2013
Rated 5 out of 5 by arif Great features
Excellent stay. The hotel exceeds all my expectations and as always the staff are very gracious and helpful. Keep up the Good Work!!!
November 11, 2013
Rated 5 out of 5 by Ranaramesh Excellent Service
It was my first stay and they make me feel as much as comfort like home. The service was more than expected.
Keep it up ! Thank You.
November 8, 2013
Rated 5 out of 5 by Sperry8 Good value choice in Dubai
With both metro lines on either side of the hotel in walking distance, it's proximity to the airport, and price it's a good value choice when staying in Dubai.
The service was excellent, higher level than expected at a Four Points, and everyone was super friendly. They have 2 restaurants one of which is open til 3am which is very nice when arriving late.
SPG recognition was good, with an upgrade to a Grand Deluxe corner room with nice sitting area and decent closet space. It had a work desk and an iPod docking station too. Breakfast was free for Platinums.
They have internet terminals and printer for your airline check-in and business needs.
The only downside was the Internet which did not work in my corner room (had to stand by the door - or use it downstairs in the lobby). Very annoying. But otherwise a good stay and recommended.
November 7, 2013