Rated 4 out of 5 by Martyn123 Great value for money for the business traveller
Very competitve rates, very well appointed rooms, comfortable beds & pillows with many of the 'little things' a business traveller needs in situ. First choice when staying in Dubai every time.
July 21, 2014
Rated 3 out of 5 by kabul4me Good for the Price
My wife and I have stayed here a few times over the past few years, and we have found that it is a good property for the price. We stay here when it is a cheaper option. The metro stop is only a few blocks from the hotel, and the rooms are generally clean. We have never had a bad experience in this hotel, but we have never had exceptional service either. I would consider this a middle of the road SPG property.
January 7, 2012
Rated 4 out of 5 by M0use72 March Trip
The reception staff are attentive and helpful. A very fast check in and check out. The room was made ready early and I also left my luggage - which was quick to retrieve. I was dissappointed to leave as they were fully booked - I am returning for a further stay within a week.
The variety of options for eating out is also wonderful.
Breakfast was very quiet and again the variety of options was wonderful
March 10, 2014
Rated 5 out of 5 by Caroharry13 This hotel is great
We stayed in this hotel during a short visit to Dubai. Being our first time in the city we found the location perfect and a great value for money. The hotel is only a couple of minutes away from the metro station, with lots of shops and restaurants around, the hotel also offers a variety of restautants and a pub. The room was great, very comfortable and the staff is very attentive. Definetely will come back
August 11, 2013
Rated 5 out of 5 by Archies2013 Comfort and Quality at its level best..
This is the second time I'm staying in this Hotel..and its really a hidden Pearl in Dubai...The staff were really courteous and supportive, they definitley made my stay in the Hotel a memorable one.
I gonna recommend this to all my friends and I'm sure I will always come back to this Hotel whenever I need a break.
June 22, 2014
Rated 4 out of 5 by Empireguy Good Hotel for Business and Leisiure!
Stayed at this hotel in Feb 2013. Excellent Hotel facilities and staff. Great location, close to Metro Station and easy access to Business Bay and World Trade Centre/Expo area by Taxi. Got an Executive room upgrade with SPG Membership, excellent gesture. Found the lobby to be a bit noisy in the evenings with the music from the Indian Club on mezzannine floor. Ideal Hotel for Business and Family Holidays.
February 26, 2013
Rated 4 out of 5 by Eva2014 JuWE
Every other service was Ok , but we had problem with quality of the food,
July 27, 2014
Rated 4 out of 5 by bms123 Good stay
The hotel usually meets my expectations with very courteous and accomodating reception staff. The rooms are always very clean and comfortable.
I can suggest the rooms to have better sound insulation i.e., noise from the hallways, next rooms, housekeeping vacumming, closing opening door sounds and noise from upper floor flushing toilets could be minimized. Can suggest designated quite zones or floors.
October 15, 2012
Rated 4 out of 5 by Joannie2014 Nice hotel
Very nice hotel, quite well situated near the metro station. Nice staff and clean, spacious room with comfortable beds.
July 23, 2014
Rated 3 out of 5 by Rob33 Changes
I'm a little dissapointed with my last stay. I've been staying there for about 2 years and this time, I had a guest and i was charged an extra fee for that when in the past I wasn't.
I think or I'm sure I will stay someone else, No other hotel charges for an overnight guest. I like the area in Burr but due to other charges that are been factored in, I will stay elsewhere. Thanks for the memories.
September 13, 2013
Rated 5 out of 5 by Wallatah Good location, Nice facilities, Excellent Service
I was quite impressed with this hotel. Very warm staff that are ever willing to help.The facilities are very good and the rooms are reasonably big. I stayed here with my wife and daughter and we were well looked after. A microwave in the rooms would be welcome though. The location makes the whole of Dubai easily accessible. Would gladly use this hotel again and recommend it to others.
August 17, 2013
Rated 5 out of 5 by megawattage A Great Deal
I found this hotel to be a great value for the money. I have stayed in worse 5 star hotels. Staff was professional and hospitable. Rooms were comfortable and well appointed.
The single issue I had was the high price for internet access, but I guess that is what is happening in the industry.
Overall, they were firing on all cylinders and I did not see a single miscue or issue.
October 20, 2012
Rated 4 out of 5 by Vinu My loyal hotel
For the past so many years i stay regulary in four points sheraton ( 90 % time in Bur Dubai). I love this hotel for the staff and the service. But i just realized when i book via travel agents i dont get any SPG points :)
from 2007 until now i cannot show a single incident which i felt like i am not treated well. Really appreciate the staff members and the management.
February 10, 2014
Rated 5 out of 5 by Moe99 Great Hotel
I found this hotel to be one of the best kept secret in Bur Dubai. The hotel is very clean, and in a great location. Overall staff are very attentive to your needs and the facility is quite positive. What keeps me coming back is the level of service which is exceptional and I would like to extend my thanks to all.
May 23, 2014
Rated 5 out of 5 by Di74 Excellent hotel
Excellent location. Very comfortable accommodation and excellent facilities. Staff were all extremely helpful and friendly. I would recommend this hotel without hesitation.
July 6, 2014
Rated 4 out of 5 by ChandyF1 One of the best
To put in simple words... I enjoyed my stay thoroughly. There were few weak links here and there but nothing major not to visit again. Pros: Hospitality, room service, room space, cleanliness, location.
Cons: Access card often gets deactivated and you are stuck in lift. With break fast package expensive. Bathroom design with see through glass.
March 24, 2014
Rated 5 out of 5 by Lostinsa Exceeded expectations
We arrived as a stop over from Europe back home to Australia. All staff at the hotel treated myself and my new wife with the most amazing 5 star service in a 4 star hotel. They made us feel as comfortable as possible. We would not hesitate in staying here again during our next stop over, we may even extend our stay from 2 nights to a week next time round.
May 20, 2013
Rated 4 out of 5 by FordBoy Great Service & Room
Despite Ramadan and 45 deg temp, experienced great staff service, food and clean room
July 13, 2014
Rated 4 out of 5 by Manish68 Warm and comfortable stay !
Being staying at this place since the last 3-4 years, as fourpoints burdubai seems like our home in Dubai, with all the comforts and attention paid to all our requirements and requests by the ever helping hotel team at the reception,room service or house keeping. Can't be better than this.
May 28, 2014
Rated 5 out of 5 by arif Very Friendaly staff and great features
Right from the time I stepped into the hotel to the time I left the staff was very helpful and friendly. The rooms were clean and provided with all the features. I must commend the Management for training their staff so well as they always made us feel we are home. I thank Patel for his coordination in making our visit so enjoyable and worthwhile.
September 30, 2013
Rated 5 out of 5 by Leesy Second chance visit
After reviewing the hotel on my first visit and noting that the hotel did not offer a reasonable check in time I was extremely happy that a room was made available within an hour of our arrival. I was offered a cold juice on arrival which was very personable. The Indian restaurant had a festival night on and we were very lucky to get a table and we had a lovely night.
We were met by the duty manager who explained th reason the rooms sometimes were not ready and we were very great full that we were not charged the extra for having the room available early. We once again left the hotel by 7-30 am along with another couple of people so I still feel that somehow it should be noted in the bookings that these particular rooms which are always vacated early for flight connections should be allocated to guests who have requested an early checkiin.
We got to have breakfast in the restaurant this time and it was very nice.
All staff were excellent.
January 19, 2013
Rated 4 out of 5 by enjoytravel hotel with great location
Hotel location great in the center of two train links. A bit disappointed that the shuttle services mentioned in the hotel descriptions where not free but chargeable, and more expensive than individual transportation. The hotel had no evening activities worthy of mentioning although the sister hotel had a "pub" offering sports and other evening entertainment and "pub-type" food. Only found out as had to go to the other hotel to catch an excursion bus. A free shuttle bus and news of activities in the other Four Points Hotel would have been useful, it would mean your guests spending their money in your hotels rather than in competitors establishments.
Could not swim in the pool as it was far too cold.
On the plus side, the staff were lovely, all very pleasant and helpful.The breakfast was delicious with a great variety. The room was exceptionally clean and the bed so comfortable it was difficult to get out of it! We really enjoyed our stay.
March 15, 2013
Rated 5 out of 5 by Sandbox Great Customer Service
This hotel offers a great logistical location in terms of distance to airport, trains, jumerah beach and mulitple souq shops. The hotel staff and customer service was by far superior to many hotels in the same class as four points. Lastly their is a small super market next door to grab quick snacks and anything you may have forgot back home.
November 17, 2013
Rated 5 out of 5 by Rudolph Hotel has friendly staff
Having always stayed at this hotel since the last 4 years although there were a few new faces, in all the level of service and customer satisfaction was excellent.The fact that even after a 6 month break the old staff recognized me.
The new rooms have been done up well keeping in mind the everyday requirements of the frequent traveller
July 5, 2012
Rated 5 out of 5 by Narayanmg Excellent Staff and Facilities
We arrived early morning in the day and the staff was very helpful in arranging for a room. The staff was very helpful for all our request. We had a one year old baby and it was very comfortable with the staffs service. The rooms are very nice and has great restaurants. I would highly recommend this hotel
April 14, 2014
Rated 5 out of 5 by nicolas42 Excellent location
Very nice hotel, staff is very helpful.
Location is nice as well.
Only the breakfast was average
July 4, 2014
Rated 4 out of 5 by satd Excellent Value-for-Money
Excellent Location with cabs, buses & the metro, all practically at the doorstep! Attentive & Caring Staff. Good & Easy dining options within & outside the hotel. Definitely recommended for solo as well as family stays. Glad I chose the Four Points, Bur Dubai..
May 19, 2014
Rated 5 out of 5 by Moe99 Great Hotel
I visit Dubai quite often, and I have stayed other hotels, but this has become my preferred location. I've enjoyed my stay, the staff would give you that warm hospitality and excellent service. The rooms are comfy and clean. The location is great, it's in between 2 metro stations. I would definitely come back..
February 13, 2014
Rated 4 out of 5 by AK1234 prime location in the business hub of dubai
It was a very short stay- checked in at 2230 hrs and checked out at 0830 hrs after breakfast.
Was there to attend a business meeting and the office was located a few blocks away- very conveniently placed.
I did not utilise any of the facilities, but i am sure they are fantastic.
Overall a relaxing stay at 4points.
March 16, 2012
Rated 4 out of 5 by Chimmy Good cost performance
Compared with other luxury hotels in Dubai, this hotel is not the most luxury one, but good price and clean room with good facilities. Also very friendly staff. Reception, Security, Gym,, they are all very good.
Well larger pool would be better, but good for relax.
Thank you very much!
Definitely I'll stay again.
December 3, 2012