Rated 3 out of 5 by Bwaise Okay value for money
For me, the stay was short but from what I saw, the Executive room was good value for what I paid. The only area of improvement that I saw was the bath rob which looked a bit tired. Otherwise it was good value for moeny.
July 13, 2013
Rated 3 out of 5 by Eenoog fine business hotel for short stay
Excellent hotel for a short stay in Dubai. Centrally located. However, because of extreme temperatures, very little on walking distance.
Customer friendly staff, more than acceptable fitness room, three restaurants.
August 16, 2013
Rated 4 out of 5 by Mack917 Wonderful Hotel
The accommodations were excellent! I especially liked the iPod dock in the room. The room was clean and modern. The staff were extremely courteous and helpful. Just a really really nice experience staying at this hotel.
November 3, 2011
Rated 4 out of 5 by shabrash77 location
location perfect for people with out car big souk and mall close to hotel and all transportation service available , if u have guist from out side UAE so drop them in this hotel and relax ur mind about transportation ;)
November 6, 2012
Rated 4 out of 5 by Razzou Good Room Furnishings & Comfort
I returned again, as this hotel offered good value. It has quality in-room comfort and a reasonably priced watering-hole on the Mezzanine. Alas, its other public areas are not as good. Absence of cloth napkins in the lobby's eatery, and tacky odd green fake-grass outside it, don't reflect well.
This time the staff experience was also tested; I extended one night and the receptionist got mixed-up with multiple withdrawals on my credit card. Further I had opted for pre-paid dinning credit and she did not recognize this till I pointed it out. Yet, she calculated wrong again and bordered on being arrogant in claiming that she’s right. Much time was wasted for correction on my check-out; she was obviously without numeric literacy. She called a colleague who grudgingly assisted initially then took the matter over and had to do the corrections himself – he did well. She needs more training on accounting matters and the guest promotions on offer.
Otherwise many courteous and helpful staff; starting with the valet who parks the car and ending with the guest relations lady.
December 30, 2011
Rated 5 out of 5 by MahavirChougule This hotel staff has great hospitality & values for the guests
Staff of the hotel was very much motivated to welcome the guest & serve. The food was excellent though i am a vegetarian (Jain) person., Hotel staff very prompt to serve me such food.
November 12, 2013
Rated 5 out of 5 by Mai01 Nice hotel with great service
A perfect place to stay in Bur Dubai because it situates close to the metro. The staff who will meet you are helpful, friendly. In the hotel you will find 2 restaurants or you can use a good room service if prefered.
April 6, 2013
Rated 4 out of 5 by PapaSen Your hospitality was quite good and facilities well maintained.
My wife and i had a wonderful time despite the short time we spent and we particularly appreciate the magnanimity of your manager and response time of your staff. We hope to see you again soon with our family.Thanks.
April 12, 2013
Rated 4 out of 5 by Alpal2 Staff make the stay enjoyable
Older hotel in bur Dubai . Staff welcoming,good service, close to metro. Special acknowledgement for Stivol housekeeping, Ahmed concierge, Kumru bellhop, Nitin&Daniel front desk and Daniel and Harold dining staff.
April 19, 2013
Rated 5 out of 5 by Mully13 Helpful reception and concierge
Midnight check-in was facilitated by fully staffed reception and concierge. Various pickups and transfers organised many months ago just happened without a hitch. Would happily recommend to fellow travellers.
August 11, 2013
Rated 5 out of 5 by Fujie Great accommodations
Our room was spacious with a wonderful sitting area. The bed was probably the MOST comfortable we have ever had in our travels. Since we live in the UAE, we will definitely be back for another relaxing weekend!
March 17, 2013
Rated 4 out of 5 by SPGFriend55 Internet Connection
The internet connection is one of the poorest. It needs revamping. On a scale of One to Four Points I would rate it One. Having said that, I would still recommend the hotel to my colleagues and friends.
April 28, 2013
Rated 5 out of 5 by visitor59 It is just fantastic!!
This hotel stands out on all counts: comfort,service, food and hosekeeping.
The staff is so very friendly and genuinely helpful. For the price you pay I think this is the best hotel in the city.
March 24, 2013
Rated 4 out of 5 by BHarris76 Great Stay!
My stay at the Bur Dubai Four Points by Sheraton was a pleasure. The staff was friendly and helpful. The management was efficient and on top of things.
I would stay there again and again!
August 17, 2013
Rated 4 out of 5 by Ashutosh Best place for business trip
this is the ideal location if you are traveling on business. Location of the hotel cannot be better. Staff is very helpful and restaurant great. I will surely recommend this hotel to everyone
July 20, 2012
Rated 4 out of 5 by Dieleeuw Four out of Four
Great location, easy access to public transport and "old Dubai". Staff friendly and always willing to assist. Standard of accommodation met expectation. Great "local" restaurants in the area.
September 25, 2012
Rated 3 out of 5 by Keshav Spg platinum
This stay made me feel that there is no need to be loyal to a brand or property as you are one in the crowd. I had asked for simple water, which was not sent to y room complimentary.
August 11, 2012
Rated 5 out of 5 by DOCTOR AMAZING HOTEL
IT WAS GREAT PLEASURE STAYING IN FOUR POINTS.ALL THE STAFF ESPECIALLY HOSPITALITY OF RECEPTIONISTS REQUIRES WORD OF APPERICIATION & GRATITUDE.ALL THE RESTAURANTS HAD DELICIOUS FOOD.
April 29, 2013
Rated 5 out of 5 by McGuire Great Price, Fantastic Service
I stayed a few times at this hotel and I can honestly say, this is definately what I call bang for your buck! It's a small hotel, vey conveniently located in Bur Dubai.
The front desk is friendly and efficient. The preferred rooms are nice and the beds are very confortable.
Housekeeping and concierge are really on their game, as no sooner you hang up the phone, they're at your door! Amazing.
They have a very nice Portuguese restaurant, and they also have an Indian one, and although I didn't manage to try it, I have heard it's good.
The hotel is very close to the metro station, and it's a straight shot to either the Dubai Mall or Emirates Mall, and the Dubai Marina. Taxis are very inexpensive here compared to Europe or the US, so it's easy to get around on the cheap.
They have a buffet breakfast, and the Chef makes a great omelette, although I didn't care much for anything else.
They treat their Platinum guests well, and it's why I returned so many times.
It's a small hotel but it has everything you might need. They also have wifi in the rooms, where others only offer it in the lobby. A big plus.
April 4, 2013
Rated 5 out of 5 by DubaiTransit13 Six Nights of Excellent Service
From arrival to departure the staff were always accommodating & provided excellent service. From remembering your name to your preferences at breakfast, they were always helpful.
May 1, 2013
Rated 5 out of 5 by floma The hotel is strategically located
The Hotel exceeded my expectations enjoyed my stay. Just sad did not have time to enjoy the rest of the facilities.
November 30, 2013
Rated 3 out of 5 by PST2012 Don't get a taxi here
The hotel is great, but the management keeps regular taxis away from the hotel. Instead there are cars-for-hire that don't have meters and charge twice as much as a regular taxi.
October 1, 2012
Rated 3 out of 5 by mjm4doha value for money
Excellent room service food. If I would come back for any reason, it would surely be the handmade pizza!
all other amenities are very credible....
November 1, 2013
Rated 2 out of 5 by schlott Disappointed
The rooms are smaller than photos make them look. Bed sheets and tub dirty. However, the front desk kid by the name of Keith was very very helpful and alway calm and composed.
July 16, 2012
Rated 5 out of 5 by Feroze50 Excellent Hotel
The hotel staff were very kind and helpful especially Gaby. Nice rooms, excellent service and good location. Will definitely recommend this hotel and will come back.
September 8, 2013
Rated 5 out of 5 by arif Great features
Excellent stay. The hotel exceeds all my expectations and as always the staff are very gracious and helpful. Keep up the Good Work!!!
November 11, 2013
Rated 5 out of 5 by Ranaramesh Excellent Service
It was my first stay and they make me feel as much as comfort like home. The service was more than expected.
Keep it up ! Thank You.
November 8, 2013
Rated 4 out of 5 by Jayan Excellent experience......
It was an excellent experience for me.....Good location, Good ambience, more over very friendly staff ....I felt they are working with their motto "Customer First"....
June 17, 2013
Rated 5 out of 5 by siringohel Hospitality by Sheraton
My experience at Four Points by Sheraton was one i never expected. It was so good and the hotel staff were friendly. I loved Viceroy and Antique Restaurants and Pub.
May 28, 2013
Rated 5 out of 5 by visitor59 Hotel Par Excellence
One of the best hotel in town-warm, cosy, very polite and heplful staff,great food outlets and amazingly clean and efficient housekeeping. You cant ask for more.
March 31, 2013