Rated 4.3 out of 5 by 241
Rated 5 out of 5 by JEF273 Good Accommodation, Good Location
Good Accommodation, Good Location
November 23, 2014
Rated 4 out of 5 by Pld58 My feeling
I enjoyed my stay of a whole week at the hotel.
However I've found the breakfast options too repetitive, and not at the expected quality level.
Very gentle staff
November 21, 2014
Rated 5 out of 5 by julia100 Brilliant
everything was brilliant,
the service, the room and extremely the bed.
I can praise everything.
November 17, 2014
Rated 4 out of 5 by afrohottie enjoyed my stay
loved the location, enjoyed my stay and i felt special because the hotel remembered my birthday and surprised me with a cake. pleasant experience wish i could have stayed for longer.
November 11, 2014
Rated 5 out of 5 by Wendy1461 Good location, close to metro
Staff were fantastic & keen to help.
The room was spacious with a very comfortable bed.
Our breakfast was fresh & tasty. There was a selection of hot & cold food with a chef making omelettes & eggs to your liking. We used the metro to explore the city & to miss peak hour traffic jams.....the hotel is close to both red & green lines.
October 25, 2014
Rated 4 out of 5 by makh Sales Manager
Good but can be better
rooms are tidy
restaurant is medium
October 18, 2014
Rated 2 out of 5 by Upsetguest I had a roach in my wedding suite
I had a roach in my wedding suite bathroom and the toothpaste pack was having an expired date of over six months I had to separately ask for my bathroom slippers. I informed the managers on duty and they said they will contact me for this in convenience and no 1 cared to get in touch. Mr Mohan was the night manager next day and hey said his co manager will get in touch but no 1 cared to do so. This type of service in a executive suite on my wedding day is a shame I also took pictures for this issue
December 17, 2011
Rated 3 out of 5 by eric2005 Poor AC in public areas
The staff were excellent. Only the concierge was abrupt once when I wanted a metro schedule. He was helping a long winded guest. He smiled and said to wait however the wait was too long so I left. Later I discovered that the metro schedule was on a rack next to the concierge desk. Don't know why he didn't just hand it to me but maybe it was a misunderstanding. Other than that he was helpful. All other staff were excellent, especially the friendly Indian chef from Calcutta. The problem that I encountered was very poor air conditioning in the lobby and public areas. About 25-26 C. (this was confirmed by the manager). They told me that there was a problem that they were working on but after three nights it never got better so I avoided these areas as much as possible. I wonder if the temperature is not normally set high to save money. A pity as there were few restaurant options in the area and I didn't want to sit in an uncomfortable place. AC in my room was very poor when I arrived however two technicians came and adjusted it so there was no problem after that. Free WIFI in public areas but uncomfortable temperature discouraged lingering. Convenient to metro - just a few minutes walk down the street. Metro goes to airport by the way. Small but pleasant pool and sunning area. The plus of this hotel is the friendly accommodating staff.
November 9, 2011