Rated 5 out of 5 by Vidyit45 Good for business stays
Comfortable quiet stay. Good service, easy access to freeways, restaurants, entertainment, etc. Great shower.
September 29, 2014
Rated 4 out of 5 by stxkate A Regular Here
The best part of this hotel is the staff. The staff is not only friendly but also very caring. They sincerely want to make your stay wonderful. I have been staying at this hotel for 6 years, and it feels like home away from home.
September 21, 2014
Rated 3 out of 5 by schmo poor ac and substandard water pressure
i always wonder why a facility asks for a review when management must know about obvious deficiencies. as far as ac and water pressure, are they trying to pass these off as being GREEN. since obama is pro green, green is likely a scam for starwood to hide their cost cutting. too bad because the facility was great with my dog, the room would have been very nice, and the employees were great. were starwood to have charged us $5 more to cover the cost of these necessities, this would have been a 5 star review.
September 16, 2014
Rated 1 out of 5 by Ana77777 Ms Ana
Just need to say this was the worst SPG experience I have had. Started out where I was placed in basement area in a stuffy mildew smelling room. Then moved two floors up to a smokey room- again stuffy. Asked to move a third time and was told there were no rooms- unless i went back to the basement. i Moved all my luggage on my own with a broken foot. Worker eventually brought me a cart to place my own luggage on it and I pushed it myself two floors down.
By time I checked into my room it was an hour and a half later. Then realized ice machine was broken and I had to go two floors up to get ice. So, no, I wouldn't recommend this Hotel.
May 13, 2013
Rated 4 out of 5 by Karen46 Great place to stay
I always enjoy my stay at Four Points Sheraton in Corta Madera. Hotel is clean and staff is friendly and accommodating.
September 9, 2014
Rated 3 out of 5 by Kenneth83 I would not recommend this hotel if you're looking for a good rest or good service
Check in went very smooth.
Bed was very comfortable.
Swimming pool and hot tub looked nice.
Hot breakfast had a good variety of items.
Room wasn't properly cleaned.
Missed a bathrobe. Asked for a new one, didn't get it until I asked twice.
Airconditioning wasn't working properly. Front desk sent someone up. Still not working properly.
Locker was unusable, because it was still locked.
Weird amounts charged on my credit card. After 2 days of researching front desk still couldn't give me a specification. So they just told me its some kind of deposit which I'll get back. So far I still haven't got it back.
Bar staff was giving us strange looks the entire time we were relaxing in the bar area.
Restaurant staff in the morning during breakfast were very rude. Being grumpy and "communicating" (yelling like market salesmen through the restaurant) in their own language all the time. They had more attention for each other than for the guests.
After settling the check, the server gave us a dirty look after looking at the bill (15% was not enough?).
Even though the room was comfortable, drunk hotel guests were staying in the swimming pool/hot tub all night until about 4 am. They made a lot of noise. Staff didn't do anything about it.
Same stacks of dirty plates were decorating the hallway to our room for our entire stay.
September 10, 2014
Rated 1 out of 5 by Debbie2013 Not happy with this hotel
The room was very dark; could not use the chair to relax or watch TV as it was in the corner next to the A/C unit and on the same wall as the TV; the A/C unit would not cut off once the room cooled to the selected temperature unless you manually turned it off; we booked the more expensive room rate to get breakfast included and this was a waste of money - breakfast buffet eggs were not cooked and were cold, toaster did not work well so we requested toast directly from the kitchen, coffee was not hot, pastries were dry and not fresh; waited 45 minutes for a luggage cart and when one could not be found by hotel personnel we just made several trips to the car. We would not recommend this hotel to anyone and would never stay there again.
September 17, 2013
Rated 2 out of 5 by Jerry6 Noisy
Our room had a lot of noise and sounds that seemed to come from the ventilation system. I'd hear laughter and voices, open the front door and there'd be no one. We also had "mechanical" noises - like coming from the boiler room - all night long. We were in room 349.
September 8, 2014