Four Points by Sheraton

Four Points by Sheraton San Rafael

  • 1010 Northgate Drive
  • San Rafael,
  • Californie
  • 94903
  • États-Unis
  • Carte

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Rated 3.7 out of 5 by 347 reviewers.
Rated 3 out of 5 by sorry ...the a/c could not be controlled except by yanking the plug from the wall. ...there was no soap or shampoo in the bath. which we did not notice when we checked in but not until 7am the next morning. we mentioned it when we were checking out but the clerk did not seem overly concerned. ...the breakfast was the same dull food as 10 million other hotel breakfasts. at least put in a starbucks who CARE about quality, unlike your contractor . July 6, 2014
Rated 4 out of 5 by Day and night experience My stay from 6/26-6/28 was marvelous. Room great, staff courteous and friendly. My stay June 30-July 1 was horrible. Staff lost my reservation. Gave me a room with no fridge, remote didn't work, sink was cracked. A/C took 4 hours to cool the room. Desk man verged on nasty. Upon checkout next morning once again I found the desk staff friendly and courteous. July 5, 2014
Rated 4 out of 5 by Good location Room was nice. Wish we had known about adjoining rooms prior to booking. AC was a little noisy and fan control had only two settings. Good location for our needs. Did not get to use breakfast vouchers as we were invited out for both of our mornings during our stay. July 5, 2014
Rated 2 out of 5 by No water at front desk for 3 days It was quite upsetting when your front desk stopped giving out free water when the temperature hit 101 on Monday June 30 The bed I slept on was ready for replacement 6 months ago. Gave me a backache because the mattress sagged big time on the left side July 5, 2014
Rated 4 out of 5 by Sheraton, San Rafael I would caution travelers using AARP or AAA discounts. Your special room rate means that you will not be given a courtesy coupon for breakfast. The actual breakfast buffet was marginal and overpriced at $14.00 per person. This is disappointing for an establishment of this size and class. One would expect a higher quality buffet as a courtesy. July 3, 2014
Rated 2 out of 5 by Not Great! Initial room was not clean, scratched and itched the whole first night...Second room had no alarm clock, one of the telephones did not work and the iron was broken...Water pressure in both rooms was poor at best. June 29, 2014
Rated 4 out of 5 by Great place near city My husband and I have to come to SF every couple of months for hospital tests. We enjoy the Sheraton's location and price. The pool is wonderful for us and the rooms are very comfortable. There is only one big drawback: the windows do not open! I have asked to have room with a sliding door and they are rarely available. You cannot ask for one in advance for some reason. I have asthma, so I need fresh air. We might have to go to another hotel I am sad to say. June 25, 2014
Rated 4 out of 5 by Great place to stay in San Rafael I've stayed here a number of times. I like the location, the value, the staff and the overall experience June 25, 2014
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