Rated 3 out of 5 by kareteach Nice place but needs to finish work
Our room was on the first floor but had to walk up stairs to reach it. The charging station did not work. We couldn't have a refrigerator because other guests had more than one.
Workers started pounding next door before 8:00 a.m. Staff could not have been nicer, though. Once all the work is done, this will be a five-star place to stay.
July 26, 2014
Rated 5 out of 5 by Karen73 Very Comfortable
We stayed here for 3 nights and it was an enjoyable experience. The room was very clean and comfortable. Staff was very nice.
July 14, 2014
Rated 5 out of 5 by 72hockeymom Breyer Fest Newbie
Best place to stay when heading to Breyer Fest. Close to everything but not the noise level.
Everyone was friendly, efficient and went out of their way to help us.
Highly recommend this hotel.
July 24, 2014
Rated 3 out of 5 by batdadc Under construction, lacking quality
Overall, the facilities were under construction and not up to the standard I expected. We were not notified that the facilities were being redone in advance. Room was average and equipment out dated. Large tube televisions, weak WiFi signal, etc... There were garbage boxes throughout the side and back of the building which caused quite a smell when utilizing the back door and was an eyesore.
July 23, 2014
Rated 1 out of 5 by HudsonBoyd82 This hotel is OLD all around
Old property, under construction, halls were dirty, air conditioner noisy, old bed spreads, blankets are way old. Old carpet also.
Needs an overhaul at the least
July 24, 2014
Rated 4 out of 5 by mjbPhD pretty good place
Very comfortable beds, pillows, comforters. Small rooms, cramped. Nice amenities such as ironing board and iron, blow dryer, laundry bag, bottled water. Staff seemed a little green and overwhelmed at times. Food in breakfast restaurant was fair--nice homemade omelette. Heard others complain about rooms smelling odd, fixtures falling off walls, not having enough towels and noise. We did not have these problems.
July 22, 2014
Rated 3 out of 5 Going to be great after the renovation is completed
The woman at the front desk was very nice at check in. There were special SPG member rooms at the hotel (better location, going to be nicer than regular rooms after the renovation) but none available when I checked in. The hotel is obviously older and started it's life as something other than a Four Points. The carpets in the hall and the room were older and stained, but vaccuumed so not dirty in that sense. The beds were very comfortable, but the bedspreads could use updating. The hotel is undergoing renovations now and I am sure when they are done the rest of the hotel will match the comfortable beds. I would stay there again, but hopefully can wait till after the renovations. It was a convenient location just north of downtown, but an easy drive to UK.
July 19, 2014
Rated 2 out of 5 by JP99999 needs a renovation
hotel is very dated and the room was old and musty. Not typical of a Sheraton Four Points. Ask for one of the newly renovated rooms which look nice.
July 21, 2014