Four Points by Sheraton

Four Points by Sheraton Lexington

  • 1938 Stanton Way
  • Lexington,
  • Kentucky
  • 40511
  • Estados Unidos
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Rated 2.4 out of 5 by 71 reviewers.
Rated 1 out of 5 by Room was horrible. I checked in on July 6 and after I got to the room, immediately went back around to the front desk and checked out. The refrigerator in the room was dirty. The microwave was dirty. The beds looked as though the covers were just thrown up on them, not neatly made. The room smelled horrible. I was very disappointed with the overall appearance and cleanliness of the hotel. The hotel certainly needs to be renovated. The best part about my short stay was the front desk attendant. She was very pleasant and apologetic. She provided great customer service with a smile. July 8, 2014
Rated 1 out of 5 by No great features. It was very regrettable that Wi Fi does not work to the satisfaction of the guests. The signal was very poor or non existence. The only place where the signal was strong was the lobby of the hotel. Great disappointment!!!!!! No fridge and no microwave also disappointed my family greatly. We will never again come to Four points!! July 9, 2014
Rated 4 out of 5 by dated, but worth taking the chance We have stayed twice here in the last few weeks. I read other reviews and was a bit skeptical about this property. We decided to give it a chance. It IS dated, and they are renovating( as reported by other reviewers), but we found the property to be clean, the beds extremely comfortable, the staff very friendly. Everything worked that was supposed to work. :) I was a bit disappointed that when we asked for something. they seemed stumped b/c they could not find it.They had to search around. However, they were diligent, and located it for me. The front desk staff were able to direct us to local stores and attractions. The rooms were nice and cool however, the hallway was hot as reported by another reviewer.. Could be due to the renovations. Looking forward to seeing the finished renovations. July 7, 2014
Rated 3 out of 5 by Renovation not finished Hotel has 20-30% of parking lot filled with building materials. An acetone-like smell permeated the 3rd floor. After the first night the staff gladly moved us to the 2nd floor, but acknowledged it was bad up there. (Then why put people up there, particularly at full rates?) The free beers on Wednesday night were nice, but the $11 breakfast is pathetic--similar to free breakfasts at other chains. The TVs are old CRTs, not flat screens. July 7, 2014
Rated 2 out of 5 by Lexington Trip This hotel is in a great location, however it really needs to be updated. The rooms are dated and the Wifi was very unreliable. They are in the process of renovating the rooms, however it will be a long time before these are ready. I would wait until it is renovated before I would stay again. That saff was excellent!!! July 6, 2014
Rated 4 out of 5 by Great location We were traveling with our grandkids and found this hotel to be very well located. There were numerous restaurants nearby and it was easy to find places we planned to visit. The staff was very friendly and the hotel was clean. There was remodeling in progress which is good because it needs an upgrade. Even so, it was clean and not a big issue. We plan to stay here again. June 30, 2014
Rated 3 out of 5 by Barking dogs Early in the morning a dog began barking and did not stop for over an hour- very annoying! I called the front desk but since you allow pets there is nothing you can do. Later as I went to check out there was another dog barking on 1st floor and it was louder than the one on my floor. I think you should reconsider allowing pets since they can ruin the stay of many other paying guest. Not sure I will stay at a Four Points again. June 29, 2014
Rated 2 out of 5 by Renovations are doubtful This hotel indicates it is undergoing renovations, but even the updates are pathetic. The "new" carpet is unbelievably stained. The halls are dark and hot and the "new" wallpaper is already falling off. The building is too old to try to renovate. Needs to be gutted or torn down. June 30, 2014
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