Rated 4 out of 5 by ConchiMcm Good Location in Santiago
This hotel is good for business travelers. The rooms are simple but clean. The hotel has a good location you can walk to the subway in the Nueva Providencia Street. I love the restaurants that are close by, there is a good area of restaurants behind the building that is in front of the hotel. Remember to visit Valparaiso, is beautiful.
November 11, 2015
Rated 4 out of 5 by MarceMarce Almost perfect!
Thanks for the great room update. Really appreciated. The Reception staff was very responsive and friendly most of the times. Food is great. The only thing I have to complain about is breakfast, which is not as good as I expected, considering the type of hotel (compared to other Four Points hotels), and also the breakfast staff is not very willing to help much and they seem to be only interested in getting you to leave a tip, but they don´t really do much to gain it!
September 2, 2015
Rated 4 out of 5 by Peter5555 Overall a pleasant stay
The hotel was everything we expected, the rooms spacious and comfortable, the staff courteous and the quality of English spoken excellent. Bus arranged to the airport for an early plane was well organised.
October 7, 2014
Rated 1 out of 5 by Decenio lower than expected
There was supposed to be a swimming pool, which was closed ant the webpage didn't said it (that pretty much ruins you holidays if you plan on spending them by the pool), the gym is not a gym but a room with ONE treadmill and ONE bicycle and ONE home exercise, and if you plan on working or even if you need internet good luck with that. I called more than 10 times (which on average only half the calls were given an answer), the IT person (who knew less than me about technology, and I don't know much) tried to do something, it didn't work and didn't came back. So no internet, no gym, no pool. Well, you have a bed if that's what you are looking for
October 6, 2014
Rated 4 out of 5 by azzar Great staff and great bed
Good location of hotel. Staff are exceptional, very friendly and very attentive also very good english. The room is fairly standard and obviously thoroughly cleaned. Very comfortable bed and a great night sleep.
July 2, 2014
Rated 5 out of 5 by Erik38 Sherton class of rooms
Fresh hotel in a nice area of Santiago. Friendly staff and comfortable rooms (and beds!).
June 27, 2014
Rated 1 out of 5 by Maribel Very disappointed
Hotel outdated, unsafe bathroom and dirty
June 20, 2014
Rated 4 out of 5 by Unni Hotel with good feaures
Excellent facility to stay and dine. Need some more improvement in house keeping.
May 21, 2014