Rated 4.2 out of 5 by 396
reviewers.
Rated 5 out of 5 by DK2013 Nice, Warm and Uncomplicated
It is my first trip to Sydney and i really enjoyed staying in 4 points.
The reception welcome me warmly, make an effort to have a conversation with me and he assigned a nice room facing the breath taking view of the Darling Harbour.
The hotel arranged a nice bottle of red wine. Personally I dont like red wine but the wine was really a nice one.
The Filipino waitress brought cut chillies during breakfast to me because she knew most Malaysian loved chilies. Appreciate that gesture.
I love the uncomplicated room switches. Just what i like, basic switches to turn on the lights.
WIll definately come back to stay in this warm hotel.
May 12, 2013
Rated 4 out of 5 by Ckav123 This hotel is in a fantastic position
We stayed in a premium harbor view room and the views were fantastic however it was still a bit small. We would definitely stay there again but will probably book the harbor deluxe room instead which is a bit bigger. Lighting not the best so very difficult to do your makeup! The new rooftop bar is a must do with a perfect view. The food was very disappointing and is limited to one restaurant. No swimming pool so might be a problem in summer.
May 14, 2013
Rated 1 out of 5 by Joe11 The Worst Hotel I stayed so far
Worst experience , your Front Office Staff made us feel like a heel at 1230 am on 10 th May when we checked in, rest is history , GM you need to give some trainng too your staff to handle Non Europeans well too
Room # 533 was next to the elevator , worst room as the lift was making a noise all night
too noisy , bathroom is worse , i am surprized it gets flooded with ione shower
Breakfast staff very rude not aware of what is included
May 14, 2013
Rated 4 out of 5 by BusyB Travellers ideal
Simply a good location, with premium service and comfortable rooms.
May 14, 2013
Rated 2 out of 5 by staggered Shrug
Sick of expensive hotels charging for internet which is slow and poor. It just means that people are all lolling round on the shabby sofas in reception to get the free 2 hours.
rooftop bar nice but not open at lunch time to take advantage of good weather. when its chilly in the evenings the heaters are there but have run out of gas so not on! Also bar not open Sunday or Monday! Staff in bar on roof most unhelpful and in lobby with a couple of exceptions. Having stayed a total of 12 days during our trip the second room was not good and the first one there was the sound of constant drilling
May 7, 2013
Rated 3 out of 5 by eVMan Underwhelming refurbished rooms
Was allocated a refurbished Harbour view room, but to be honest I could not tell what had been refurbished. Carpet was still old, no change in the bathroom. Disappointing.
May 12, 2013
Rated 5 out of 5 by skullies Amazing views
My first impression was very nice the staff were amazing we got into our room early which was great we got to our premium room it was just fantastic the view breathtaking room clean and very roomy i will be back very impressed Thank you all
May 12, 2013
Rated 5 out of 5 by Finatik Exceptional Service
When I travel to Sydney I always stay here. Convenient to Darling Harbor and the Circular Quay. The staff is attentive to your needs.
May 12, 2013