Rated 5 out of 5 by Nicki63 Great location
I often stay at this hotel, it is in a great location between Darling Harbour and the city. It is low cost and good value for money. The breakfast is always nice and the staff very helpful and friendly.
May 3, 2013
Rated 5 out of 5 by Carolyn7 I would recommend the hotel
We were really happy with our stay at the hotel. The best feature of this great hotel was the staff. They were friendly, obliging and went out of their way to make sure we were looked after and happy.
November 21, 2013
Rated 1 out of 5 by Halvo Nothing Works!...
TV didn't work (no news), Internet didn't work (no email) and Telephone Speaker din't work (1 hr on a con-call holding the handset).
Given I was there on business, not all that great.
March 21, 2014
Rated 5 out of 5 by Pet123 We got an upgrade
Our expectations were exceeded when we booked with Four Points on Sheraton.
We were upgraded to a water view room and the staff were very accommodating.
We would definitely stay there again
December 26, 2012
Rated 5 out of 5 by Honeymooners Your staff are fantastic!
Your staff were so helpful with any queries.
Our room was fantastic and appreacited.
The hotel location was perfect.
We plan on staying again.
All in all it was a great holiday, thank you.
February 27, 2013
Rated 4 out of 5 by BB63 Recent Stay
Recent stay Wi-Fi was not accessible. Since rooms have been refurbishd I feel they have been dwarfed by the bulky panels fitted that add clutter to the already small room space.
March 23, 2014
Rated 5 out of 5 by mela2 This Hotel has everything you expect
We found the hotel to be just what we wanted! beautifully situated in Darling Harbour. Close to all amenities, helpful and friendly staff and best of all the most comfortable beds ever.
February 12, 2013
Rated 5 out of 5 by snowy Excellent location
The view from the room was great. I am satisfied with the service also.
One unsatisfied thing was the wired LAN cable was not working in my room although I had to use it for work.
February 18, 2013
Rated 5 out of 5 by Tigerforce110 Room Comfort and SPG
The Hotel staff are all excellent every time we stay. I like the proximity to Darling Harbour and the breakfast is great. The view from our room of Sydney harbour was awesome.
February 18, 2013
Rated 3 out of 5 by Grant63 Poor start to a short stay
Arrived late at night to find that my booked king-bed room was not available and was offered an "upgrade" to a harbour view twin single. The upgrade was no way of any worth given I was there for one night and would see it for most of that time - a king-bed was what I needed. This came after waiting 15 minutes for check-in as only one person was on desk and no one else came out to assist. Room was ok but looked worn and someone elses luggage was in it (then removed) so I assume someone else then inherited a problem. A gentleman before me in the queue obviously had a similar experience. I stay here regularly but will reconsider if this repeats.
July 4, 2013
Rated 5 out of 5 by Toni03 Amazing stay, everything at your fingertips
Excellent position and great service. The hotel surpassed our expectations. Highly recommend as close to everything and the views are amazing.
May 5, 2014
Rated 5 out of 5 by fred Very friendly staff
We had a very pleasant stay at this Hotel. The staff were very friendly and experienced in their work. A mix-up with our reservation was resolved to our satisfaction.
May 22, 2013
Rated 5 out of 5 by jdiazf Nice hotel for visiting Sydney
The hotel is nice, with an excellent breakfast and helpful staff. Veery well located for most of Sydneys attractions and a ferry terminal a couple of blocks away.
April 24, 2013
Rated 5 out of 5 by gaza54 great hotel and staff
Every time we stay at this hotel they exceed our expectations,rooms are excellent,clean and views are terrific1st class food and excellent staff.Well be back.
February 18, 2013
Rated 5 out of 5 by JHM2003 Great STaff and Venue
Probably the best staff at any SPG hotel I stay, deserves in so many ways to be 5 star.
I do wish it had Valet Parking
May 12, 2014
Rated 5 out of 5 by jetset001 Great Location and Great Value
I have been staying in this property for many times.
Great location with view of Darling Harbour, walking distance to Sydney CBD and Circular Quay (Sydney Opera House and Harbour Bridge).
Great Value !!
November 16, 2014
Rated 2 out of 5 by Marie58 Breakfast very ordinary
Breakfast was stone cold. Seating very cramped. I was disappointed. One of your waitresses was rude to another guest. Will not stay at your hotel again...
November 19, 2011
Rated 3 out of 5 by jll888 Breakfast Buffet Still Lack of Choices
Second time to stay in this hotel after 3 years back. The breakfast buffet selection still have very limited choice and the taste is under expectation.
September 6, 2012
Rated 5 out of 5 by Dan2222 Close to other Businesses
Good quality hotel - excellent service from the staff - food was excellent. Close to several large corporations if you have meetings.
March 26, 2014
Rated 5 out of 5 by Pansy This Hotel is great
Close and very accessible to all facilities in Darling harbour. Always great Service and very friendly staff.
April 24, 2014
Rated 5 out of 5 by Finatik Exceptional Service
When I travel to Sydney I always stay here. Convenient to Darling Harbor and the Circular Quay. The staff is attentive to your needs.
May 12, 2013
Rated 5 out of 5 by SusanaR Darling Harbour views
The views of Darling Harbour were fantastic. Bar Eleven was also a highlight of our stay. Drinks were reasonably priced. Not alot of food options at Bar Eleven.
The bed was comfortable but the pillows were too high for my likeing, didn't get a very good sleep, but only due to the pillow. Otherwise I would recommend this hotel and next time not wait until bed time to look for a lower pillow.
November 10, 2014
Rated 5 out of 5 by Markm Highly recommended.
Four points ticks all the boxes. Location, service, value etc.
Wonderful place to stay to see the sights of Sydney and the harbour.
May 27, 2013
Rated 5 out of 5 by Greenly Brilliant hotel
We loved our stay. Staff very helpful and cheerful
June 5, 2014
Rated 5 out of 5 by Lily Excellent as usual!
Have stayed on quite a few occiasions now and have no hesitation with coming back again. Service and accommodation is excellent!
April 29, 2013
Rated 1 out of 5 by GG69 Great location , service & facility could be better
The Twin bed room bed sizes were two small .
Breakfast service on seating arrangement and attendant service could be better.
June 24, 2013
Rated 5 out of 5 by Kewlmyte one of the best
Stayed in a couple of hotels for the Christmas holidays and I have to say it was one of the best in comfort and service.
December 28, 2012
Rated 5 out of 5 by Ben78 All around fantastic experience
Your attention to detail and meeting the customers requirements were exceptional.
May 4, 2014
Rated 5 out of 5 by Su06 This hotel has superb service .
The staff are very helpful and friendly particularly the concierge and reception staff in obliging to my requests.
May 19, 2013
Rated 5 out of 5 by Kiff Great hotel , great location
Everything was perfect
Only 1 problem the room service ends at 1am other than that this hotel is perfect
April 22, 2013