Four Points by Sheraton

Four Points by Sheraton Sydney, Darling Harbour

  • 161 Sussex Street
  • Sydney,
  • New South Wales
  • 2000
  • Australia
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Rated 4.1 out of 5 by 1093 reviewers.
Rated 4 out of 5 by four points darling harbour very good location and good breakfast spread. excellent service from staff. July 26, 2014
Rated 3 out of 5 by Poor start to a short stay Arrived late at night to find that my booked king-bed room was not available and was offered an "upgrade" to a harbour view twin single. The upgrade was no way of any worth given I was there for one night and would see it for most of that time - a king-bed was what I needed. This came after waiting 15 minutes for check-in as only one person was on desk and no one else came out to assist. Room was ok but looked worn and someone elses luggage was in it (then removed) so I assume someone else then inherited a problem. A gentleman before me in the queue obviously had a similar experience. I stay here regularly but will reconsider if this repeats. July 4, 2013
Rated 5 out of 5 by Room Comfort and SPG The Hotel staff are all excellent every time we stay. I like the proximity to Darling Harbour and the breakfast is great. The view from our room of Sydney harbour was awesome. February 18, 2013
Rated 5 out of 5 by Very friendly staff We had a very pleasant stay at this Hotel. The staff were very friendly and experienced in their work. A mix-up with our reservation was resolved to our satisfaction. May 22, 2013
Rated 5 out of 5 by Nice hotel for visiting Sydney The hotel is nice, with an excellent breakfast and helpful staff. Veery well located for most of Sydneys attractions and a ferry terminal a couple of blocks away. April 24, 2013
Rated 5 out of 5 by great hotel and staff Every time we stay at this hotel they exceed our expectations,rooms are excellent,clean and views are terrific1st class food and excellent staff.Well be back. February 18, 2013
Rated 2 out of 5 by Breakfast very ordinary Breakfast was stone cold. Seating very cramped. I was disappointed. One of your waitresses was rude to another guest. Will not stay at your hotel again... November 19, 2011
Rated 3 out of 5 by Breakfast Buffet Still Lack of Choices Second time to stay in this hotel after 3 years back. The breakfast buffet selection still have very limited choice and the taste is under expectation. September 6, 2012
Rated 5 out of 5 by Exceptional Service When I travel to Sydney I always stay here. Convenient to Darling Harbor and the Circular Quay. The staff is attentive to your needs. May 12, 2013
Rated 5 out of 5 by Bad Night Sleep There were workman outside that kept me wake all night. I have early meetings in Brisbane the next day as I work for Caltex and I was exhausted also the heating was not working I have to get a fan heater and extra Blanket. I made me upset as I want to stay there with a friend on 31 October and 1 November as I have recommended it to her for all of her business needs and I am unsure weather to do this now. July 17, 2014
Rated 5 out of 5 by Highly recommended. Four points ticks all the boxes. Location, service, value etc. Wonderful place to stay to see the sights of Sydney and the harbour. May 27, 2013
Rated 5 out of 5 by Excellent as usual! Have stayed on quite a few occiasions now and have no hesitation with coming back again. Service and accommodation is excellent! April 29, 2013
Rated 4 out of 5 by Great Location and features Central to everything, comfort and facilities July 26, 2014
Rated 1 out of 5 by Great location , service & facility could be better The Twin bed room bed sizes were two small . Breakfast service on seating arrangement and attendant service could be better. June 24, 2013
Rated 5 out of 5 by one of the best Stayed in a couple of hotels for the Christmas holidays and I have to say it was one of the best in comfort and service. December 28, 2012
Rated 5 out of 5 by This hotel has superb service . The staff are very helpful and friendly particularly the concierge and reception staff in obliging to my requests. May 19, 2013
Rated 5 out of 5 by Great hotel , great location Everything was perfect Only 1 problem the room service ends at 1am other than that this hotel is perfect April 22, 2013
Rated 2 out of 5 by Good location The room, view & location is excellent, but the air-conditioning could not be adjusted & sat on 20 degrees day & night. There are no additional blankets, so the nights sleep was very cold. July 24, 2014
Rated 5 out of 5 by This hotel has good offer for value I was surprised for the upgrade to sea view which was magnificent when viewing from the bed. November 18, 2013
Rated 5 out of 5 by Consistent, friendly and excellent value Four Points, Darling Harbour is my favourite hotel in Sydney, consistently out-shining other more expensive properties through its friendly, efficient staff, wonderful location and harbour views, and great value for money. SPG status has always been recognised with a room upgrade and I have never had to ask for it. Check-in was warm and welcoming and I was in my room only a few minutes after walking into the hotel. The upgrade to a harbour-view room was most welcome as I never tire of the wonderful outlook, day or night. This hotel operates at a consistently high level of friendliness and efficiency and it is always a pleasure to stay here. January 20, 2013
Rated 5 out of 5 by All Staff most helpful We were upgraded upon arrival. All staff extremely helpful with any request. Will stay here again. April 9, 2013
Rated 5 out of 5 by This hotel is above expectations Really enjoyed the friendliness and quality of hotel. Location and facilities are excellent. February 25, 2013
Rated 5 out of 5 by Great Location Great spot to spend a night, and I was treated very well by the staff November 17, 2013
Rated 2 out of 5 by Never again Musty, old and small rooms, dirty, awful breakfast, nice and friendly staff March 30, 2013
Rated 5 out of 5 by Position perfect! Great Position, great staff, awesome room and view. Loved it!! April 22, 2013
Rated 5 out of 5 by Great holiday break Love the location Staff were very helpful Definitely go back April 29, 2013
Rated 4 out of 5 by Good location with reasonable price package Everything is near hotel, walking distance to go central cbd,opera house and china town. Checked in was friendly and kindly explained to me all what i need to know about hotel facilities.Breakfast was fantastic food and good presentation but dinner seafood buffet was terrible, no flavoured,no seasoning on the hot food meat, not fresh prawns. In the room, I realised that very thin walls I could hear other room person plushing bathroom and water sounds. Overall, I think this hotel is good value compared to other hotels in the Sydney area, major reason can be good location and i will stay here again if I got good package deal in the future. May 27, 2013
Rated 5 out of 5 by Great Experience at Hotel We spent two nights at the hotel and couldn't have been happier with the experience. We arrived very early in the morning and the concierge arranged for parking, luggage to be stored and sent up to our rooms while we went off on a day tour. Really well organized. We arrived back at the hotel after 5 pm and had a super speedy check-in. Our rooms were very clean with a good selection of toiletries. We had the breakfast buffet and were pleased with the quality and selection. We also ate and spent a night at the Dundee Arms, the drinks were good and well worth the price. I would definitely recommend this hotel, service, location couldn't be better . January 5, 2013
Rated 5 out of 5 by Phil Holmes Great hotel for the business traveller November 28, 2013
Rated 2 out of 5 by as a return guest no recognition NIL. nothing god to say so I will say nothing. January 28, 2013
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