Rated 5 out of 5 by jamesandsusanne Super staff, great location
This is one of the hotels I stay at often, and for good reason. It is conveniently located to a number of government offices and business, and it is also very close to a number of excellent museums and art galleries. The staff are always friendly and the room are clean and comfortable. A special recognition for front desk staff member Stephanie, who has always demonstrated exceptional client service! And, for those debating about staying on either the Ottawa or Gatineau side of the river, the Four Points in Gatineau is a superb choice, being considerably less expensive than similar hotels on the Ottawa side.
November 27, 2011
Rated 5 out of 5 by jamesandsusanne A superior hotel in every respect
I often have to travel to work; I don't like it but it is a necessity. The traveling is made a lot easier, however, when I stat at the Four Points by Sheraton in Gatineau. This is a top-class hotel. The staff are the absolute best - professional, friendly, helpful. They go out of their way to serve you and to make sure your stay there is perfect. The rooms are nicely updated, the hotel is very clean, and the location is convenient. It is right across the road form the museum of civilization, an easy walk to the market area in Ottawa, and close to a number of Canadian government office buildings. And, if this all wasn't enough, the price of rooms at this hotel are significantly lower than similar rooms on the Ottawa side of the river. What else could anyone ask for. Nothing, in my opinion. Sheraton - you've got it absolutely right at this hotel. Well done!!
November 11, 2011
Rated 5 out of 5 by Phil2015 Great Hotel - Great Location
Overall, very satisfied. Would recommended for both personal and business travel.
January 5, 2015
Rated 4 out of 5 by Florida246 great staff
good location and great staff
January 5, 2015
Rated 5 out of 5 by hzhou63 Best location
We (parents and two teenagers) stayed in this hotel last week. It is such a good experience. we walked from hotel to downtown (15mins) and back , and had a lot of fun walking there. Hotel has good staffs, and responded our request quickly. Beds were very confortable, room was very clean.
July 11, 2012
Rated 5 out of 5 by SPGtraveller excellent place to stay
This is not the first time I have stayed here. I used SPG points on Christmas Eve and as always was more than satisfied with the room and hotel. The staff were helpful and courteous and we headed home on Christmas Day
December 29, 2011
Rated 4 out of 5 by DubiousinDubai An excellent stay
I agree with other reviewers that the hotel provides great value, given its price and location. There is extensive public transport just outside the hotel as well as taxis usually sitting outside. I found all staff in the hotel and restuarant very helpful such as directing me ot nearby restuarants and friendly, speaking very good English so I did not have to use my very poor French . My personal needs are always safety, cleanliness and convenience which this place provided me. I believe this was my fourth stay there. However, I think the buffet breakfast was way over priced at $18.00. It was a good buffet but not worth anywhere near that amount.
May 12, 2012
Rated 1 out of 5 by jl888 terrrible front desk service
Asked Rebecca at front desk for a late checkout. She said no, went to my friend who was also staying at hotel if he was able to get a late checkout, he said yes. Returned to front desk and asked for a late checkout again mentioning my friend was able to get a late checkout. Rebecca then granted me a late checkout. Unacceptable!!!
December 21, 2014