Rated 3 out of 5 by USKevin Room Temperature
I would have liked more control over room temperature. Unable to lower room temp for sleeping at this time (Nov.) of year. Couldn't open windows. Was given a fan to help me sleep.
November 12, 2014
Rated 4 out of 5 by Woodp3ck3r A quiet and convenient location
Room was spacious and a had good view. Staff was great!
October 28, 2014
Rated 4 out of 5 by Princess105 Nice hotel
Room was clean but one pillow smelled of cigarette.
October 14, 2014
Rated 3 out of 5 by Ryan75 Director of Sales Canada
I was very disappointed when I checked in and the room I was given only had a pull out bed.
The bed was terrible and my back is still killing me. The room was located next to the elevator and I layed awake hearing it open and close.
October 9, 2014
Rated 3 out of 5 by JohnDoe2014 Sofa beds are not comfortable
For the price I paid I expected a comfortable bed. I am a returning customer and the first time I booked a king sized bed which was really good. This time I chose a double sofa bed but I ended up folding it back into a sofa and sleeping on it as that was more comfortable. Otherwise no issues.
October 1, 2014
Rated 4 out of 5 by Chillyjilly NIce Hotel
This hotel for the price was good value.
Quality of sleep was my issue, nothing to to with the hotel. I never sleep in strange beds
September 24, 2014
Rated 4 out of 5 by MK100 Spacious Room
My room was quite spacious and comfortable.
September 12, 2014
Rated 5 out of 5 by Sandypants Consistantly High Standards Delivered
I spent a month at the Gatineau Shereton. In one word - Quality. This quality was delivered every day in one way or another. Great rewards for "green initiatives" as well. Very clean and tidy accommodations and all hotel areas. My favorite amenity was the Salt Water Pool. Recommend this hotel for any length of stay. Thank you.
August 27, 2014
Rated 4 out of 5 by Tersus Ardoise
We enjoyed a delicious tapas dinner at Ardoise, our first night. Our waitress Patricia was very efficient, but more importantly she was friendly, courteous & great with our grandchildren.
August 25, 2014
Rated 4 out of 5 by thex2014 Great location
Even though it is in Gatineau, it is really close to downtown Ottawa which is great for walking and running.
August 22, 2014
Rated 5 out of 5 by vacationguy An very enjoyable stay at this hotel
The room was clean, comfortable & very quiet. The staff at the front desk were friendly & courteous. The Wi-Fi signal in our room was strong & the TV worked well as expected. Overall, an enjoyable stay.
August 18, 2014
Rated 4 out of 5 by TAM1234 Friendly family hotel
quiet, clean and spacious room, comfy bed, friendly staffs
August 18, 2014
Rated 3 out of 5 by zita1974 item left behind 'lost' by hotel
i left a big box of toiletry behind in the bathroom but hotel staff claims they didnt' find it. very disappointing so not recommending this place.
August 17, 2014
Rated 4 out of 5 by Mugs57 convenient location for fireworks
This hotel is in a convenient location when visiting Ottawa without the high price of downtown Ottawa hotels. Most tourist attractions are within walking distance and the location is excellent for viewing the international fireworks competition on Saturdays in August.
August 14, 2014
Rated 3 out of 5 by Kelandrob Food
Did not find any restaurants nearby and could not reach any outside restaurants for delivery. Ordered room service and no-one ate as everything we ordered did not taste right. Other than the food the room was average but we loved the bed and pillows had a great sleep.
August 13, 2014
Rated 5 out of 5 by Mista Very friendly, family oriented
Great location, would use conference rooms and banquet facillities.
we enjoyed our stay, very clean.
August 13, 2014
Rated 4 out of 5 by blanche47 This hotel is well situated for tourists
The only criticism that I have is there was a constant noise as if there was banging from a door not closed but on checking the hallway, we could not find where the noise originated from or what was producing this except late at night it stopped!
August 11, 2014
Rated 5 out of 5 by Lester24 Great location!
We loved staying at this hotel. The location is directly across the street from the Museum of Civilization & a 20 min walk to the Market. Comfortable clean rooms! We enjoyed our stay!
August 5, 2014
Rated 3 out of 5 by Denny17 Small facilities
rooms, restaurant and bar were all very cramped. Breakfast buffet was disappointing. Staff was friendly and responsive.
August 2, 2014
Rated 5 out of 5 by Kolotordoc1 Great hotel to stay
All the services I expected to have, I got them and more, excellent staff , well located
July 30, 2014
Rated 4 out of 5 by GetawayGuy1 At least the price was right
Was given wheel chair room with a shower curtain that was too short, lots of water on floor. The puddle area was also the only place for mirror and a hairdryer use. Changed rooms. This was corrected and we were given a new room. Nice staff, tried ice cream for a late night snack and it was full of ice chunks. Overall a clean friendly place to stay, just a few hiccups.
July 29, 2014
Rated 5 out of 5 by Lammer6 Bike weekend in Ottawa
Best hotel in Gatineau/Ottawa hotel for bike getaway.
Facilities offered to store velo at the Hotel.
Walking distance (20 min) from By market
July 29, 2014
Rated 5 out of 5 by AdiP Excellent Experience
A minute drive away from downtown Ottawa.
July 24, 2014
Rated 4 out of 5 by Jacinthe32 Great stay!
The hotel was great. The room was clean, spacious, and the bed was very comfortable. We found it to be very quiet as well. We had breakfast in the restaurant and were very satisfied.
July 18, 2014
Rated 5 out of 5 by NB2012 Great Hotel and Price
Great Hotel if visiting Ottawa for Business. (Would only recommend that staff be more informed on what is happening in Ottawa, such as activities, concerts, etc. and where to rent bikes).
July 15, 2014
Rated 5 out of 5 by Carg6940 Back again
It has been my third visit at this hotel, and i have always wanted to come back.
July 15, 2014
Rated 5 out of 5 by Rambler98 Best Four Points stay yet
I've stayed in at least a half dozen Four Points without disappointment but I must say this was my best stay yet. I was in this hotel for 6 nights and the service was consistently top notch. The staff right from the front desk to the restaurant, to maintenance people were top notch. The wait staff in the restaurant were very helpful and attentive. What really impressed me though was the maintenance people I bumped into in the hall or elevator, when they are putting guests first you know there is a level of customer service that goes through the whole staff.
July 14, 2014
Rated 2 out of 5 by Deidreamer Lousy Service
I am very disappointed with the service in the restaurant. Extremely slow especially during a group dinner (tables were reserved). The restaurent did not have enough menus. Half of the group were finished the meals when the other half was waiting for their food.
Children were allowed to run throughout the hotel - made it very difficult to enjoy the room.
Insufficient parking spaces for hotel guests.
July 13, 2014
Rated 3 out of 5 by Trixie24 This hotel had easy access to Ottawa and at the same time was close to my family.
I only slept at the hotel and that sleep was interrupted by that fact that every sound on the floor sounded like it was right by my head. This was exacerbated by the fact that my back was in spasm and I didn't sleep as well as I might have. Because of this I found the bed too soft and too high. (I am a very small person).
July 12, 2014
Rated 4 out of 5 by JuniorSon Canada Day Adventure
Good experience, with a fairly good location with just a short walk across the Alexandria Bridge to the National Gallery and Byward market.
July 9, 2014