Rated 3 out of 5 by James7575 parking and breakfast needs review
Parking for guests costs the same as the general public. On weekends, the area is a graveyard, yet you still charge guests for parking.
Why don't you add the price of breakfast into the room charge? It's just a buffet.
May 13, 2013
Rated 5 out of 5 by Mart Belle expérience
Le personnel de l'hôtel a été très courtois. J'ai eu un petit problème "technique" avec ma chambre et le personnel à l'accueil a réglé le tout avec professionnalisme à un point tel que mon problème technique est devenu "une chance". Wow. Et que dire de Patricia au restaurant. Toujours de bonne humeur et cordiale. Bref, j'ai hâte d'y retourner.
May 7, 2013
Rated 5 out of 5 by jamesandsusanne Super staff, great location
This is one of the hotels I stay at often, and for good reason. It is conveniently located to a number of government offices and business, and it is also very close to a number of excellent museums and art galleries. The staff are always friendly and the room are clean and comfortable. A special recognition for front desk staff member Stephanie, who has always demonstrated exceptional client service! And, for those debating about staying on either the Ottawa or Gatineau side of the river, the Four Points in Gatineau is a superb choice, being considerably less expensive than similar hotels on the Ottawa side.
November 27, 2011
Rated 4 out of 5 by Cybermagallanes Well located... Best option if price is right
The front desk personal was kind, the room was ok although the TV wasn't working. Cleanliness was good.
May 6, 2013
Rated 5 out of 5 by Apatil1213 This hotel has great features, but scope for improvement
Everything was absolutely good, cleanliness, Internet, mattress. But really missed a refrigerator and microwave. The TV channels were very very limited. I have a 3 year old and just one channel for kids. Nothing good for adults either. They need to give more options.
April 13, 2013
Rated 5 out of 5 by jamesandsusanne A superior hotel in every respect
I often have to travel to work; I don't like it but it is a necessity. The traveling is made a lot easier, however, when I stat at the Four Points by Sheraton in Gatineau. This is a top-class hotel. The staff are the absolute best - professional, friendly, helpful. They go out of their way to serve you and to make sure your stay there is perfect. The rooms are nicely updated, the hotel is very clean, and the location is convenient. It is right across the road form the museum of civilization, an easy walk to the market area in Ottawa, and close to a number of Canadian government office buildings. And, if this all wasn't enough, the price of rooms at this hotel are significantly lower than similar rooms on the Ottawa side of the river. What else could anyone ask for. Nothing, in my opinion. Sheraton - you've got it absolutely right at this hotel. Well done!!
November 11, 2011
Rated 4 out of 5 by Sauve13 Café
Je trouve dommage qu'il n'y ait de café le matin à l'entrée de l'hôtel lors des fins de semaine. La semaine vous offrez le café. Cheap.
April 30, 2013
Rated 5 out of 5 by hzhou63 Best location
We (parents and two teenagers) stayed in this hotel last week. It is such a good experience. we walked from hotel to downtown (15mins) and back , and had a lot of fun walking there. Hotel has good staffs, and responded our request quickly. Beds were very confortable, room was very clean.
July 11, 2012