Rated 5 out of 5 by Joanne23 Excellent
My recent stay at your hotel was definitely among one of the very best visits I've had anywhere.
The accommodations are beautiful, the beds are amazingly comfortable and super clean.
The main reason that I'm writing today, however, is not for your wonderful facilities but for your incredibly helpful and caring staff.
My 2 teenage boys and I as well as my parents were staying overnight for a funeral.
Your amazing staff went above and beyond to help out with our little dog. I could not begin to tell you how incredible those wonderful women at the front desk are. They are truly professional and compassionate people. As well as so many others who just offered a welcome hello.
This meant so much to all of us.
We were not able to truly enjoy our stay at your hotel. We literally only slept there and showered and changed. We would have loved to enjoy a more leisurely time. My boys had their bathing suits but there was no time unfortunately. We were also looking forward to enjoying the breakfast that we were told is amazing.
Needless to say, our next visit to the Niagara region will include staying over at this fine establishment.
Thank you all so very much on behalf of my boys, myself and Charlie, our little dog.
February 25, 2014
Rated 4 out of 5 by Janey50 Well situated by Brock University
Very reasonable rate with great facilities and 2 minutes by car to Brock U for anyone visiting the university. Great stay. Highly recommend!
February 12, 2014
Rated 1 out of 5 Double check your credit card statement or they'll overcharge you.
Room was comfortable but when I checked my credit card statement 2 weeks later...they had overcharged me...and this after I got double confirmation at checkout that everything was fine after the manager examined the room...Totally dishonest, disrespectful and hypocritical how they look you in the face and straight out lie.
December 26, 2012
Rated 5 out of 5 by Nonno Great Niagara Location
Outstanding service and comfort. Have stayed here a number of times driving from Detroit to Buffalo. Near Shaw Festival and the Falls. Restaurant is excellent. Will always stay here when in the area.
May 25, 2012
Rated 4 out of 5 by Judester11 Exercise room was great
Recently stayed here for business, and I have got in the habit of doing a little exercise daily as I travel so much. The exercise room equipment was modern, in working order, there was even mats and balance ball for additional floor routines. This is the first time I stayed at a hotel where the equipment all worked, was clean, and lots of variety! Staff were very friendly! I'd definitely stay again.
January 24, 2014
Rated 5 out of 5 by Nancy29 As Always - AWESOME
Our hockey team utilizes this hotel on a fairly frequent basis. We cannot praise them enough for their kindness, courtesy, etc. The rooms are always clean, as is the entire hotel. They treat our children with respect also, and I like to say our children reciprocate this also. You couldn't ask for a better place to stay whether you are on business, pleasure, etc. The Restaurant is reasonably priced, clean and great friendly service too :)
November 30, 2011
Rated 5 out of 5 by Ridley74 Excellent Choice for the area.
I find this to be the best hotel in the area. We come to St. Catharines a lot, and the Four Points has never disappointed. The hotel is very clean and well-maintained. Staff, from front desk to restaurant to maintenance folks, are very courteous and friendly. This is an exceptional Four Points, in our opinion.
January 10, 2012
Rated 5 out of 5 by Paulandfamily Staff was amazing
We chose this hotel because it was equidistant from Niagara on the Lake and Niagara Falls. It wasn't as fancy as the hotels on the Falls and we did have to drive to get there, but the distance was perfect for getting away from everything and for having a place to unwind. But most importantly, everyone on the staff was incredibly friendly and helpful about everything from food to fun to how to get to Toronto.
The suites were perfect for a family of four and although we never had a chance to dine in, the food always smelled good.
The pool was small but perfectly sized for two young kids and the hot tub was a very pleasant surprise.
And having a Tim Horton's across the street is a bonus!
August 15, 2013