Rated 4.4 out of 5 by 119
Rated 4 out of 5 by LouRu Restaurant Staff is Excellent
I ate in your restaurant on Tuesday evening. I had a wonderful server named Samantha. She was knowledgeable about the menu and made excellent recommendations. I would come back and eat in the restaurant because of her service and knowledge. Samantha should be praised for her customer service.
December 12, 2013
Rated 5 out of 5 by Pappy5150 Awesome...as always
What can I say?, I stay here whenever I can!
Front desk and rest. staff are absolutely the Best!
December 11, 2013
Rated 5 out of 5 by SalJak Very Clean & Super Friendly Service
Our stay here was very enjoyable! the room was beautiful and clean, as was the whole hotel. The Staff was super friendly. Breakfast was excellent along with great service. We would stay here again in a heart beat.
December 9, 2013
Rated 5 out of 5 by silleb Great Stay….Thanks!
I just wanted to say that all of your staff was exceptional and the group that was in from my company were treated very well. A special thanks to Jill on the front desk for helping with directions to restaurants and recommendations in the area. She definitely went the extra distance and made our stay so much more enjoyable. Thanks Jill! We'll use your facility again in the future. Great job!
December 6, 2013
Rated 4 out of 5 by Jade80 Excellent Hotel and Staff
All the rooms are spacious suites! The hotel is close to Niagara Falls and all the attractions yet far enough from the nightlife noise. Will be coming back soon!!!!
November 20, 2013
Rated 5 out of 5 by RRF1963 Great
Would defiantly stay again and recommend to others.
November 19, 2013
Rated 1 out of 5 Double check your credit card statement or they'll overcharge you.
Room was comfortable but when I checked my credit card statement 2 weeks later...they had overcharged me...and this after I got double confirmation at checkout that everything was fine after the manager examined the room...Totally dishonest, disrespectful and hypocritical how they look you in the face and straight out lie.
December 26, 2012
Rated 5 out of 5 by DocKW Family Feeling; Family Friendly
This hotel continues to impress me. Every staff yet again exceeds my expectations. All the personnel make you feel like a special family member, and the hotel suites are perfect for family getaways.
November 12, 2013