Rated 4,4 out of 5 by 129
Rated 5 out of 5 by Jackie2777 Good Night at the hotel.
We stayed on the way to Florida and the staff were excellent and friendly. Service was good. We are cyclists and they suggested we store our bicycles overnight in the hotel storage room to protect them, since it was February. Very considerate idea which we would not have thought of. We stayed again on the way back again. . Excellent staff, great rooms.
1 de abril de 2014
Rated 5 out of 5 by MediaVoice Best Stay near Toronto ever !!!
Absolutely flawless... well 99.9%
I was extremely surprised to have experienced 100% customer service every minute of my stay at 4 Points Sheraton in St. Catherines this past week. I had to really think what i would have changed and I could only think of two small items.... 1) WIFI signal was weak and pretty much non-existent in dining room and perhaps a 2nd note.. the elevators are a bit slow. But other than that .. WOW !! Everything else was terrific.. the nicest front desk clerks, immaculate rooms, great coffee, personal service with our shuttles. If I am in this area again. you will be my choice !!
I highly recommend 4 Points Sheraton in St. Catherines. Thank you for a wonderful experience.
8 de marzo de 2014
Rated 5 out of 5 by Joanne23 Excellent
My recent stay at your hotel was definitely among one of the very best visits I've had anywhere.
The accommodations are beautiful, the beds are amazingly comfortable and super clean.
The main reason that I'm writing today, however, is not for your wonderful facilities but for your incredibly helpful and caring staff.
My 2 teenage boys and I as well as my parents were staying overnight for a funeral.
Your amazing staff went above and beyond to help out with our little dog. I could not begin to tell you how incredible those wonderful women at the front desk are. They are truly professional and compassionate people. As well as so many others who just offered a welcome hello.
This meant so much to all of us.
We were not able to truly enjoy our stay at your hotel. We literally only slept there and showered and changed. We would have loved to enjoy a more leisurely time. My boys had their bathing suits but there was no time unfortunately. We were also looking forward to enjoying the breakfast that we were told is amazing.
Needless to say, our next visit to the Niagara region will include staying over at this fine establishment.
Thank you all so very much on behalf of my boys, myself and Charlie, our little dog.
25 de febrero de 2014
Rated 5 out of 5 by Charles22 Would come back
Was here for the silver sticks hockey tourney. Enjoyed the stay. Big rooms - all suites with completely separate living room. Clean. comfortable bed. Would come back
12 de enero de 2014
Rated 5 out of 5 by SusanRN Wonderful stay duiring cold winter days
We has a wonderful staff to help us during our cold winter stay- directions to the nearest mall, delicious breakfast every day in the restaurant with a friendly server. The room was perfect for our needs- even 2 TVs that we didn't need but would be helpful for a family. The living room with kitchenette was clean and restful. The beds and bath were also clean and perfect for us. Thank you for the lovely stay!
7 de enero de 2014
Rated 5 out of 5 by Pappy5150 Awesome...as always
What can I say?, I stay here whenever I can!
Front desk and rest. staff are absolutely the Best!
11 de diciembre de 2013
Rated 5 out of 5 by SalJak Very Clean & Super Friendly Service
Our stay here was very enjoyable! the room was beautiful and clean, as was the whole hotel. The Staff was super friendly. Breakfast was excellent along with great service. We would stay here again in a heart beat.
9 de diciembre de 2013
Rated 5 out of 5 by silleb Great Stay….Thanks!
I just wanted to say that all of your staff was exceptional and the group that was in from my company were treated very well. A special thanks to Jill on the front desk for helping with directions to restaurants and recommendations in the area. She definitely went the extra distance and made our stay so much more enjoyable. Thanks Jill! We'll use your facility again in the future. Great job!
6 de diciembre de 2013