Four Points by Sheraton

Four Points by Sheraton St. Catharines Niagara Suites

  • 3530 Schmon Parkway
  • Торолд,
  • Онтарио
  • L2V 4Y6
  • Канада
  • Карта

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Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.2 out of 5 by 198 reviewers.
Rated 4 out of 5 by Honeymoon suite disappointing I have stayed at this hotel many times and have been 100% satisfied with exception of this last time. The honeymoon suite was available so we splurged a bit. A very nice sized room etc. however, the blinds don't keep the light out and the French doors to the bedroom are translucent thus letting the light through. Once the sun rose we could get no sleep. The TVs are out of date, and the fireplace seemed to be ornamental only. I will certainly stay at this hotel again but will never get this room. September 21, 2014
Rated 2 out of 5 by some good but some REALLY bad things The fish from the restaurant was excellent but when 30+ teenage boys won't eat the pizza on their plate you know there is a problem. I have eaten great pizza, good and bad pizza but yours was the absolute worst pizza I have ever eaten. I would rather not eat which I opted to do. The bed had me falling into a rut left by previous sleepers and the pullout was so thin it was worse. The staff was well trained and polite. Most I have paid in a long time (and we are in hotels regularly) and yet no breakfast. WOW! Oh yeah, if you advertise free bottled water in room it grammatically does not mean "a free bottled water" but hey, someone thinks it is worth advertising that you give a single bottle of water for a reservation of three. There are some definite issues. September 10, 2014
Rated 4 out of 5 by Hotel is good. This hotel is very good and the facilities are very good but the hotel rate is too high for the location and the hotel services. The breakfast is not so good. They need to improve the quality of the breakfast. September 12, 2014
Rated 5 out of 5 by Great place to stay Excellent service and very friendly staff, prime location for university parents, inhouse restaurant nice but a bit expensive, September 9, 2014
Rated 4 out of 5 by Amazing staff hotel needs updating I was very impressed with the staff at the front desk and the dining room at dinner. The room needs softer sheets, they were rather uncomfortable. The tvs need updating as well. However the size of the room was perfect and it was dog friendly! Huge bonus! I only had a bad experience with a woman named Jill at the front desk. She was rude and short with me. Luckily the rest of the staff made up for that and were great! The food in the dining room is yummy and decent priced for what you get. The servers are knowledgable of the area and gave us great insight for our travels the next day. Meegan and Michael are kind and helpful! August 26, 2014
Rated 3 out of 5 by Facilities beautiful but overpriced Beautiful rooms, besides the TV...hotel should be upgraded to LCD 42" TVs at the least... Also for what you pay per night, at least breakfast should be included...very expensive September 8, 2014
Rated 4 out of 5 by TV The TV reception was, at best, very poor and the whole system is frustrating. it was the only disappointment of the trip. September 7, 2014
Rated 4 out of 5 by The little details let me down I do like this all-suites hotel. The accommodation is spacious and the staff are excellent. However during our last stay a number of smaller details were not up to expectations from a Starwood property. For example: - huge stains on the carpet. - a bottle of water in the suite had been opened and drank from (front desk rectified immediately) - dirty glasses left in the sink with no soap, dish cloth or paper towels to wash them ourselves. - housekeeping staff banging around in the hall before 7:00 AM This is a very good hotel but they need to step up their game, August 25, 2014
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