Rated 5 out of 5 by ooozzz Much bettter than a number of years ago!
A huge improvement from many years ago. I think there should be another mirror in the suite. A good place would be on the wall opposite the entrance door. The staff (maids, dining room, front desk) were helpful -excellent. The food was exceptional too! Love the open air layout of the stairs, floors etc. Great sound-proof suites! Thanks for making our stay such a pleasant one!
October 26, 2014
Rated 4 out of 5 by brockgrad good value
close to Brock University and area attractions, lots of parking,pleasant staff
October 26, 2014
Rated 5 out of 5 by Bentley37 Great Fall Getaway!
We enjoyed 4 nights at this location. Dining was supurb and a lovely surprise. Very friendly staff and welcomed out Labrador Retriever with open arms! Will look forward to a return visit next year!
October 22, 2014
Rated 5 out of 5 by noo2ezz hotel has great rooms. the friendliest staff
this hotel has all the best features for any traveler.the front desk is as welcoming as any that I have encountered and very helpful with everything.Truly a well run , well maintained hotel with nice people.
October 20, 2014
Rated 5 out of 5 by egarcia0 Six months in this hotel
Not enough words to describe the professionalism and excellence at all levels of this organization for the care of the customers and to make a pleasure of their stay.
October 15, 2014
Rated 4 out of 5 by AngelBoyes Such a hidden gem!
I definitely recommend this hotel to others. I found the staff to be pleasant and friendly and knowledgeable about local attractions. The room was spacious, very clean and quiet. The hotel is located a little out of the way, but still only minutes drive to area attractions. We ordered breakfast room service - the food arrived hot and delicious, within half an hour. The only downside to the hotel would be the older TV's. We didn't watch much, but when we did, reception was sometimes fuzzy. Overall, I was very pleased with my choice, and I would stay here again.
October 6, 2014
Rated 5 out of 5 by Thommy Great stay!
The staff and accommodations at the Four Points Thorold are great! The staff are really pleasant as well they treat you like you are important!
October 10, 2014
Rated 4 out of 5 by bandsaw24 Honeymoon suite disappointing
I have stayed at this hotel many times and have been 100% satisfied with exception of this last time. The honeymoon suite was available so we splurged a bit. A very nice sized room etc. however, the blinds don't keep the light out and the French doors to the bedroom are translucent thus letting the light through. Once the sun rose we could get no sleep. The TVs are out of date, and the fireplace seemed to be ornamental only. I will certainly stay at this hotel again but will never get this room.
September 21, 2014