Four Points by Sheraton

Four Points by Sheraton New Orleans Airport

  • 6401 Veterans Memorial Boulevard
  • Metairie,
  • Louisiana
  • 70003
  • United States
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Rated 3.5 out of 5 by 48 reviewers.
Rated 4 out of 5 by Great service The hotel is older, but the staff provided excellent service. I would recommend this hotel, because of the level of service- simply amazing! August 19, 2014
Rated 4 out of 5 by GREAT LOCATION During my stay at the Four Seasons hotel, they provided excellent services and they have a great location, close to the airport, restaurants, shopping, movie theater and a multi service park. They provide free shuttle service to and from the air port and to any locations in a 3 mile radius. The rooms are spacious and comfortable. The staff are very friendly and helpful. The events coordinator. chief engineer, food service manager are just a few of the staff member that I encounter that work to make our family reunion stay and outing wonderful. They work tirelessly to accommodate all of our family needs. If you need to plan an event in the immediate area you will find out that the staff and accommodations will provide excellent services at a affordable price. August 4, 2014
Rated 1 out of 5 by WORST SERVICE!!!! I stayed here in 2013 and had a good experience. So much so that I decided to pass up the opportunity to get a special rate at another hotel. It was almost like I was at a completely different hotel this time around than when I stayed a year earlier. I couldn't wait to leave. The staff did NOT care and every time I expressed my dissatisfaction the staff showed absolutely no interest in resolving any of my issues which made me more upset. Then the housekeeper is another story too! I could go on and on and on. But I would rather share this with websites that will share the info with future guests. June 23, 2014
Rated 3 out of 5 by Convenient to airport The facility is tired and the food is awful. On the bright side, the staff was very friendly and it was clean. The only reason to stay here, however, is if you have to catch an early morning flight. August 6, 2014
Rated 4 out of 5 by Mrs. Ellen is amazing!! I've been coming to this hotel far along time. This hotel has come along way. The staff is nice and caring. I've always had some nice folks like Derrick he used to work the front desk. He always took care of me! It was sad he wasn't there for my visit. We had free breakfast and as always Mrs. Ellen and staff made sure my family was nice in full!! And if we needed something that wasn't on the buffet she made sure we got it if she had it...now that's exceptional service! The room was very clean. The maid changed our trash and stuff everyday we was there. Over all my daughter and family had a great time in the pool! I love this hotel, give it a try... August 22, 2013
Rated 5 out of 5 by Excellent Hotel near the Airport I needed to catch a very early flight. This was the perfect place to stay before my trip. Hotel is well maintained and very very clean. The Front Desk help recognized my SPG Gold Membership. I really like this. Makes me more loyal to the program. Thanks again SPG. September 18, 2013
Rated 4 out of 5 by Great room even better rate! I was informed about the current rennovation prior to my arrival, and was a bit fearful. Upon my arrival the staff allowed me to inspect the room which more than met my expectations. Even though rennovation is on-going, this did not negatively impact my stay. My room was very spacious and comfortable, but more importantly, Mr. Clean would have given it an AAAAA plus rating. The wonderful staff, Hali, Brandon, Ellen, Charlie, Duncan, being led by Charolett, made by short stay very enjoyable, and the free breakfast buffett was wonderful! January 4, 2013
Rated 5 out of 5 by Comfortable friendly helpful place to stay. The rooms are large and comfortable. The room we stayed in had a very comfortable king bed a couch and a large single chair with an otaman to prop tired legs up on. The staff where very friendly and when asked supplied directions and suggestions about the bast places to see and eat in New Orleans. If you go there try the Oceana resteraunt for reasonable prices and great food. Wifi and free computer use inside the hotel worked out great. With meeting rooms and other amenities I would recomend this hotel for business and vaction travel. March 12, 2012
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