Rated 3.5 out of 5 by 36
Rated 1 out of 5 by Sadiegirl WORST SERVICE!!!!
I stayed here in 2013 and had a good experience. So much so that I decided to pass up the opportunity to get a special rate at another hotel. It was almost like I was at a completely different hotel this time around than when I stayed a year earlier. I couldn't wait to leave. The staff did NOT care and every time I expressed my dissatisfaction the staff showed absolutely no interest in resolving any of my issues which made me more upset. Then the housekeeper is another story too! I could go on and on and on. But I would rather share this with websites that will share the info with future guests.
June 23, 2014
Rated 4 out of 5 by LJ2961 Great location
This facility has been updated and kept up to modern standards.
July 19, 2014
Rated 5 out of 5 by JTallen24 Nice
Nice, is near the airport
July 14, 2014
Rated 5 out of 5 by Nory Great Staff
Although the initial curb appeal of this hotel was lacking, the actual facility from the room to the pool area was nice. Hotel has a small but well equipped exercise room. The staff was very attentive and I experienced great service. It is close to many good restaurants in suburban Metairie and down the street from Lafreniere Park which has a beautiful walking/jogging trail. You are 5 minutes from Lakeside Mall and Whole Foods. Located off I-10 you can be in the French Quarter in just a few minutes
July 9, 2014
Rated 4 out of 5 by williamb1 Misleading
My stay was okay. I paid for above average and assumed I would get it. My main problem was the floors were very dirty and I couldn't walk comfortably without shoes. The staff was wonderful when the heater/airconditioner cover fell off.
July 10, 2014
Rated 4 out of 5 by Humez21 Hotel was in a great location and conveint
Had no issues with the hotel, it was what I expected and the location was perfect to get on and off of the freeway.
July 9, 2014
Rated 4 out of 5 by Dwayne41 Very covenient
The Four Points Sheraton was nice. I would highly recommend one staying there if you are unable to get a hotel in the city of New Orleans. Staff was attentive and amenities were readily available, and convenient. Especially enjoyed the restaurant inside the hotel for dinner and breakfast.
July 8, 2014
Rated 4 out of 5 by Dreka612 Mrs. Ellen is amazing!!
I've been coming to this hotel far along time. This hotel has come along way. The staff is nice and caring. I've always had some nice folks like Derrick he used to work the front desk. He always took care of me! It was sad he wasn't there for my visit. We had free breakfast and as always Mrs. Ellen and staff made sure my family was nice in full!! And if we needed something that wasn't on the buffet she made sure we got it if she had it...now that's exceptional service! The room was very clean. The maid changed our trash and stuff everyday we was there. Over all my daughter and family had a great time in the pool! I love this hotel, give it a try...
August 22, 2013