Rated 4 out of 5 by 6322Dave Highs and lows
Absolutely spotless room. Very clean in all areas. Very comfortable bed! The staff, for the most part, was very friendly, but I had HD channel problems on the room tv, called the front desk. Megan said I'll have someone right up to look at it. No one ever showed. But all in all, a short, but great stay. I would stay again.
June 25, 2014
Rated 4 out of 5 by Movin Awesome location
Everything was awesome. Friendly staff, room cleanliness and location
June 30, 2014
Rated 1 out of 5 by latina WORST STAY EVER
CHECKED IN WITH 4 BAGS AND A BABY AND GOT NO HELP FROM THE HOTEL TO MY ROOM. AFTER A CERTAIN TIME AT NIGHT THE STAFF ARE JUST LAZY. THEY DONT ANSWER THE PHONE AND WHEN THEY DID I ASKED FOR SOME BOTTLE WATER AND WAS TOLD THE HOTEL DID NOT HAVE ANY. CAN YOU BELIEVE THAT. AFTER TELLING THEM I COULD NOT GO TO A VENDING MACHINE CAUSE THE BABY WAS SLEEPING THEY FINALLY BROUGHT THE WATER TO MY ROOM AND THEN CHARGED ME FOR IT.
November 21, 2011
Rated 4 out of 5 by jimbosailor Hotel Rating
The staff was very courteous and professional; we only ate in the restaurant once but what we had was excellent. In our room, the A/C unit was louder than we would have liked; had to turn it off to get good sleep.
June 17, 2014
Rated 5 out of 5 by TheTraveler14 Father's Day Weekend
Excellent service and resources.
June 18, 2014
Rated 5 out of 5 by FrequentFlyerGuy Super Friendly Staff
Everyone was super friendly; it was almost scary everyone could be so nice and cheerful. I wish all hotel staffs could be this consistently nice. The breakfast buffet was very tasty as well.
June 8, 2014
Rated 5 out of 5 by Kathie66 Bishop Wife
The staff went out of their way to help our church ( Anglican Catholic Church) they where just wonderful. See you again soon :)
May 31, 2014
Rated 3 out of 5 by karen53 sink problems
it took 3 days for the sink plug to work. it was either stuck open or closed. need it to be closed to rinse out my contact lense in flowind water so it was a full sink of dirty water for 3 days. nice to have laundry facilities, would prefer to buy increments of drying time - not a $2 flat rate. good to have comp water on those hot days.
quick drive to jazz fest, have already prebooked nights for 2 nd weekend jazz fest.
April 29, 2014
Rated 5 out of 5 by Darroid Great Location
Came in town for a Graduation and stayed here. Nice location away from downtown New Orleans. Love the rooms. Comfortable beds.Great spot for quiet and relaxation. Loved the breakfast buffet. This has become my favorite hotel when I travel to New Orleans.
May 19, 2014
Rated 5 out of 5 by KayP A/C
We ahd our AC go out three times in our room. It was fixed quickly. The forth time it went out, we just let it go. It kicked on several times so it really wasnt uncomfortable.
May 19, 2014
Rated 1 out of 5 by Manju Please stay elsewhere...
Poor customer service!!! My organization was over charged, tremendously. Somehow, their paperwork wasn't adding up on the financial side so they decided to charge my organization's account in access of almost $5000. Called manager (Ste) no return, called controller (Quanta) no answer or return call, left message with Regional manager (Brent) twice, again no return call. Ive faxed the proper documents several times and nothing has been credited. Stay elsewhere, please.
December 14, 2011
Rated 3 out of 5 by 504girl Friendly Staff
Entrance to hotel needs more light. Best Beer promo was a joke. Room key deactivated before I checked out. Housekeeper did not speak or understand English. Hotel clean & staff nice. Second stay at this location. Overall stay good.
May 4, 2014
Rated 3 out of 5 by Melanie328 Average at best
Bath cleanliness not good.
May 5, 2014