Rated 5 out of 5 by AK2726 Value for money
We stayed at Four Points by Sheraton Taipei for a total of 3 nights and this is the second time we stayed in this hotel
Elite SPG membership recognition in this property is good – room being upgraded, SPG member floor and also the standard choice of extra bonus – bonus points, complimentary internet access or beverage to choose from.
Room size was ok and the room amenities are good. Staffs are friendly, helpful, and polite and speak and understand English quite well. Breakfast is semi buffet style – you get to choose to order a main dish and they are also a mini buffet spread. Food selection was decent and good for the price they charged.
There is a convenience store located opposite the hotel and the hotel does provide complimentary taxi service to the nearest MRT. Though the hotel is located next to a highway, you will be surprised that the sound proofing is pretty good as there is no noise disruption.
Though the hotel location is quite far from the city center, overall, it is a pleasant stay for us at Four Points Taipei. This hotel will be our first in the list if we do travel back to Taipei in future.
April 4, 2014
Rated 3 out of 5 by jll888 Far From Taipei City
The hotel is located far away from the Taipei City and no nearby subway station. It is not recommended to those who have no transport and rely on public transportation.
September 6, 2012
Rated 5 out of 5 by Derek Home Away From Home
I have stayed at this hotel for at least 30 times during 2012. I’ve had wonderful stays despite the fact that I found the hotel's parking to be a constant problem during the weekends. It’s a great hotel after all. They’ve always setup my room with my preference. The staffs are always friendly. Air conditioning seems to be a real problem at this hotel during my stays. Its either too cold or to warm, also its very humid inside the hotel rooms. And wireless connections are always bad on both ends of the hotel. Front desk staffs are superb! Upgrades only happened once during all my stays at this hotel and that it’s kind of pathetic for a hotel that I stay at at least 30 times per year.
September 28, 2012
Rated 3 out of 5 by FLYINGFOOS Great service with a bit disappointment
It's the second time I visited this hotel. I found the service provided by the front desk was great and helpful. And I would suggest few things which can be done in a better way in order to make this hotel greater.
1. The comforter on my bed wasn't really comfortable. The reason was because I am a 184 cm tall man, and I found those rope which ties the cover sheet to the comforter was actually tying my foot... I was there all night trying to figure out where I could place my foot.
2. I was being awoke by housekeeping at 1030 am while I was going to check out at noon. (Housekeeping should know which room is going to check out on that day so they can clean the room up later after they checked out.) It wasn't pleasant while I was trying to enjoy a morning sleep.
3. The TV remote was so hard to use. Slow response was really annoying. The hotel should have a better TV.
But with all the things above, I still recommend this hotel to SPG members because after all, service is top priority I will depend on.
January 16, 2014
Rated 4 out of 5 by AK2726 Nice hotel and value for money
We stayed at Four Points Taipei for a total of 3 nights. Elite SPG membership recognition in this property is good – room being upgraded, SPG member floor and also the standard choice of extra bonus – bonus points, complimentary internet access or beverage to choose from.
Room size was ok and the room amenities are good. Staffs are friendly, speaks and understand English and helpful. Breakfast package offered in the room package are semi buffet style – you get to choose to order a main dish and they are also a mini buffet spread. Food selection was good.
We also dine in Red for their dinner buffet. At NT$500 per person, you get to choose to order a wide variety of dishes – truly value for money. The food quality is good and the staff is attentive and friendly.
We also enjoy the dining experience at the Bar located at the lobby area. The menu offers a quite large variety of food – both Western and Oriental.
The gym and sauna room is located at 4th floor and the hotel does provide complimentary taxi services to the nearest MRT station at selected time period.
Though the hotel location is quite far from the city center, overall, it is a pleasant stay for us at Four Points Taipei.
May 25, 2013
Rated 5 out of 5 by Travel23 Hotel Front Desk Staff Customer Service
I am pleased with the Customer Service provided by Front Desk Staff. They are very helpful to answer questions on where to go to see Taipei. Although the hotel is not in the main city area, hotel front desk staff is able to give directions of how to get to the nearest Subway Station. Taxi service during appointed time to the Subway Station is excellent. One staff by the name of Ms Linda is especially warm and courteous to guests.
December 8, 2013
Rated 4 out of 5 by lcpteck Comfortable and pleasant.
Had 2 short stays here and it was pleasant.
Airport bus #2068 from TPE directly stops opposite the hotel. Do make sure to show the bus driver your ticket so they know they have to make a stop there. With a small lobby, you'll notice the frontdesk reception as you step in the main doors. If you need directions or recommendations, just check with Frontdesk. For some reason the lobby music plays 80's tunes. No complains there as that is my favorite type of music. :) Not much seating area in the lobby though.
Had rooms 911 on first stay and 1102 on second. 911 was facing the front which is the main highway while 1102 was facing the low-rise housing behind. No problems with noise, bed was comfy and slept very well. Room was definitely big enough for a solo traveler like me. Bathroom was simple with bathtub, no standing shower. Only had breakfast once which was on the 2nd floor which had an ok variety. They have a gym which I had not tried using. Apparently it's open 24 hours, just check with the Frontdesk for more details. Internet was freely available in the room (not sure if it's an SPG elite benefit or free for all). Also received a small bag of Mineral bath amenities and some sweets for each of my stays. Again, not sure if it was due to SPG elite membership or otherwise. I did experience a minor mishap with laundry but was rectified accordingly.
The hotel does provide a free taxi service for hotel guests to the nearest MRT station (Jingan) one way. It is available daily only at 2 timings, 11am and 6pm. So if you're leaving to take the MRT, you can use that. Just check with FrontDesk or the Bellhop. Sometimes you may have to share the Taxi with other hotel guests which I have no complains since it was free. A short Taxi ride to Jingan station should cost around NT$100 on average.
A Family Mart convenience store is just right outside of this establishment. The only downside of this place would be the location as it's not within central Taipei, more towards the south at Zhonghe. However you'll have a pleasant and delightful stay with Taiwanese hospitality all around.
January 19, 2013
Rated 5 out of 5 by QingWest An excellent Business Hotel
The Four Points Zhonghe is a business-class hotel in Zhong He (Chung-Ho) district of Taipei City. It is about 20-40mins southwest of the main city centre by car depending on exactly where you are going and the traffic. The hotel is just off the exit ramp of the Elevated Highway 64. Surprisingly there is minimal noise and our sleep was not disturbed.
It appears that most people use this hotel for business. We used it as a base for our leisure travels out of Taipei city. The surrounding area is mostly low-rise residential and business, with some traditional breakfast cafes. There is a convenience store directly next to the hotel and another about a block away. We did not see any laundromats. The area is definitely not the typical tourist area but we enjoyed walking around and savoring the "authentic" atmosphere. Transport is usually by taxi as the nearest stations are quite far away. There are usually taxis waiting at the lobby and they all used the meter like any other cab we hailed on the road.
The lobby and cafe, as expected in a business hotel, are rather small. The rooms however are spacious and well maintained. So are the bathrooms. We had no issues with the air-conditioning. Furnishings are of a high standard though of an older style. Unfortunately they do not have connecting rooms so we booked multiple rooms. Our rooms looked over the elevated highway which is not as bad as it sounds. On clear days we were able to see Taipei 101. Some corner rooms have a view of the mountains. We were lucky to get an upgrade to one of the two suites available. This was very spacious, with a living room with large sofas with guest toilet, and a bedroom with a very large bathroom with separate shower and toilet stalls, and a full length bathtub.
We were given the option to use our Plat Amenity points for breakfast. We were also given sweets and biscuits in all our rooms. The gym is small but serviceable. We did not patronise the restaurants/cafe. We did not use the internet as we were using local SIM cards.
The staff are very pleasant and accomodating. We had no issues whatsoever. Despite the hotel being here since 2002 it seems taxi drivers are still not familiar with it. We needed to tell them it was in Zhonghe district and was off the ramp from the highway. Only a small inconvenience but always carry the name card of the hotel especially if you don't speak mandarin. We also noticed a few signs about renovations so perhaps the hotel is having a redo soon.
So would we stay again? A qualified yes. For tourists, it is definitely off the beaten track. It is one of the more affordable SPG options though, and the surrounding area may give you a more authentic experience.
January 6, 2013