Rated 5 out of 5 by Bill1314 Excellent Location and Friendly Staff
Enjoyed a great stay in Halifax at the Four Points. The staff were friendly and attentive upon my arrival, particularly the fellow working at the concierge desk - he went out of his way to suggest places to visit, shop and dine at after learning it was my first visit to the city. This, coupled with an excellent central location, a great room and a very comfortable bed made for a memorable stay.
November 24, 2011
Rated 4 out of 5 by Dc2013001 Great location, great service
This was our second time staying at the Sheraton in Halifax, great location for walking the city. Once again, we had a great reception at guest services. Tabatha was efficient, friendly, and joked along with the group as we checked into the hotel. First impressions on service quality was great.
Included Breakfast at Niche and parking was a good touch.
Thanks for a great stay...
December 14, 2011
Rated 4 out of 5 by Lesia65 Good Location
This hotel is in an excellent location with an easy walk to the boardwalk and the various attractions & restaurants along the harbour. We liked the secure underground parking garage. The front desk staff was very friendly and helpful. The room was comfortable and quiet (end of hall over-looking the courtyard).
July 18, 2014
Rated 4 out of 5 by missjax75 Great bathroom
We were both pleasantly surprised at how modern the bathroom was.
July 21, 2014
Rated 4 out of 5 by sorja sorja
Friendly accommodating staff
Rooms clean (short on towels though)
Restaurant (Niche) disappointing - food bland or overcooked- they ran out of milk and some cereals. I asked for a yogurt cup with fruit and granola - it came with special K on top!
July 18, 2014
Rated 5 out of 5 by sp24 check in
Stuart at the front desk is an amazing employee and his customer services skills have exceed my expectations. He goes above and beyond to make sure guests are very comfortable and he is very attentive to your needs. I was very happy with my room. I would definately stay at Four Point Sheraton again in the future!
December 3, 2013
Rated 3 out of 5 by franreda Halifax move
I found the hotel amenities to meet my expectations but the staff did nothing to make me feel special. They were quite kurt at the front desk. They would not go above and beyond for any of my requests. the cleaning staff was responsive to our needs. That said, they were not able to clean the mold off in the shower stall.
September 4, 2012
Rated 5 out of 5 by Spynman Very confortable and centrally located
Its a great Hotel on all counts, I will stay there again. However, there aren't enough parking spots when hotel is full !!!! and The morning Breakfast (in the sports bar, I am told not run by the hotel) is so & so one day sloppy service one day good. Food is good though. So all in all not too much to complain about. Great spot in downtown and great service.
July 14, 2014
Rated 3 out of 5 by TL34 Hotel Stay
The room was nice and spacious and the bed comfortable, however, we were quite disgusted to find feces left on the inside rim of the toilet which means it was not cleaned also the shower curtain had an odor. We were only there for a short period of time otherwise I would have requested another room.
September 19, 2012
Rated 3 out of 5 by visitor100 Bad execution
First the good. The room was clean, reasonably quiet (but the hotel was not too busy) and the beds were very comfortable.
But, there were a few annoying details. The lighting in the room is terrible, don't expect to do any reading. The clock radio took ridiculously long to figure out how to set the alarm (and I'm tech savvy). It is just a bad design. It seems to me that whoever designed these rooms and bought the fittings has never actually stayed in one.
Finally, the biggest disappointment. There is a promotion on called "Local Best Beers" featuring local craft beer in the hotel bar(s). In this case of this location, the "hotel bar" is not in the hotel but in the mall next door. No big deal. But... Their idea of a local craft brew was Keith's. This is neither a "craft beer" nor even that local anymore. It's like going to a local bakery and being served wonderbread. Even if you don't care about beer, this was misleading, false advertising that has put me off the Starwood brand. Bad execution on a good idea.
June 13, 2012
Rated 5 out of 5 by Leddy A+ location
The location is amazing--close to everything. The staff was friendly. Our double Queen room was immaculate and very spacious. Nice modern upscale decor. It was remarkably quiet considering we were directly across from the elevators. We will definitely stay there again.
November 30, 2011
Rated 3 out of 5 by Cman Pool & whirlpool
I arrived today to find out that the Pool and Whirlpool is closed for the week for cleaning. I has not advised or made aware of this until check in. This should have been advertised I would have booked at another Hotel.
January 4, 2012
Rated 4 out of 5 by vdhoop Great hotel. The restaurant was a gong show
Made the mistake of trying (twice) to give them my business for dinner. Unfortunately it was an hour and a half after the World Cup final game. The place was a stinking disaster.
July 16, 2014
Rated 4 out of 5 by Hugh479 staff very friendly and helpful
Excellent front desk staff, they were a big help in dealing with a storm and cancelled flights and made my travel much easier. Great service!
December 2, 2013
Rated 5 out of 5 by mel48 this hotel is a must stay
couldn't ask for a better place to stay close to everything and so clean free parking friendly staff would deff stay again
February 18, 2013
Rated 3 out of 5 by BrigadoonDuo Laid back cleaning, good location.
Room was clean and had recently been renovated. Cleaning staff seemed to be new, came to clean/tidy the room at 6pm in the evening .Next day cleaning was done during the morning but no towels or toilet paper left. News paper left only 1/5 days of our stay. Hotel is in a good location for walking the boardwalk, going to museums and pubs/restaurants. Hotel's restaurant, Niche, had excellent breakfasts. Staff very nice.
July 7, 2014
Rated 5 out of 5 by melmac250 New Home away from Home
close to everything, very accomodating with any request. love everything about this hotel
December 18, 2012
Rated 5 out of 5 by Raymar51 Top Notch Staff
Not just friendly and accomodating. The staff went out of their way to meet my needs!!
January 10, 2013
Rated 5 out of 5 by joe1 location was ideal
front desk was super nice
room was clean and quiet
April 29, 2013
Rated 4 out of 5 by Cash62 Great Guest Service
Front Desk - Stuart at the Front Desk was amazing. He really knows how to make a customer feel special. He was only the 2nd staff member we spoke to and boy did he blow us with his service. GREAT JOB
The Front Desk staff were generally really great. I also interacted with a lady from PEI (sorry forgot her name) as well as the night auditor
Room - Rooms are great, clean , comfortable bed( Loved the pillows!)
The only con - After our second night we put the form on the bed to get our sheets changed and it wasn't done two days ina row. Finally had to ask front desk to have it done
Room Service -Food was desent but we waited close to an hour on the night we ordered there.
OVERALL - We really enjoyed our stay, The staff were friendly (even when you meet them in hallways and elevators, they engage you
I will definitely be coming back
July 2, 2014
Rated 5 out of 5 by Sparky699 The rooms are spacious and very comfortabe
I will most certainly stay at this hotel again.
July 14, 2014
Rated 4 out of 5 by PF2014 Great to hotel to stay
We stayed a night over there and enjoyed the environment. The only problem was a low water flow rate in shower/bath.
July 11, 2014
Rated 5 out of 5 by Sparky699 All around a great hotel to stay at.
Very clean and comfortable hotel. Highly recommend it. The staff are very courteous and helpful.
July 10, 2014
Rated 5 out of 5 by thelynch29 Great Location
The hotel is located in the center of downtown Halifax. Spring Garden Row begins behind the hotel's block, and there are dozens of restaurants differing in ethnicity within walking distance in nearly any direction. The staff were more than helpful and friendly - right down to the cleaning crew.
July 4, 2014
Rated 4 out of 5 by lucy74 This hotel smells good!
Initial thought, "This hotel has a great scent to it" the man didn't agree, but he did not find it unpleasant by any means. Front desk staff was great, moved with a sense of urgency, and made me feel very welcome and taken care of. Everyone was professional even the night audit gentlemen were courteous and attended to our towel request immediately, when they could have taken their time. Room Service was EXCELLENT and prompt, food arrived within 15 minutes of placing the order. "Servers" were stellar as well. Ive had room service at other hotels and was disappointed with cold dishes, "cold" food and an alarming bill. You guys were the exact opposite!! Hot-hot-hot! Delicious hamburgers (is that fresh ground, top cuts I taste?! IF NOT then don't burst my bubble) Room upgrade was worth it and was very clean with a good view of the downtown and harbour? Is it called a harbour?. Do hotels not do the mints on the pillow thing? has 90s tv led me astray? The robe was lovely to wear for the weekend. "Bag check" after we checked out was very accommodating and allowed us to spend our last few hours downtown without the burden of rolling our luggage around. Free coffee was lovely and much appreciated! Throw in a muffin or fresh fruit selection and you're made!
Short and Sweet
-SMALL pool..like really small
-Hot tub was a little gross
-TV selection (Ive come to the conclusion that all hotel cable is garbage)
-Elevators are slow
-lack of artwork/decor/ambience in lobby
I m sure I could go on and on but we are both busy people. Thanks for the great stay in beautiful Halifax.
July 11, 2014
Rated 5 out of 5 by Caper2013 So glad to have stayed here
We came up for 2 nights just to visit the city and get away from home. The hotel staff were friendly and helpful, we missed our room in the hallway and a housekeeper cleaning the rooms showed us right to our room with no hesitation. The bed was amazingly comfortable, and the overall cleanliness of the room was great. You could smell that it was cleaned recently. The only thing I could say was there was some noise on Saturday morning but this is to be expected as there are renovations going on, so it's nothing to complain about. I would definitely recommend this hotel and plan on staying next time I come to Halifax! Thanks!
February 4, 2013
Rated 5 out of 5 by DMackT Excellent Hotel
We enjoyed everything about this hotel - very clean, very friendly staff and close to the water front in Halifax.
July 7, 2014
Rated 5 out of 5 by Wanda36 would recommend to my family and friends
Very pleasant stay ... nice and close to the boardwalk
July 7, 2014
Rated 4 out of 5 by Jayde Good location and price
This is a good hotel for families as it's very close to attractions, food, and has a pool. The price was the most competitive that I found in this area and our room was spacious and well appointed.
There's complementary coffee int he lobby, which is very welcome an early morning with kids :)
July 2, 2014
Rated 5 out of 5 by kk57 This hotel is in an excellent location
As usual I left with a very satisfied experience at Four Points, everything from staff on the front desk to the cleaning staff everyone is so friendly.
July 5, 2014