Rated 5 out of 5 by MonzaF1 Best stay - in for the F1
We stayed at the 4 points in Milan for it's proximitiy to the Train station. Found that to be a quick path to the Monza train & shuttle for the F1.
While there discovered others were there as per various bus tours to the F1. They agreed with us as to how convenient to the F1 this hotel was, as well at the high level of quality.
Found the front desk and food/wine service to be above expectations. Friendly staff who recognized us immediately after the first day and made us feel at home. Often remembering who we were and what we liked. Able to joke and have a relaxing cnversation with the staff during dinner. Made us feel very comfortable. Definitely recommend this hotel to others.
It is close to the Train and Metro, so quick and easy to everything.
September 9, 2014
Rated 5 out of 5 by JGSierra Excellent Customer Service
Very warm and welcoming staff. Hotel is very clean and conveniently located near the central station. Rooms were very spacious and clean. Staff always friendly and extremely helpful and informative. Traveled alone with two little kids and it made a huge difference staying in this hotel.
September 18, 2014
Rated 1 out of 5 by Kate007 Front desk employees cheating and ordering taxis from their friends
Hello, I had terrible experience yesterday May 15 at 4 PM (time provided to recognize employee) at Four Points by Sheraton Milan Center. I asked a man from the front desk to book me a taxi to the airport and he said it is fixed rate and if I pay cash to him it's only 120 EUR. I was surprised and I asked for taxi where I can pay credit card. He insisted I pay him cash and he showed me a ATM. I said NO, I wanna taxi where I can pay credit card. He said OK, but it will be 135 EUR. Well, I said OK. So I was waiting for 10 min and he kept calling and calling. I went outside of the hotel and I have halted taxi from the street. The random taxi driver told me that it will cost max 80 EUR and of course I can pay credit card. I agreed to go with him, so I went back to the hotel and cancelled the taxi from the front desk. Guy from the front desk started shouting at that taxi driver saying "you can't stop here...".
Horrible experience and I would never say Sheraton hotel would keep such awful front desk personnel. Huge DISLIKE!!!!
May 16, 2012
Rated 4 out of 5 by Nickysing pleasant surprise
very close to Gioia subway station
had to pay 3 nights worth of internet facilities....why spoil an otherwise great stay?
initial impression of location was a bit poor but how central it actually is ie near Stazione Centrale is later realised.
September 5, 2014
Rated 1 out of 5 by Dubliner This hotels needs a revamp
Upgraded to an executive room.
Shower head was broken, so no shower day one.
Bar is being revamped, tempory area has no staff monitoring. ode red a drink with did not arrive after 15 min. I had to go to reception to request the drink.
At reception they have a sign for SPG members which I am a platinum member.
A member of the reception team shouted over to me telling me there is no service at that counter. Rude and now no service in the bar and reception. How could you recommend this hotel ??
August 30, 2014
Rated 3 out of 5 by TourPro Average Hotel, Below Average Neighborhood
There's nothing specifically wrong with this hotel, but there's nothing inspiring about it, either. The room was very spacious thanks to a platinum upgrade, but the furnishings, the hallways, the lobby, and particularly the restaurant all were tired and uninspired. It had the feel of a lower end budget hotel, though the rooms did outperform the public spaces. Yes, the third party internet is terrible, but it functioned most of the time. The neighborhood, while walking distance to many great things, is in the blocks around the hotel pretty dull. And if you set out for a walk, don't go north or west--there's nothing there... nothing.
October 2, 2012
Rated 4 out of 5 by Critt 4 Points by Sheraton - Milan
Staff was pretty helpful. I was upgraded to a beautiful room. But part of the shower didn't work. And the shower spilled LOTS of water onto the floor that had to be mopped up.
August 22, 2014
Rated 4 out of 5 by eli1977 Good location
I stayed at the hotel for one night in transit to another city.
The location is fantstic especially if you are traveling by train and access to the metro is really good as well. The staff was really helpful and had some good suggestions for an evening out.
The hotel is a bit old, something that one can tell by the elevators. The rooms are confortable and clean. What really made a bad impresion is that a small bottle of water is 5 Euros. Even for a hotel that is a ridiculous high price.
July 9, 2012