Rated 3.2 out of 5 by 15
Rated 5 out of 5 by Anabelem70 A comfortable and nice weekend
The experience in the hotel and the facilities were great.
My bussiness travel was so nice that I stayed all the weekend and the next time I returned to Monterrey I will stay again in the hotel. thanks for a couple of great days
August 18, 2014
Rated 5 out of 5 by vrkaos Great Feautres.
GYM, Restaurant, Pool and all the amenities are great.
August 8, 2014
Rated 5 out of 5 by Lalo63 The hotel has excellent rooms
Exoected a lower comfort in rooms and I was pleasantly surprised
July 30, 2014
Rated 2 out of 5 by 1DanW The amazing Victor and the raining room
Victor assisted me with arranging for a car and a driver. He did a great job and made sure I was safe and well taken care of.
My room filled with water from a leak above. It looked like rain in the bathroom. I was promptly moved to another room.
July 25, 2014
Rated 3 out of 5 by FVD1233 My worst SPG experience
Staff was attentive, they took forever to check me inn, room was dirty and smelled horrible. never in my life would expect this kind of service from your company.
July 21, 2014
Rated 4 out of 5 by Pablo76 Good experience
Good hotel for bussines, with laundry room and pool.
July 18, 2014
Rated 2 out of 5 by freddy1212121 Very under-trained and annoying staff
Hotel is just fine but reception desk staff is quite junior, annoying, rookies. Very bad.
The guys could not fill decently the form, feel nervous, made a lot of mistakes. disappointing.
July 12, 2014
Rated 2 out of 5 by OMGEventhisispainfull Bad
Need Better Pillows
Water did not run through the sink and or the bathtub
Very Late house keeping
room where you give one beer to the guess too hot. No AC on.
Going through a gate every time (ring the bell) its non productive.
check in and check out very slow
July 11, 2014