Rated 3 out of 5 by Sunshine2014 disappointed by hotel and hotel staff
- very nice swimming pool on the top level with view to the mountains
- breakfast has a big variety - more than what you would expect from a normal Italian breakfast
- during our stay, the air condition did not work. We went 3 times to the front desk to ask for a solution. Promises were made but not kept. No solution offered. The weekend was spoiled since we could not get a rest.
- front desk personnel not responsive, also to other people
- internet connection extremely slow. If yo need VPN, you need to pay for a faster connection
-the hotel is located in an industrial area, walking around is not appealing
July 21, 2014
Rated 2 out of 5 by GVNickian Good Price, but needs updating!
Has a dark and dingy feel right from the lobby to the hallway to the room we stayed in. Might have been nice 10 years ago, but needs a good overhaul. Staff was excellent. More of a business hotel.
July 23, 2014
Rated 5 out of 5 by Marco83 Amazing Stay
There are no words to describe the courtesy and hospitality of the entire staff of the hotel.
This is such a kind of big family.
I used to travel a lot for work and there is no better place to stay in Bozen.
A special thanks goes to Laura, Lorenzo, Stefania, Roberto, Annika, Dante and Valentina always smiling and ready to solve any kind of problem from the front office.
Cezary for the fantastic cocktails that he is able to make!
I would like to thank Giuliano for being always attentive to our needs.
Finally the last but not the least Isidoro for the great management!
July 15, 2014
Rated 4 out of 5 by MB2605 Air Con and Breakfast could be improved
I came very early at 6.45 a.m. to the breakfast room - the room was quiet full and some Topics were already empty. I neede to rund behind the waitres in order to get a capuccino - very few small breads as Vinschgauer and others. Normally the choice and Quality has beebn better. The air con is also not sufficient for an outside temp. of approx 35 °
July 19, 2014
Rated 5 out of 5 by Piapa01 Excellent
I will come Back for holiday
July 20, 2014
Rated 5 out of 5 by cheeetah a great Hotel
This Four Points Sheraton was excellent.Sleep very comfortable.Staff very friendly
July 12, 2014
Rated 5 out of 5 by Eitan Above expectations
I came to the hotel with a one night reservation, however I decided to spend three nights at the property. The quality of service and amenities were definitely above what I expected. The two desk managers I asked for information of the area went above and beyond the call of duty to help me. The hotel is not very centrally located but the industrial area where it"s located is quiet and clean. I would recommend this hotel to leisure and business travelers alike.
July 3, 2014
Rated 5 out of 5 by KEI2014 Friendly, helpful staff
This hotel staff was very helpful and considerate. We enjoyed our stay in Bolzano
June 26, 2014