Rated 5 out of 5 by VivianV 2:00 A.M Arrival
Shuttle arrived in under 10 minutes, polite & very nice man. Front desk accomodating, quiet comfortable room. Breakfast facility very complete. Would stay again without hesitation. Thnk you :-)
December 9, 2012
Rated 5 out of 5 by Adrain22 Vacation
This an excellent hotel and the staff members were outstanding. They met all of our needs and desires and the exercise room was very good. We look forward to spending other vacations there.
July 18, 2012
Rated 5 out of 5 by JackB85 Another great stay
AJ at the front desk does a superb job. He always recognizes myself and my wife and gives us extra special attention.
He is a delightful young man and a real asset to the hotel.
July 15, 2013
Rated 5 out of 5 by Lizzie Brilliant
We arrived wet and tired! The welcome we received from AJ at reception was 100%
The staff were exceptional especially Kriss and Mitsi at the bar, thank you for making our stay enjoyable .
June 9, 2013
Rated 5 out of 5 by Annalee8 Friendly and helpful staff
The hotel was great, very friendly and helpful staff. Room clean. Waiters at the restaurant were very friendly. Enjoyed the exercise room and pool. Would definitely recommend the hotel.
July 25, 2012
Rated 5 out of 5 by Huby Convenient location - excellent service all around
Location = Convenient
Staff = Friendly
Service = Excellent.
I stay here almost every week.
The service has been excellent every single time.
Not one slip up.
October 17, 2013
Rated 4 out of 5 by Kuttie Great staff
The staff were wonderful. The pool was smelly and cold. I couldn't find the hot tub/ whirlpool. The halls were very cold. The movie channel did not work.
December 17, 2013
Rated 4 out of 5 by sue2856 this hotel offers great service
from my first welcome to check out all my needs were met. Staff was very attentive and went beyond the norm. Would stay here again when needing a room close to the Airport
August 12, 2013
Rated 4 out of 5 by jamie250196 Four Points by Sheraton Toronto Mississauga
Good hotel. Excellent cleaning staff. Location a little out of the way but public transport nearby. Available facilities, like free internet and bottled water, were great.
December 26, 2012
Rated 5 out of 5 by Sarah03 The hotel staff is amazing!
The hotel staff was exceptional ...everyone at front desk was amazing...I came down a few times and once during night as well and the service was just great and friendly.
May 20, 2013
Rated 4 out of 5 by rockymountaineer This hotel was great for its beds, meeting facility and staff
The only negative point was that the bath did not drain properly when showering. The staff was so friendly, namely Kris, Sylvia and Yolanda in the restaurant!
November 10, 2013
Rated 5 out of 5 by judy51 Recent Stay
The hotel is wonderful & staff very friendly /helpful. Room was super clean and very comfortable ( important after a long delayed flight).
Definitely will stay again
February 11, 2013
Rated 5 out of 5 by Sunny67 Great Place for Business Travel
I really Loved the place. Great location, staff is very friendly and very clean!!
February 7, 2014
Rated 5 out of 5 by POOH VERY LOVELY ROOM WITH KITCHENETTE
We love this hotel, especially on the room
with kitchenette. We will definitely stay again and recommend to all.
Only one small issue - the elevator is smelly.
October 10, 2012
Rated 5 out of 5 by AT204 Great stay
The room met my expectations. It was clean, the bed was comfortable, except I got a shower stall instead of a tub, which was due to the size of the hotel.
October 13, 2013
Rated 5 out of 5 by Donna52 This hotel has great consumer service
We had a great stay, very vey clean hotel and everyone was pleasant. The breakfast was great and was constantly replenished. We felt like home away from home.
May 20, 2013
Rated 3 out of 5 by eddyg01 non helpful customer service
after 4 try's to have a billing problem fixed by front desk staff had to go over their head
January 26, 2014
Rated 3 out of 5 by Carla80 Sheraton Toronto - Dixie Road
Hotel is simple yet functional. Great for those individuals that just need a place to stay between flights or a one night accommodation. Near the airport.
November 14, 2012
Rated 5 out of 5 by Sale27 The front desk staff
I stay at this hotel regularly. I find the front desk staff exceptionally friendly and helpful.
I look forward to their friendly greeting when I arrive.
April 13, 2013
Rated 4 out of 5 by TorontoTom Excellent valu, location and staff
If you're looking for a place to stay near Toronto's Pearso airports - this is it. Very new and clean, with a quality you'd expect from an SPG brand.
September 18, 2013
Rated 5 out of 5 by hohum123 Excellent front desk staff
The two young men at the Front Desk were excellent. They were quick, friendly, informative and made my stay enjoyable from beginning to end.
October 11, 2013
Rated 3 out of 5 by Farad No operable windows.
Room could have been much better if it had operable windows and wood flooring across entire room. Shower, shower enclosure and soaps were great.
March 24, 2013
Rated 5 out of 5 by Michaelcanada Perfect Check in procedure
I was very impressed with the professionalism of the front desk staff upon check in at the hotel. Thanks for thinking of my birthday!
April 4, 2013
Rated 4 out of 5 by Bob18 Simple 4 points
Standard 4 points. Clean, simple rooms, god parking package to leave car at hotel. Shuttle is convenient to airport. Will stay again.
June 19, 2012
Rated 5 out of 5 by Scott985 Lovely Experience
Love the beds and the shower. After we checked in, the check in clerk called us to see how was everything. Very nice gesture.
September 24, 2012
Rated 5 out of 5 by YYZ2013 Great service
A great hotel, always a warm welcome from the employes. They make me feel at home.
AJ at the front desk is outstanding.
August 26, 2013
Rated 4 out of 5 by Potent1983 Solid Stay
Hotel was well priced, restaurant good, room was pleasant. Bathroom could use upgrading... but the bed was very comfy.
November 22, 2012
Rated 5 out of 5 by Gracia Friendly staff
This hotel had excellent facilities for the conference we attended. The room was excellent also. Thank you!
November 4, 2013
Rated 4 out of 5 by Adirs2003 Great Staff
The hotel has updated amenities and great staff!! A few miles away from the airport but for the price, worth it!!
September 20, 2013
Rated 4 out of 5 by EETandA Staff gets high grade
Staff at the front desk were excellent. Any issue, concern or request was handled quickly and beyond satisfactory.
August 11, 2013