Rated 4.2 out of 5 by 212
Rated 4 out of 5 by gvf136 Close to Airport
A nice Four Points close to Pearson Airport in Toronto. Rooms are clean and staff very friendly. Good value for the price paid.
September 27, 2014
Rated 3 out of 5 by Jimtraveller An average stay
Renovations are still ongoing.
The front desk was not to well trained, leaving me three hours without a room key, very inconvenient.
May 31, 2012
Rated 2 out of 5 by SunkissedPrincess The Bed was the Best Part
The reason i stayed here was because I had meetings at another hotel a couple miles away. I love Sheraton beds. I would NOT recommend this hotel - Most of the staff were rude and extremely un helpful. I left toothpaste and a toothbrush at home, every other sheraton ive stayed at - had these items available this one - did not. Sounds petty but when youve arrived at 11pm at night. - the last thing you want to do is go find one. (especially near the airport) .. The front desk could have been more helpful when i asked if there was a blackberry charger in their lost & found - they didnt even look - automaticcaly said no! Just seemed like they didnt care about their guests. My room did not have a bathtub -something i would have liked. I just cannot belive that that hotel was a ssheraton. . the only nice thing was the bed and pillows.
November 16, 2011
Rated 5 out of 5 by colby0413 Great Rooms
The rooms are always clean and comfortable
September 1, 2014
Rated 1 out of 5 by mikefll Needs updating
The hotel needs updating, especially for the spg member floor. There was tile coming off bathroom floor corner. Found hair in bathroom sink when checked in. For the point value i was charged i do not think this hotel was worth it. They did not have airport transfer to the YTZ, charge was $60 for private shuttle. Overall if your just here a night or two and flying out or YYZ then this hotel is ok, not great.
I did not eat at hotel. Lobby does look nice.
August 18, 2014
Rated 5 out of 5 by amirLA Luxury1
Nice hotel to stay in Toronto
August 22, 2014
Rated 2 out of 5 by ABTraveller One of the poorer Four Points
Not a great example of Four Points hotels. Service was poor, did not provide same level of amenities as similar hotels.
August 16, 2014
Rated 1 out of 5 by Ritu This hotel did not feel like a Sheraton
I was disappointed that:
There was not vent in the bathroom, the mirror got misty after a shower.
We couldn't have any Tea/Coffee in the room, because the plug for the coffee maker did not the fit the outlet. The connection was too loose, so we couldn't turn on the pot.
The lights above the mirror in the bathroom was too dim, and I wish there was very poor lighting near the full length mirror.
June 30, 2014