Four Points by Sheraton

Four Points by Sheraton Plainview Long Island

  • 333 South Service Road
  • Plainview,
  • New York
  • 11803
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older to reserve a room.

Rated 4.1 out of 5 by 107 reviewers.
Rated 1 out of 5 Dirty and uncomfortable I stayed at the Four Points Sheraton Plainview on Long Island and was extremely disapointed. When I walked into my room, it smelled of smoke, even thought the hotel is a non smoking hotel. After the front desk was nice enough to move me to a suite, I proceeded to sit down on the couch and almost broke my back on a metal bar that is behind the cushions. I had to put two pillows behind my back so I wouldnt further hurt myself. The carpet, and couch we dirty and old as well. In the bathroom, the floor was sticky and the shower looked dirty and moldy. It was a terrrible stay and not what I have seen at other starwoods properties. December 19, 2012
Rated 3 out of 5 by Hotel Odors The hotel's room was very comfortable. This was off-set by the smell in the corridor, especially as you went down the hallway away from the elevator. The room had been sprayed with a perfume-type cover-up spray (perhaps to clean from a smoker). In addition, the A/C unit was very noisy. The hotel manager mentioned that they were in the process of renovating the hallway (how long does it take to renovate a hallway?). June 2, 2014
Rated 2 out of 5 by Average hotel Hotel stay was alright. Room carpet was a bit dirty. Needs bad shampoo. I was afraid walking around barefoot. Bed was comfortable and the bathroom was clean. Breakfast buffet was almost gone when we arrived at 8:45 and have to request for it to be replenished including coffee and juice. Except for one table the rest of the tables were all messy and untidy. The staff did not seem to pay attention and you have to ask for a table to be cleared. Not the best atmosphere to start our day. May 27, 2014
Rated 1 out of 5 by Smaller room than advertised The reservation always for this hotel says "400 Sq Ft Of Oversized Guest Room" but in reality the rooms I have been getting as a Gold SPG member for three weeks are 336 Sq Ft (28 x 12) Of Small Guest Room size. Bed comfort is above normal. You will have to sign a document about the rooms being Non-Smoking every time you check-in. This is very annoying for a SPG member. This should be part of the SPG Profile so the guest is not nagged at every check-in. There is plenty of free parking which is a pleasure. November 13, 2011
Rated 4 out of 5 by Amand the manager was great There were a ton of things going on in the hotel the weekend we stayed there. She want out of her way to make sure we were OK all weekend. Hotel is in a great location too May 20, 2014
Rated 5 out of 5 by Great business stay Thanks of Amanda for the very pleasant check-in and assistance in answering questions about the local area. While only here for a short business stay, we had a very comfortable room. Each room has a refrigerator, and complimentary coffee is available in the morning as well as in each room. The Internet was complimentary and fast which is always a nice surprise. If in the area again, we will definitely return to this hotel. May 12, 2014
Rated 5 out of 5 by Excellent service & perfect for business trips Was very happy with my stay. Every member of the staff was very accommodating & always had a cheerful smile & pleasant attitude at any hour of the day. The complimentary breakfast is a great feature & this hotel is close to my company headquarters. They have a free shuttle that brought me to & from my office every day & they worked my ride around my schedule. I would definitely recommend this hotel to others! March 24, 2013
Rated 4 out of 5 by Comfortable Hotel As platinum members it is very welcome that this hotel really treats us as if we are a valued customer. We usually stay at Westins but this hotel makes up for alot by their accomodating staff. We have used the hotel on numerous occasions and have never been disappointed. Food options are not too great but that is the only negative. May 15, 2014
Rated 4 out of 5 by Convenience New York and Long Island is full of rude folks, but this staff is rather nice. I've stayed here probably 10x since 4 Points took over, even stayed during renovations; very happy staying here, but NY is expensive and so is this for a 4 Points. Treatment by staff decent but not exceptional compared with national norms, nice for NY. May 14, 2013
Rated 1 out of 5 by I had to leave I had to leave due to an emergency prior to spending the night at 9pm and after being looked up and down by a male employee at the reception, the receptionist's only comment was "Well, you will still be charged for the room". Very disappointing on so many levels. December 10, 2012
Rated 2 out of 5 by The lot The quality of the lot was unacceptable. While I understand there was significnt snowfall on Friday, I would have expected that the hotel could get their lot into a condition that was somewhat safe by Monday. February 12, 2013
Rated 5 out of 5 by Great location. In the heart of the Island. The staff, (especially Michael, the general manager) was very helpful. I would most likely stay here if on Long Island again. June 11, 2013
Rated 3 out of 5 by This hotel needs an update The staff was very nice and responsive. The beds were extremely comfortable. However, this hotel is tired and needs an update. May 7, 2014
Rated 5 out of 5 by wedding party We stay at four Points for the night of my sos wedding everyone was great to us we even got a upgraded room when we checked in I believe Amanda was at the desk of Saturday and Sunday 4/26 and 4/27 she was amazing I just loved her as was eric. We had a big breakfast for our guess on sunday morning which was fabulous . I would tell everyone to stay there thank you all for you great help Mrs Andrea Wirth April 28, 2014
Rated 4 out of 5 by Good save I have stayed at this property about a dozen times over the past few years. I have never had a problem in the past. On my most recent visit I was upgraded to a suite with my Platinum status. The bathroom had some cleanliness issues. As with any property issues can arise. What is of most importance is how the staff responds to an issue. The hotel management went above and beyond to make sure that everything was fixed and even went so far as to give me a good chunk of points as a show of goodwill. Everything else with my stay was great. Very friendly staff, and as I said earlier they were very professional and proactive in fixing the slight problem with my room. This is one of the reasons why I will continue to give this property my business. Well done! July 9, 2012
Rated 5 out of 5 by Great Hotel 5 Star treatment, great bar and food. The People make it perfect April 30, 2014
Rated 4 out of 5 by Great stay! This hotel was great! It was very clean, from the lobby down to the toilet. The air conditioner cooled the room wonderfully, which is huge for 2 people who get very hot while sleeping. The bed was extremely comfortable...better than any other hotel I've stayed at. Pillows could be firm instead of squishy. My only real complaint is the rooms could be a bit more sound proof, especially the window side nearest the highway because I could hear traffic. However, I still was able to sleep very well and I'm a light sleeper. Food at the private wedding guest brunch was fantastic! Also close to shopping and the LIRR station. I would recommend this hotel to anyone traveling to Long Island! May 28, 2013
Rated 3 out of 5 by Front Desk Staff was very Pleasant The property was just so/so......seemed on the lower end of properties. Front Desk staff was very pleasant. The bar/restaurant could have had more ambience. Frustration, for me, with housekeeping staff calling my room multiple times, waking me up, asking me when I was checking out even though I am a Platinum member and had worked with the desk staff and they knew I was checking out after 2:00 p.m. April 4, 2014
Rated 4 out of 5 by Good Value and Location If you are needing to stay in the Plainview, Huntington area of Long Island I would recommend this hotel. It is clean and the staff was always accommodating. April 7, 2014
Rated 5 out of 5 by Great Staff Just wanted to take the time to commend your staff for being so helpful and friendly during our recent stay. We live on Long Island and find this is not always the case with other establishments. It's nice to know we (Long Island) are being well represented by your friendly and efficient staff. March 25, 2014
Rated 4 out of 5 by Great Staff! Room for improvement but overall good experience Staff was very attentive to our needs which was nice since we were traveling with 2 kids! Biggest issue was the collateral in the room said that breakfast on weekdays went until 10:30am, however, it actually closed at 10am. We went down at 10:11am and they had just thrown out all of the hot food. Staff felt bad, but that didn't help the fact that we had to pack up 2 kids (5 yr old and 8 month old) and drive to Dunkin Donuts.... Also, my SPG status was not ever mention. As a Platinum member, some recognition is expected. December 31, 2013
Rated 5 out of 5 by Bagel Chips I will probably stay at this hotel 70 nights just this year, staff, facilities and service is awesome. If you want a very reasonably priced hotel, with good food, clean and an incredible staff...stay here. This is a note about the return of the bagel chips. These are made on site with the best local bagels from Town Bagels. For some insane reason, the corporate folks at Starwood decided to take a bar snack that: 1. EVERYONE loved, 2. are delicious, 3. went perfectly with the fine selection of local beers and 4. were a perfect LOCAL compliment and replace it with popcorn from a bag. The person that made this decision should be heavily "coached" by Starwood Corporate since the decision was clearly made by a member of "Densa" not "Mensa". I greatly appreciate their return and hope that Starwood realized that standardization across certain offerings in the hotel is not quite the right thing to do. March 13, 2014
Rated 5 out of 5 by Mr I frequent this hotel for business on a regular basis. It is a good comfortable hotel. What differentiates this hotel from others is the staff. They treat me like family. There isn't enough they can do to accomodate me. They are efficient and friendly and always extend a warm welcome. It is pervasive, from the front desk to the bar and restaurant. Wonderful people. Thank you. March 14, 2014
Rated 5 out of 5 by The best service hotel The accommodations and service from the staff were the best I have ever experienced. March 25, 2014
Rated 3 out of 5 by Good Quality for Decent Rate Bathroom fan was very loud; bathroom sink is clogged; first room keys did not work. Staff very friendly and helpful. March 17, 2014
Rated 4 out of 5 by The Staff is why I stay.... I have options when I travel, as does everyone. I choose to stay at the Four Points in Long Island because of the people. Mike and Willie always have a beverage and meal ready for me along with a great conversation. Tina always check on me to make sure I'm doing fine. The front desk is very helpful and accommodating. These folks take time to get to know their guests so that after a long day of travel or work you can unwind and feel a bit better about being away from home. November 20, 2013
Rated 5 out of 5 by another wonderful stay at Plainview Four Points everyone is so nice to my wife and I each time we stay over . It does not matter if it was 6 months or 6 weeks or 6 days ago from our last visit , the entire staff from Tom at the front desk to everybody . thank you gain .Carl Forestieri March 9, 2014
Rated 5 out of 5 by The People Make the Difference The hotel itself is pretty standard Four Points, but what makes it awesome is the people that work there. They will ALWAYS smile, say hello and the service is incredible. I literally do not feel like I am satying in a hotel. The last thing I want to mention is the restaurant.....you will be amazed at the food that can be produced in a kitchen that small. Not fine dining, but great solid food at a fair price. I appreciate the people there so much. September 7, 2013
Rated 4 out of 5 by Could have been excellent but for a couple of things Booking this stay for two nights, to attend a family funeral, was very easy. Checking in was very easy too, and the clerk at check in was kind and helpful. The room was spacious, clean, and comfortable. The only thing missing was a table at which two could sit to have coffee and read the newspaper, though there was a desk with a chair and internet access. The internet connection was terrible! It was very difficult to get online and when we would it would cut off quickly. The signal was very weak. That proved a problem as we needed to do business via internet while away from home. Breakfast was not included in the stay and was pricey ($11.95 pp). So, we would have rated it an excellent if not for the poor internet, pricey breakfast and no table in the room. The staff was very nice and it was clean and comfortable, so we rate this hotel good. September 30, 2013
Rated 5 out of 5 Great Hotel and Staff I've been staying here on a weekly basis for the past year or so and I really enjoy the Four Points. The greatest thing is the relationship I have with the staff who are always listening and going above and beyond. I recently got wrongly billed for a night I didn't stay, and they refunded me, no questions asked. Also the rooms are clean, breakfast is always good and overall it is a pleasure staying there. Definitely recommend. September 21, 2012
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