Rated 5 out of 5 by LorelaiG Comfortable and convenient
I was at the end of a long trip for work, and my few days at the Four Points Sheraton Plainview were easy and comfortable. The staff was always so helpful and accommodating. I would definitely stay again!
October 30, 2013
Rated 4 out of 5 by Fred24 Hotel meets needs for my location needs
The hotel is fine, the front desk was great with the exception they did not have my SGP on file for someone who has been coming there for over 10 stays in 2012.
The eating area needs a ton of work - the Breakfast is really bad service and food, recommend you eat out!!!
They need to change the Food Service and Personnal in the AM!!
February 8, 2013
Rated 5 out of 5 by ontheroad72 good overnight
clean, comfortable. fitness center had a bit more equipment than expected. good breakfast buffet. didn't have chance to use restaurant/bar. definitely would stay again if in the area. only negative is that I thought the bathroom and one of the slickest tub floor surfaces I had experienced and I'm not prone to falling/slipping
December 25, 2012
Rated 3 out of 5 by WSCH Pros and Cons of stay
Very nice staff
Phenomenal restaurant with impressive food selection and excellent service.
Fairly comfortable accommodations.
Convenient location [right off the LIE(495)]
Road noise (if your room faces the highway)
Questionable service: Asked for extra tissues from front desk (never delivered)
March 11, 2012
Rated 5 out of 5 by NJCowboy38 Continued excellence
As a frequent guest at this hotel I would like to say that the service of all the staff is exceptional every time. This is a hard task to keep on every visit but the personnel from check in to check out on all levels consistently give 100+% every time.
It is a pleasure to stay here and interact with such great people
December 4, 2012
Rated 2 out of 5 by PAMIKE Careless maid on duty
I checked in after a long drive to find a room that had not been vacuumed in 3 stays. The bathroom floor rug and washcloth looked like fraying rags for cleaning. Perhaps the maid should have been more aware and discarded the old linens. Convenient location and right off main hwy.
August 30, 2013
Rated 3 out of 5 by Platinum10 Platinum10
The room was satisfactory but the fire alrm went off at 2 AM. The staff indicated it was because of someone having a candle in their room.??? The problem was that the alarm kept going and going and going, and the staff didn't know how to silence it. Tough to get back to sleep after that.
Not a very pleasant stay.
November 26, 2012
Rated 5 out of 5 by Sickened1 Hurricane Sandy
Sean the desk manager was exceptional under very trying circumstances. He tried to make everyone feel at home knowing we were all dispplaced by this massive tragedy. It was hard on everyone and his welcome made it that much easier. all your staff went above and beyond to make these difficult that much easier.
November 3, 2012
Rated 5 out of 5 by Chewbacca55 Continued great service
Quick stay. Staff, especially Sean, was very helpful in getting me a reservation on a tight night. Michelle was her typicaly wonderful self at check in. The night guy (sorry about no name) is also superb and greats me with a great hello and MY NAME. Had a very nice dinner at the bar watching the game..
October 29, 2012
Rated 5 out of 5 by Lola211 Perfect for wedding guests.
Had family stay at Four Points by Sheraton for our son's wedding. It was a wonderful experience. Rooms were large, very clean and very friendly staff. We hosted a breakfast the following morning and it was perfect. Terrific waitstaff. Would recommend for any occasion.
August 23, 2013
Rated 5 out of 5 by Chrissie29 Fluffy bed
As indicated above, everything was very nice. The bed, however, was amazing! I crawled in and was completely enveloped! A very luxurious feeling!
October 21, 2013
Rated 5 out of 5 by Stephanie2012 Great hotel for the price
I really enjoyed staying at this hotel. The only problem I would say is that the lighting in the room was TERRIBLE!!!! Other than that - it was clean, comfortable, a convenient location and nice!! I was missing a hairdryer and they were at my room with one within 2 minutes! Just awesome overall.
November 18, 2012
Rated 5 out of 5 by Harsh83 Great experience, location and service
The hotel is well maintained, clean, very conveniently located. The staff were generally very helpful, in particular Amanda at the front desk anticipated our questions before we could ask and was super efficient in addressing our needs. Overall while a short stay but a great experience.
July 1, 2013
Rated 5 out of 5 by NCcouple Great Staff!!
Everyone was so nice, Alicia and Sean at the front desk, Michael in the bar/breakfast area...they were all amazing. We were there for a wedding and had forgotten odds and ends, they always had what ever it was. I really enjoyed the warm welcome throughout the stay. We will stay there again.
April 18, 2012
Rated 5 out of 5 by SamSir Well worth the distance
We recently chose this hotel for our two night stay during the music festival going on in Queens. Although it was relatively far from our destination, the staff, room comfort, cleanliness and facilities all made the extra travel very worth it. I'd highly recommend the hotel to others.
May 20, 2013
Rated 5 out of 5 by Kard38 Upgrade Surprise
We were staying here as part of a group of wedding guests, and were pleasantly surprised to learn that our room was upgraded as a Starwood preferred guest member. Hotel staff were very pleasant and responsive. Room facing the rear of hotel was very quiet and clean.
November 27, 2012
Rated 3 out of 5 by SuzieQ45 Needs a bit redone
Well I expected 2 queen beds in my room. They were definately not queen size! Most cabinets didn't shut properly due to being broken. Definatley expecting a much nicer atmosphere in the rooms. They look a bit old and rundown. I found hair in the sheets. Gross!
May 21, 2013
Rated 4 out of 5 by TravellingFamily Great hotel!
We stayed here in between a day at the beach (Robert Moses State Park) and a day at the U.S. Open. The location was perfect, the staff was friendly and helpful, the rooms were clean, and the pool was nice for a dip. We definitely recommend this hotel!
September 5, 2012
Rated 4 out of 5 by Michelle1961 New York garbage disposal
Everything was great especially the friendly staff at check -in and at the bar. Unfortunately no upgrade available for Platinum Member. Only problem was that in both nights I stayed the garbage bins were emptied with quite some noise at 1:30am.
January 12, 2013
Rated 5 out of 5 by NJCowboy38 Another great stay experience
Consistency on attention to customers is what it is all about.
The entire staff from Sean and the front desk to the rest of the colleagues art this hotel never miss a beat in accommodating the needs of the customers.
Keep up the great work
January 8, 2013
Rated 3 out of 5 by Fred24 BAD ROOM & SERVICE
ROOM 124 - IF THEY ASSIGN YOU THIS ROOM REQUEST ANOTHER ONE - THE CEILING HAS CRACK / PAINT FALLING ON FLOOR / WINDOWS LEAK WHEN RAINING EVERYTHING GETS WET
BREAKSFEAST IS NOTHING TO WRITE HOME ABOUT - EAT OUT - SERVICE IS BAD!!!!!
February 13, 2013
Rated 3 out of 5 by Jason29 No window drapes
Place is clean and room layout was spacious. My only problem was there was no drapes to block out morning light and privacy issues. Another couple in our party in a different room had same issue. A little freeway noise as well.
December 31, 2012
Rated 5 out of 5 by DMV54 So warm and welcoming and comfortable.
This was a last minute reservation and we wanted early check in. The staff was helpful and accommodating. I was pleasantly surprised at the hotel's ambiance and the room. Comfortable, welcoming, clean and GREAT BED>
December 25, 2012
Rated 3 out of 5 by MiMi08 Business Stay
the staff like always was nice. The bed was great! Unforunately the bathtub was really dirty. For most part a good stay.
September 18, 2013
Rated 5 out of 5 by Chewbacca55 Love this hotel
I have been staying here for the last 3 years on business in the area. Sean and his staff have been great and they are as welcoming a group as I have experienced at any Starwood hotel around the globe.
September 22, 2012
Rated 5 out of 5 by Roman Great stay, great service!
Booked a get away, and really enjoyed this hotel. Courteous service, clean rooms, easy check in, overall great place to stay!
September 9, 2013
Rated 5 out of 5 by Eaglemarsh The staff is wonderful
The room was nice & big. The bedding is really beautiful and so clean.
The staff is friendly all the time! They can't seem to do enough for you.
August 1, 2013
Rated 5 out of 5 by PJKL A HAPPY STAY
A FULL HAND'CAP ROOM !
STAFF AT THE FRONT DESK WAS
THE BEST THAT I HAVE COME ACROSS
IN ALL MY TRAVELS. THANK YOU
September 3, 2013
Rated 2 out of 5 by Maxxts Needs improvement
The beds were concave. The pillows were horrible causing me to seek a chiropractor for a stiff neck. Although, it was very clean. I would not recommend this hotel to anyone.
June 18, 2013
Rated 2 out of 5 by jwhit Drafty room and awkward layout
The layout of the rooms and hotels features were awkward. Random steps in the hallways.
Room was extremely drafty. Changing the thermostat did not seem to have any effect.
January 24, 2013