Rated 4.1 out of 5 by 77
Rated 5 out of 5 by Rick164 Great breakfast buffet
Great staff couldn't do more to make you feel welcome. Wish it had an indoor pool.
November 30, 2013
Rated 3 out of 5 by Nov23 Overall this was not a good experience
I placed an order for room service (breakfast). Using the card, I left the order hanging on my door overnight as instructed. It was never filled.
I prefer rooms where the drapes can pull close - allowing a dark room at night.
An electric outlet at the bedside needed.
The diner in the restaurant was great.
November 24, 2013
Rated 4 out of 5 by JTCHANDLER The Staff is why I stay....
I have options when I travel, as does everyone. I choose to stay at the Four Points in Long Island because of the people. Mike and Willie always have a beverage and meal ready for me along with a great conversation. Tina always check on me to make sure I'm doing fine. The front desk is very helpful and accommodating. These folks take time to get to know their guests so that after a long day of travel or work you can unwind and feel a bit better about being away from home.
November 20, 2013
Rated 5 out of 5 by LorelaiG Comfortable and convenient
I was at the end of a long trip for work, and my few days at the Four Points Sheraton Plainview were easy and comfortable. The staff was always so helpful and accommodating. I would definitely stay again!
October 30, 2013
Rated 1 out of 5 Dirty and uncomfortable
I stayed at the Four Points Sheraton Plainview on Long Island and was extremely disapointed. When I walked into my room, it smelled of smoke, even thought the hotel is a non smoking hotel. After the front desk was nice enough to move me to a suite, I proceeded to sit down on the couch and almost broke my back on a metal bar that is behind the cushions. I had to put two pillows behind my back so I wouldnt further hurt myself. The carpet, and couch we dirty and old as well. In the bathroom, the floor was sticky and the shower looked dirty and moldy. It was a terrrible stay and not what I have seen at other starwoods properties.
December 19, 2012
Rated 5 out of 5 by Chrissie29 Fluffy bed
As indicated above, everything was very nice. The bed, however, was amazing! I crawled in and was completely enveloped! A very luxurious feeling!
October 21, 2013
Rated 1 out of 5 by GoldSPG Smaller room than advertised
The reservation always for this hotel says "400 Sq Ft Of Oversized Guest Room" but in reality the rooms I have been getting as a Gold SPG member for three weeks are 336 Sq Ft (28 x 12) Of Small Guest Room size.
Bed comfort is above normal.
You will have to sign a document about the rooms being Non-Smoking every time you check-in. This is very annoying for a SPG member. This should be part of the SPG Profile so the guest is not nagged at every check-in.
There is plenty of free parking which is a pleasure.
November 13, 2011