Rated 5 out of 5 by Nicu Excellent service
Excellent service. Small problems were resolved quickly. No other type of problems.
April 15, 2013
Rated 4 out of 5 by Tarek007 Nice recognition join Check and Check Out!
The Check in and Check Out was warm welcoming!!!
March 17, 2013
Rated 4 out of 5 by Phrank Great location
Located in an apartment village, lots of amenities adjacent to the lobby, short walk to the subway, the BMW museum, and Olympiapark. Very friendly staff, great and affordable beer on tap.
March 3, 2013
Rated 4 out of 5 by Alemanne Yery good value for the price
Yery good value for the price
Only a few walking minutes to the Olympia tube station
clean rooms, very good beds
a bit crowed at the breakfast
no free internet in the lobby (compared to Sheraton standards)
February 11, 2013
Rated 3 out of 5 by ChicagoInNapoli Great price...limited expectations
Front desk can't manage Platinum checkout automatically. No air conditioning (not needed this trip). WONDERFUL price, great location. If you're traveling by yourself, and are okay with a closet sized Executive space, the price can't be beat.
February 10, 2013
Rated 3 out of 5 by StBr The breakfast was below standart
The breakfast in the hotel was below average.
The hot food was cold and the bread old.
The guest can get their coffe on a standart coffe maschine and you only get orange juice from a service maschine.
The varity of food was to bad for a 4 * hotel.
All in all - the breakfast in this hotel was never in the correlation to any standard of a 4*hotel.
February 2, 2013
Rated 4 out of 5 by appendix Parking facilities and dining
Parking space and way to to the hotel was hard to find. Wanted to eat in the restaurant. There was only a lobby restaurant with small dishes. No great dining opportunities in the near of the hotel.
January 14, 2013
Rated 4 out of 5 by LarrySims Accessible Hotel
Our stay at Olympiapark was comfortable. The hotel is only a short walk from the underground and only a few stops and one transfer from the city center. Also, it is situated near several small shops, bakeries and even a nice supermarket. The hotel staff was excellent and the internet connection was above average as hotels go. It is a place that I would stay again.
December 2, 2012
Rated 4 out of 5 by terry64 great staff and facilities
I would recommend this hotel to anyone staying in this area of Munich. The staff went out of their way to make my visit enjoyable.
November 4, 2012
Rated 4 out of 5 by Afonso all you need on your business travel
This hotel is very well located, near to olimpiapark subway, you can easily reach any point in Munich. There are also supermarkets on the ground floor very usefull you you have a long stay. The breakfast has a lot of variety , the rooms are very spacious and the staff is always ready to answer to your requests, although not being a very fashionable hotel for me is one of the best options to stay in Munich.
October 19, 2012
Rated 2 out of 5 by Sarah83 Hotel staff not competent and no platinum recognition
This hotel continually screwed up my reservation, my platinum status was not recognized, and when I checked out, it took 45 minutes and I was unable to get an itemized receipt to understand why my bill was the amount it was. The facilities are nice but don't stay here unless you have to.
October 3, 2012
Rated 3 out of 5 by Greg81 Basic Hotel
From the outside, probably one of the most hideous facilities I have ever stayed at, the insides are all in reasonable condition. As a result: would stay there again, depending on the price of this hotel and the other, nicer alternatives
October 1, 2012
Rated 4 out of 5 by Barkeeper A great place to stay
Nice place to stay, outside the centre of Munich, but still close to the city centre.
September 24, 2012
Rated 4 out of 5 by Photon Convenient to BMW Welt and Olympic Park
Comfortable hotel best for visitors to BMW Welt and Olympic Park. Hotel is in the midst of a small commercial complex which has a bank, post office, Internet shop and several fast food type restaurants as well as a small market and other stores.
September 21, 2012
Rated 5 out of 5 by Garypb25 This Hotel excellent rooms
Once found (Bigger name sign required) a very comfortable Hotel, very helpful and friendly staff made me feel at home.
My room was very clean and comfortable and a good size, with excellent views of the Olympic Park.
September 7, 2012
Rated 1 out of 5 by Roup1 Like a Sauna!
No Air Conditioning! Seriously, it's 2012 and no AC? It was only 80 degrees outside but the hotel never cooled down.
August 28, 2012
Rated 2 out of 5 by Jacobo39 Needs major improvements
Incredible that in the 21st century a 3 star hotel does not have air conditionning in each room. It was pretty difficult even to find a fan and even that didn't help to reduce the heat of the room.
August 24, 2012
Rated 4 out of 5 by hhe68 Executive room
I had booked an executive room, but it was just an average room, based on the fire escape details. Why an earth you would pay extra, if not having nothing premium? I have been in the corner rooms with additional free minibar (say, free 2x Apfelsaft, 2xBeer, 2xWasser), but the room was even little bit of out of normal.
I could see something, if there was a lounge where to relax, but this is something, I cannot reall ysee worth of paying.
August 22, 2012
Rated 5 out of 5 by eagles77373 very pleasant staff
Great hotel.very comfortable beds. The only down side was the signage for the hotel.we did not see signs large enough to let us know where hotel was. Other than that it is a great hotel.
July 26, 2012
Rated 4 out of 5 by Vincos Good Value but with Caveats
Judging against other Four Points, this one generally fares very favorably. It is, however, an old property and was built to the standards of the Olympic Village not a modern hotel. It has a somewhat institutional feel with long non-descript corridors and cookie-cutter rooms. While pleasantly decorated, the rooms lack air-conditioning. Depending on the time of the year and the temperature, this could make for an unbearable stay. I believe this fact should be more emphasized on the SPG sites as I had no idea and happened there during very warm weather.
The staff was gracious and helpful.
SPG benefits are almost a moot point as the rooms are virtually all the same. I was upgraded to "executive" but couldn't really figure out the difference. WiFi and water were provided.
I was a bit disappointed that the restaurant was not operational in the evening. There was bar food available though in the lobby and it was very good and well-priced.
July 15, 2012
Rated 2 out of 5 by cucu1965 Not up to the standard
The only positive aspect of the hotel location is the vicinity to the Olympiapark, which is worth visiting although certainly not on top of the Munich 'must view'. Apart from that, it is in the middle of nowhere, hard to reach, there is very little dining offering in the surroundings (the hotel has no restaurant).
Because of the Denkmalschutz (I think) there is no air conditioning in the room. This turned my stay in an awful experience (it was July and very hot).
July 11, 2012
Rated 4 out of 5 by n1han Nice Hotel
It was a nice hotel. I stayed there 12 days. Everything is good. and the employees are very kind and friendly.
July 2, 2012
Rated 3 out of 5 by Dong80 Good, but still need more
Central air-conditional system. ( I felt a bit warm).
Not enough functional refregiator.
June 29, 2012
Rated 3 out of 5 by PlatinumDon PlatinumDon
The hotel and area were old and the age showed. While I was recognized as a Platinum member at check-in the rooms we got were very basic. They weren't even a SPG room much less an Executive rooms In all our other says in Europe, my family was treated with much greater respect and we were upgraded.
We were also looking forward to using the fitness center and this hotel's was "under renovation".
Breakfast was great and the room was very clean. The staff was cordial but not friendly like at the other properties.
June 24, 2012
Rated 2 out of 5 by Sunrider101 It gets hot during summer
It's only June, but this hotel doesn't have AC. The staff was fantastic in that they tried to accomodate me by switching me to different hotel. I didn't have enough time to do so, so i stayed, but it really was really really hot.
This hotel is located above apartments. Smell of cooking from below came up, and i am going to assume the humidity also factored from having apartments below.
I really wish they'd install AC units. This hotel would then def be close to perfect.
June 22, 2012
Rated 4 out of 5 by BombayBob Short and sweet
We stayed here for just 3 days and most of the time we were out. But the staff made the stay comfortable and were very helpful. Not having air-conditioning was a disappointment but we Americans are spoiled anyway. Would recommend this hotel for the convenience, friendly staff and well appointed rooms. German TV of course is boring. No wonder most Germans are outside drinking beer!
June 5, 2012
Rated 3 out of 5 by Tariq47 SPG standard
The gentleman who receives us was not firendly, one day I went down to request a tea instead of coffee, he not not friendly at all and we were rebuffed. He said with anger if you want tea, go to the resturant.
For SPG, the room was standard or below. I did not feel my SPG value or apprciation. All we get is free wi-fi.
May 28, 2012
Rated 5 out of 5 by JudyG Wonderful staff !
Wonderful staff --- here's the thank-you letter I sent to the Manager :
" I've just completed another two-week stay at the Four Points and felt so impressed with your staff that I wanted to put it into writing.
As you probably already know, I really enjoy my stays at your hotel; but sometimes things don't always go smoothly despite best efforts.
Your staff didn't just handle the problems; they were genuinely interested in providing a solution to them. And they were always so pleasant and personable as well as professional in all the interactions I had with them.
I cannot speak too highly of them. From my experience, this means they've been chosen well, received good training, and had excellent management.
I'm looking forward to my next booking! "
December 3, 2011