Rated 5 out of 5 by Surfer67 A Nice Surprise!
In the past I have always stayed in Arabellapark not wanting to try anything different. This time my wife booked the trip and she made it for the Four Points at Olympiapark. What a nice surprise! From the beginning our stay there was perfect! Easy access from the U-bahn and a very hospitable staff greeted us upon arrival. Quick elevators and a tidy room came next. Maid service was professional and non-intrusive. Staff was very accommodating in particular Ms. Evelyn Hug. Without question she is by far one of the best employees at Sheraton- so sweet and thoughtful! Do not let her go!
August 20, 2014
Rated 5 out of 5 by Scottedina Assume Staff ,Great Location And A Great Value!!!
We're do I start, Check in was fast and by far the most pleasant check in I have had in years. The young lady (Evelyon) was by far the nicest hotel staff member I have ever in countered period !!!! And hard working and genuine. After checking in to our three rooms, she assisted on helping us with our 9 bags. Wow, was this a St Regis? And throughout our whole stay she was always there. Thank you so much for making our stay assume.
The rest of the staff is great, the breakfast is above average for this level of hotel. The location is near a lot of tourist spots.
It's a small hotel located in the Olympic Village of the 1972 games. Many food choices right outside the door 50 meters. Small market salons etc.
the only problem with this hotel is that it does not have AC, (historical building, can not change)
So if you like your room cold and your traveling in the hot months you may want to plan accordingly. The hotel did provide fans and it was fine for us.
Also the young man who ran the breakfast was also so nice, helpful (Evil) sorry about the spelling of the name.
This hotels staff is by far one of the best teams I have see at a SPG hotel.
August 10, 2014
Rated 3 out of 5 by Giga2014 Convenient location - expensive though
The cost of using internet in the room is Way too High, causing that Every guest sits in the very small lobby... We experienced the staff arguing with guests about what they had comunicated regarding the internet. Not very serviceminded staff in that respect.
Talked to friends staying the same days as us, but paid less.
The socalled upgrade to Executive? I could not see what this consisted of.
But very conveniently located hotel for our event at the olympic stadion.
August 18, 2014
Rated 4 out of 5 by TA03 Close to Olympiapark
The best was that it is close to Olympiapark, BMW Welt and U-bahn.
August 19, 2014
Rated 5 out of 5 by JackJack18 Superb Staff
Fantastic experience the. Hotel is nicely located near U and BMW also Olympic Park! The staff was excellent. A small discrepancy was handled quickly and cheerfully Maren Beil is an asset to the Sheraton. Can't express our appreciation for Maren enough. Sabrina at the fron desk was also very helpful.
August 17, 2014
Rated 4 out of 5 by Geronimo Olympia Four Points
Very nice with superb service and an excellent breakfast! No air conditioning so summer heat can make sleeping a challenge unless you open the windows and go out for the evening.
August 4, 2014
Rated 5 out of 5 by JudyG Wonderful staff !
Wonderful staff --- here's the thank-you letter I sent to the Manager :
" I've just completed another two-week stay at the Four Points and felt so impressed with your staff that I wanted to put it into writing.
As you probably already know, I really enjoy my stays at your hotel; but sometimes things don't always go smoothly despite best efforts.
Your staff didn't just handle the problems; they were genuinely interested in providing a solution to them. And they were always so pleasant and personable as well as professional in all the interactions I had with them.
I cannot speak too highly of them. From my experience, this means they've been chosen well, received good training, and had excellent management.
I'm looking forward to my next booking! "
December 3, 2011
Rated 4 out of 5 by moqucu Solid Four Points
Service and Room meet a good standard; however, there was no air conditioning in the rooms and one of the two rooms that we booked seemed to have a mold issue
July 31, 2014