Rated 4 out of 5 by MDandersonpatient Better than expected
My husband had surgery at MD Anderson Cancer Center and we needed to hang around town after he was discharged to make sure he was going to be ok. All the hotels close to MDA were booked, and the only rooms left were over $300. We found this one for about $110 per night.
It was quiet, comfortable, convenient. I would definitely stay here again and will do the next time I am in Houston.
THE ONLY NEGATIVE I HAVE, AND I HOPE SOMEONE FROM STARWOOD READS THIS, IS THAT THE FRONT DESK WAS SO RUDE WHEN THEY ANSWERED THE PHONE! THE WOMAN WHO ANSWERED THE PHONE WAS OUTRAGEOUSLY RUDE AND SHOULD NEVER BE WORKING THERE.
March 12, 2012
Rated 5 out of 5 by Jay66 Pleasantly Surprised
As a Platinum 100, I stay at a lot of SPG hotels and my fair share of Four Points. When booking, my usual haunts were sold out and I was unsure about this property due to the ratings but I am glad I gave it a try. Here's the deal...
Check-in at front desk was great. Starsha and Chantelle were very friendly and accommodating. The room was clean, well appointed, and comfortable. I went down for my PLT breakfast in the AM and was surprised to see an omelette bar with all the fixings. Excellent breakfast. The best of it all was that the price was significantly lower than other area SPG hotels and parking was free.
I would come back here again for my next business stay. One of the better 4Ps I've stayed at.
January 22, 2014
Rated 4 out of 5 by EGK6240 Great Staff
My stay at this hotel was very comfortable and went smooth. There was an incident, it has nothing to do with hotel but with my car. i.e. car keys got struck in ignition and not coming out at all. On duty manager "John Veivia" has helped me in this situation. And he took care of the replacement of the car from rental agency, while I am catching up the missed sleep time. I really appreciate his help and assistance.
November 25, 2014
Rated 2 out of 5 by leo123 aweful starwoods experience
I am a business traveller, first time I found discomfort in a starwoods hotel .
1) Internet sucks....there is no way to get on a free wifi . In the end , I have to get my on data card. What is the point of advertising free wifi. There were 4 networks all dysfunctional. sorry doesn't help.
2) Shower was pathetic , It was like I am taking a shower in a desert. Small shower , pressure was next to none.
3) Noisy nights - I had hard trouble sleeping at nights because the room were not sound proof. The hotel is next to freway 59.
April 10, 2013
Rated 5 out of 5 by ma4304 Very Enjoyable and Comfortable Stay
We recently stayed five nights at this hotel and loved it! The location was great, the rooms were comfortable and clean, and the staff were incredibly helpful and friendly. They provide free bottled water, free wi-fi, free parking, and a free shuttle to nearby locations. We'd definitely recommend this hotel!
June 11, 2012
Rated 4 out of 5 by mooshai Excellent choice
If you are in Houston for business, this is an excellent choice. Very business friendly, decent gym, great work space (in-room desks are enormous), free bottled water, and a great location. Not sure why this is not better rated but I stay at a Lot of houston hotels, all over the Galleria and downtown, but this place sets a new standard in the Price / Location / functionality matrix. To all business travelers -- give this place a shot - ESPECIALLY if you are doing business in Greenway Plaza. It has a massive advantage over the "on site" hotel in Greenway.
October 3, 2013
Rated 1 out of 5 by KlyBot this is an SPG family hotel?
I've stayed with the entire family of SPG names, except 4 Points, until this trip. this must be the un-wanted step child of the family. there was a line a mile long to check-in. the room keys kept magically getting disabled and i was blamed for letting it get too close to my phone (which i didnt, the key stayed in my bag all day) - every single day i had to have a new room key made. every morning the coffee carafes in the lobby were empty. the business center actually charges you to use the computer and print documents. the "restaurant" was being manned by one person - the bartender. it took almost 2 hours to have a glass of wine & salad. and my room HVAC system sounded like a plane was crashing thru the ceiling. horrendous experience.
February 26, 2014
Rated 4 out of 5 by NacGirl Great Staff
Check-in was fast. When we got to our room it smelled bad, we called the desk and they said come on down. They gave us an even better room right away, and started fixing the problem in the old room. Our new room was cold (the temps in Houston had dropped into the 30's), and we couldn't get warm. The room service waitress called engineering for us. Joseph from engineering came right up and fixed our problem. Great response!
November 13, 2014