Rated 5 out of 5 by arpa12 Very comfortable
This was my second stay while dropping son at Rice Univ. Very comfortable rooms, decent pool, friendly staff
August 19, 2014
Rated 4 out of 5 by Gracchus Expectations Were Met
Four Points is not the same as a Starwood or Westin Hotel. This location is older and shows some wear. I used SPG points for my stay and would say there were no surprises; expectations were met and my time here was comfortable. Josh Freidman, GM and staff extremely pleasant and accomodating.
August 16, 2014
Rated 2 out of 5 by DLM21 Same old hotel
Been staying here for 13 years. Like the new lobby with the new food choices. Unfortunately, my room hasn't changed for 13 years. Needs to be completely gutted. Small TV, same carpet, same bathroom where the door almost hits the toilet everytime. Phones barely worked to call for a wakeup call. Alarm clock not cleared. Same broken tiles on the right elevator. Reasonable price, good location, could be a real gem if someone invested in the property.
August 13, 2014
Rated 2 out of 5 by Andrew1024 Tired property
Property and hotel finishes and systems are in need of a renovation. Everything is worn out, noisy A/C system, marginal cleanliness due to age and wear of surfaces in hotel room, bathroom, elevators and lobby. A lot of noise from the highway which is mostly masked by noise from the A/C unit.
August 14, 2014
Rated 3 out of 5 by Dmo123 Nice Basic hotel
There was nothing special about this hotel but it was good for a one night stay. I also liked the location of the hotel with easy access to get anywhere in the Houston area and free parking was plus. The breakfast buffet looked good but I was not able to eat in the morning.
August 14, 2014
Rated 1 out of 5 by Manderson1337 Hotel needs significant work
Have stayed twice this summer for workshops nearby. I, and other members of my group, have experienced faulty plumbing, room mix-ups that allowed others to enter our rooms (lock your doors!) and lax or missing cleaning services. The hotel is very responsive when these things occur, but I would not stay here again if I could possibly avoid it.
August 13, 2014
Rated 4 out of 5 by Gloe Comfortable stay
The location of this hotel plus the comfort of the amenities makes this a great place for me to stay in when I go to Houston in the future.
The staff was exceptionally polite. The room was well appointed. The location of the hotel was excellent for me. I am glad to know about it.
August 12, 2014
Rated 4 out of 5 by JJS5280 Standard Business Trip
This is a great hotel, clean, quiet and easy to access from HWY. Drawbacks on my trip is that my in room phone didn't work, so this meant I couldn't order room service (after a 14 hour travel day) and when tried to call on my phone, no one answers phone. When I went to order a salad at the restaurant, the order took almost 40 minutes. The bartender was amazing and attentive while I waited. He came to tell me that the kitchen was backed up, which didn't seem to be the case as I was the only one getting food in restaurant area.
August 8, 2014