Rated 2.9 out of 5 by 30
Rated 1 out of 5 by jujoro Service Terrible
I requested in my reservation online room away from the elevator, I got one in front of the high . Request high floor, I got ground floor , rooms arranged after 5 pm . I had to wait more than 20 minutes in the Restaurnate to tend me , and after 30 minutes brought a burnt and terrible food. The parking service does not work and people in direct service not serve properly. I am SPG member and this hotel is terrible, not recommended at all anymore and when you go to houston Interate register there.
May 8, 2016
Rated 5 out of 5 by Marvin4413 Home away from home
This place was great!!! I stayed here every week of February and March. It was my home away from home. Friendly staff, great location!
May 5, 2016
Rated 5 out of 5 by Sr32829 Great stay
Great staff Chandra and Liana were very nice and helpful. Didn't expect a remodeled property. Rooms were excellent and spotless. I will definitely come back. Shuttle service and close to everything :)
May 2, 2016
Rated 1 out of 5 by NDhong Air conditioning not working
Stayed at room 827 and Air conditioning was not working. Hotel staff was not very apologetic and said that is how it is. Poor service.
April 13, 2016
Rated 1 out of 5 by bostontraveler14 Not a Good Hotel - Off Brand - Dated and Dingy
This hotel is not up to Four Points or Starwood expectations. It is in severe need to a gut renovation. While the hotel staff was good, the hotel itself is terrible. I advise you to stay elsewhere!!
The hallways make this place feel like trashy motel, the rooms are gross, bathrooms are dirty and the highway noise is extremely loud - think earplugs AND noise cancelling headphones if you want any sleep.
Starwood needs to do a better job with quality control and force this hotel to get up to par.
April 11, 2016
Rated 2 out of 5 by Gerald42 Four Points - needs help
Four Points has never let me down until I visited this property. It is in serious need of room renovation. Hallways smell like mildew and sour. Bathroom astetically not pleasant.
March 28, 2016
Rated 4 out of 5 by Min2016 Excellent Business Stay
This hotel was in good proximity to our business with enough amenities and restaurants to balance travel time. The only issue with the location was the small spaces for parking, and the gate was not working to enter and exit. Hotel stay was worth the booking.
March 18, 2016
Rated 5 out of 5 by Leo1950 Hotel was awesome
Staff, was very friendly and helpful. Restaurant staff was very polite and food was great.
March 13, 2016