Four Points by Sheraton

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 366 reviewers.
Rated 4 out of 5 by Front Desk Staff need training I have stayed at the FP Sheraton several times this year and usually the service is average. Recently my stay with my 92 yr old Dad on July 25, 2014 was marred by a 15 minute wait to check in. There were no long line-ups, three desk agents, no acknowledgement that we were there and when a desk agent became free she informed us that she was not able to serve us and we should wait for the next desk agent and walked into the back. How's that for service and for an SPG member as well. Very disappointing after a long day of travel. You MUST do better! August 13, 2014
Rated 4 out of 5 by great staff, comfortable This is not a luxury hotel, but is excellent value for the money. Staff are extremely helpful. August 13, 2014
Rated 3 out of 5 by This hotel has easy access to airport Before going to any hotel, one would expect that the room would have been inspected to make sure all is in working order. The bathroom although clean, I was surprised to see that the handle on the toilet was broken, therefore the toilet did not flush properly. I was tired and as I know how to adjust the flow inside the tank I did not need to call the front desk. Also I was tired after my flight and did not want to wait up for maintenance . I told the front desk in the morning when I checked out. This is about my 6th visit to this hotel. I will go back. August 13, 2014
Rated 2 out of 5 by Going downhill This was our third time this year, and our 9th (?) stay in the last three years. The hotel is looking run down. This stay was the worst. I had electrical issues & that was resolved. The next morning I requested a plunger & it never arrived. I was afraid to use the toilet, so I had to go to the lobby to use the public restroom. The carpet is looking frayed & severely stained. My floor was never vacuumed the last two days of the stay. The staff has always been very friendly, but it is time for a revamp. August 12, 2014
Rated 5 out of 5 by Great place to stay Everything about this hotel was amazing, the staff, rooms, environment, and food August 9, 2014
Rated 4 out of 5 by Airport shuttle slow Wait time for airport shuttle was a major headache since we had a late night arrival and a early morning departure during our lay over. Waiting 30 minutes for the next shuttle was unbearable. August 9, 2014
Rated 4 out of 5 by Good place but a/c fan is too loud! The location is perfect but the a/c fan in the room was way told loud. It would turn on and off throughout the night and the sound change would wake me often. August 8, 2014
Rated 4 out of 5 by Hotel experience Location is fantastic and the staff and professional and friendly August 7, 2014
Rated 3 out of 5 by Room 430 The room was generally acceptable however it smelled like body odor when I first walked in and the air conditioning was noisy and too intermittent waking us more frequently. August 5, 2014
Rated 5 out of 5 by Best Hotel Ever for My Long Weekend Vacation!! Where do I start? Four Points by Sheraton is the best hotel I ever been. This hotel was indeed perfect for me when it comes to great service and a comfortable atmosphere. The room I stayed at was just lovely. My room has a great deal of space and my bed was so comfortable I slept like a baby. As for the washroom, just perfect. However, I wasn't pleased that the toilet wasn't fixable. The maintenance and the housekeepers were very kind professional. The staff at the from desk makes you feel welcome. At least the hotel is close to the Airport and I can see the planes take off. I can also go to any restaurants within a 10-20 minute walk. I so love the pool and the patio. I have chose the right hotel for the long weekend and it is worth my 3 night stay. I'm very pleased in what I expected. The location is great, I'm close to certain places, the food is great, and the staff are professional. What more can I ask for. I will so come back again on my next weekend getaway. P.S. Make sure I get a workable toilet the next time I visit. August 5, 2014
Rated 5 out of 5 by The hotel makes me feel like I am one of their family Where do I start? I have been travelling on business for almost 30 years and have had an opportunity to stay at many different hotels and chains in Canada and the United States. My favorite by far is The Four Points by Sheraton Toronto Airport property! This hotel is located on 6257 Airport Road in Toronto Canada across from the airport. What a gem for the weary business traveler or vacationer catching a flight. I started staying at this property ~25 years ago and have observed changes to the staff, including but not limited to the gm's, maintenance, maids, and front desk clerks many times over. One thing that has always been constant is the friendliness and warm hospitality I have received from all over these many years. You can well imagine that over this time many things can go awry. The staff has always made it right when anything was wrong. They go out of their way to make me fell like I am one of their family. You can always find a hotel that might offer a few more amenities you will never find a hotel that goes the extra mile like that I have found at the Four Points by Sheraton Toronto Airport!!! July 31, 2014
Rated 4 out of 5 by Proximity Quality accommodations/affordable for personal and business travellers situated in a great location to the airport and easy access to major transportation routes N/S/E/W.. July 30, 2014
Rated 5 out of 5 by Convenience I am a frequent flier, that lives 240 kilometers from the Toronto Airport. I need somewhere close to the Pearson Airport at the beginning or the end of my International trips. The Four Points on Airport Road, fits the bill perfectly July 30, 2014
Rated 4 out of 5 by Nice hotel, very close to the T3 Nice hotel, nice staffs. Just one thing, there are some bad smells from the AC. We accidentally turned the AC to a higher temperature (I assumed that into heating), a very strong burning smell came out. As the window cannot be opened, it took quite a while to get the odor gone. (Luckily we just turned to a lower temperature and made AC running, and we left the room. Anyway, it is a nice hotel. July 28, 2014
Rated 4 out of 5 by Great hotel close to the airport Very nice hotel, fully non smoking. The only minor annoyance being the room air conditioning unit was noisy July 27, 2014
Rated 4 out of 5 by Hotel is quiet and close to airport Easy to get to. Charged $12 for parking. As a member I do not think we should pay for parking when it is not crowded. July 26, 2014
Rated 5 out of 5 by This hotel is super. We stay here frequently when flying as we can always count on clean rooms at affordable prices and helpful staff. Car parking is also a big plus for us. July 25, 2014
Rated 4 out of 5 by Good comfortable hotel near airport. We did a reverse park and fly (dropped the car off and stayed at our return to Canada). Rates for room and parking are quite reasonable for Toronto Airport area. You are basically right across the street from Pearson Terminal 3. They run a shuttle every half hour to the airport and we had no issues connecting with the shuttle. Rooms are a bit tired looking compared to some newer hotels, but everything was very clean and beds were very comfortable. Check in staff were excellent and the restaurant served an excellent breakfast. Restaurant is not cheap, but average for the airport area. We often use this hotel because it is clean, close to the airport and a good value for the money. July 25, 2014
Rated 2 out of 5 by Hotel needs to make customer feel better. Hotel needs to make customer feel better, clerk needs to find better solutions for customers and not for themselves. Microwave use has a charge of $15, even if they saw we have a baby and we need to sterilize baby bottles thing that just take us 4 minutes of use... $15 charge. No kids allowed at the restaurant because is a bar also. If you park your car at the entrance the cap guys will push you to move. July 21, 2014
Rated 4 out of 5 by Excellent hotel at a fair price Excellent hotel at a fair price and close to Toronto airport. Full service restaurant is open late which is a real benefit to late arriving guests. July 20, 2014
Rated 5 out of 5 by Great place The staff is outstanding. The restaurant had very good food, but limited choice, and should be open for lunch on weekends. July 18, 2014
Rated 2 out of 5 by close to YYZ was very pleased with the hotel, restaurant, and size of room. Great free airport shuttle service. Very friendly and welcoming staff. However, our room was unclean and I had to call housekeeping to complete their cleaning services. The bed was made and waste baskets had been emptied, but there were crumbs on tables and floor and under furniture showing that vacuuming had not been done (or done very quickly). Housekeeping responded quickly and were very apologetic, however I was not impressed at all that I needed to attend to this matter. July 16, 2014
Rated 3 out of 5 by Staff Manage Guests well, distruptions not their fault This is the third time I have stayed in this hotel. The staff has be consistantly friendly, professional, and responsive. There was a large group in the hotel this time, who really took over the place. I was very impressed with the staff's ablitity to manage the needs of all guest. This is the second time I have witnessed a major conflict in this hotel, however. The first time there was a fight right outside me door that required police intervention. This time the guests next door to me were screaming and hitting each other for about 20 minutes before departing. Not the hotel's fault by any means, but does call in to question safety issues. The room was clean (the last two visits there was an ordor in the room), however, the toliel didn't flush well, the tub didn't drain, and the door would only ltach shut if you slammed it very hard. July 15, 2014
Rated 3 out of 5 by needs fresher carpeting and furnishing in rooms A very pleasant front desk attendant offered us a second room which had newer, cleaner carpet, and cleaner furnishings. The first room was very worn and stained. The staff were excellent, the food was great in the hotel restaurant, however hotel rooms looked very tired. July 15, 2014
Rated 5 out of 5 by Good Hospitality Stay was very comfortable, food was good and staff was humble. Except for the air condition not working in the main Ball Room all was good. July 14, 2014
Rated 5 out of 5 by Good facility I enjoyed my stay. The conference room was good size to accommodate the number of people we had. July 14, 2014
Rated 3 out of 5 by Good service but room facilities need improvement PLUSES: Staff was really courteous. Internet facilities were good too. MINUSES: there is no valet service, so for those carrying lots of suitcases from international travel, they need to haul their stuff all the way to the room. The rooms had no electric kettle for boiling hot water. Only a cheap coffee maker with no real glasses or mugs either (paper glasses). The bathroom was really small too. July 12, 2014
Rated 3 out of 5 by Great service I stayed at this hotel due to my flight being cancelled. Front desk staff were wonderful and provided excellent service in my time of need! The hotel was clean but is older and needs some updating. July 11, 2014
Rated 3 out of 5 by Poor internet service! As a business traveller and I'm sure thats a major portion of this hotels business, I found the "free High speed internet" far from high speed. Very, Very poor connectivity with extremely low MBPS. Was vertualy unusable in the evening as it was unable to hold my VPN connection . Even just for surfing it was unbearably slow loading and continously dropped the connection. It was a bit better in the morning , however I was unabler to get any work done from the comfort of my room and had no choice but to go downstairs to use the business center, Honesly I would prefer to pay a fee for the internet if it was really high speed and usable. July 10, 2014
Rated 4 out of 5 by Close to the airport This hotel is a very good place to stay when you are flying out of Toronto early in the morning, or coming in to Toronto late at night. The only problem is that occasionally the shuttle from the airport takes a long time - more than thirty minutes. July 8, 2014
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