Rated 4 out of 5 by Angell79 Excellent Care and Comfort
I was very impressed with my day-room stay on March 4, 2013. The staff was friendly and helpful and even assisted me by taking my lunch to the kitchen fridge since I was not equipped with a room fridge.
My room was comfortable and, even though my stay was short, I had restfull and uniterrupted sleep.
March 6, 2013
Rated 5 out of 5 by hdknight Hotel perfect to our needs
We were there for two different venue events and the free shuttle was perfect for one event while the availability of a very reputable taxi at a moment's notice was ideal. Nice quiet area away from the hustle and bustle of big city life. Very clean hotel and amenities are easily accessible. Loved the pool.
May 28, 2013
Rated 5 out of 5 by Tekesha27 Great place to stay
Everything about this hotel was amazing, the staff, rooms, environment, and food
August 9, 2014
Rated 4 out of 5 by GCC12 Very comfortable and convenient
The location is excellent and with the shuttle to and from the airport, plus the ability to park your car there during the travel, they make it very easy.
The hotel set up is very good, with the restaurant and bar pleasant and accessible.
The rooms are clean and comfortable - especially the beds!
November 16, 2012
Rated 3 out of 5 by Woof Issues
Heating system very noisy in room--it caused interrupted sleep--and the cool air blew all the way to the bed (which was on the opposite wall to the heating system).
Staff forgot to make wake-up call.
Light switch into unit should be closer to door entrance and hotel corridor; hard to find in dark.
January 25, 2013
Rated 4 out of 5 by Estoboy A good hotel
Service was excellent, and sleeping facilities were good. We did have the morning breakfast (buffet), which was not good at all. Way too much grease in everything..Continental is the way to go with this hotel.
July 8, 2014
Rated 5 out of 5 by Lilarose This hotel is super.
We stay here frequently when flying as we can always count on clean rooms at affordable prices and helpful staff. Car parking is also a big plus for us.
July 25, 2014
Rated 3 out of 5 by MissNewYork Great service
I stayed at this hotel due to my flight being cancelled. Front desk staff were wonderful and provided excellent service in my time of need! The hotel was clean but is older and needs some updating.
July 11, 2014
Rated 5 out of 5 by MrZero Great Hotel - Front Desk Staff are exceptional!!
Hotel is very convenient in terms of location and a pleasant surprise for a Four Points. The restaurant was pretty good too.
What I appreciated most about the hotel was the Amazing Service by the front desk staff.. Dana and Shernaz are extremely professional and made sure my stay was perfect.
April 18, 2013
Rated 4 out of 5 by Leejjc Hotel experience
Location is fantastic and the staff and professional and friendly
August 7, 2014
Rated 5 out of 5 by Bernzie Excellent place to stay
I found this motel to be friendly, accommodating and very comfortable. I will definitely be staying here again as I loved the pool, hot tub, exercise room and the cleanliness of the room and corridors. I have nothing to complain about with this motel.
May 29, 2014
Rated 4 out of 5 by RWHSJC Excellent hotel at a fair price
Excellent hotel at a fair price and close to Toronto airport. Full service restaurant is open late which is a real benefit to late arriving guests.
July 20, 2014
Rated 4 out of 5 by TommyT Very Convenient and friendly
This is a good hotel with nice amenities. (Pool, Gym, etc.
Close to YYZ (Toronto airport) with pickup and drop-off shuttle service.
Nice restaurant & bar.
If you are an SPG member there is an SPG reception with the GM every Wednesday.
The staff is friendly and very helpful.
April 16, 2013
Rated 4 out of 5 by transplant Hotel is quiet and close to airport
Easy to get to. Charged $12 for parking. As a member I do not think we should pay for parking when it is not crowded.
July 26, 2014
Rated 5 out of 5 by chery Great Hotel
Hotel is in walking distance to terminal 3, pearson airport. Hotel is clean, rooms are all spacious and clean. Hotel offers park and away. Hotel has a pool and hot tub, dining area, free wifi,free shuttle to airport if you require it.
All over a great value for your money too!
April 15, 2013
Rated 5 out of 5 by lecker hotel staff was amazingly accommodating.
My family and I had a wonderful experience at the Four Points Sheraton by the airport. We were in town for my nephews wedding , The hotel staff was amazingly accommodating. The rooms were clean and updated and we were treated like royalty. I would highly recommend this hotel.
August 18, 2013
Rated 4 out of 5 by Sue9417 Great hotel close to the airport
Very nice hotel, fully non smoking. The only minor annoyance being the room air conditioning unit was noisy
July 27, 2014
Rated 5 out of 5 by traveljuly2013 highly recommend this hotel
The hotel is about 5 minutes from the airport and catching the shuttle is not complicated.
The staff were excellent at check in and the food in the restaurant was excellent.
The rooms and hotel were very clean. I would most definitely recommend this hotel to other travelers.
July 23, 2013
Rated 3 out of 5 by Bonzai ok hotel but needs improvements
Standard rooms expected at Four Points. However, thermostat wasn't working, bathrooms very small with broken light switch. I took advantage of the 4 PM checkout, however they had cancelled my key card anyway and kept being disturbed by staff throughout the extra time period.
January 24, 2013
Rated 3 out of 5 by Hype Met our needs
Stayed here on an overnight stay between flights. Adequate accommodations. However the AC/Heating unit was turned on cold and was unable to change that. The controls did not work. There were roof leaks throughout the hotel. The whole place is somewhat in disrepair.
January 14, 2014
Rated 1 out of 5 by SBAngus Really simple things to correct
30 mins to check in at 11:30 at night and there was not one person ahead of us. Printer didnt work for boarding paaes and no one to help. Shuttle was to be every 15 mins. We waited 40 and had to make 3 phone calls at 10pm on a friday
May 25, 2014
Rated 2 out of 5 by DonE DonE
Room was very small and tired + the first room I was given had a nasty odor. I had a also had a very long wait for the shuttle.
I arrived late and had to leave early the next morning to make a flight. I doubt if I will use this hotel for future transfers at YYZ.
May 26, 2012
Rated 5 out of 5 by srmd Good Hospitality
Stay was very comfortable, food was good and staff was humble.
Except for the air condition not working in the main Ball Room all was good.
July 14, 2014
Rated 3 out of 5 by Sparky Fridge and microwave?
Asked for a fridge and a microwave. Got neither. Insulin should be refrigerated! Had to wait 45 minutes at airport for a shuttle "that will be there in ten minutes". Froze outside waiting. Very disorganized front desk.
Excellent room service, good food choices.
March 7, 2013
Rated 5 out of 5 by Lou2 Great place
The staff is outstanding.
The restaurant had very good food, but limited choice, and should be open for lunch on weekends.
July 18, 2014
Rated 5 out of 5 by Sal13 Staff make the stay a pleasure
I couldn't have asked for a better stay at a hotel situated so conveniently close to the airport but what really marked the difference was the staff who I felt where all superb from the waiters, check-in clerks and management. Can't recommend it highly enough.
August 31, 2013
Rated 2 out of 5 by Denis8 disapointing
As a new corporate client I was extremely disappointed with my stay, The hotel was dirty with beer cans everywhere and cigarette buts at the entrance. Truly it was a terrible experience.
June 23, 2014
Rated 4 out of 5 by Andrea81 Excellent Staff!
Staff were very informed and helpful, quick check-in, answered our questions. Upon check-out I realized I had left an earring in the room. The staff immediately went to the room to check and held it for 4 days until our flight returned! Excellent service!
August 7, 2013
Rated 4 out of 5 by slamb5 Great location, service & features!
We stayed there before leaving for a trip to Dominican. To our surprise, our room was ready before 'check in time' which isn't always a possibility. The hotel was fairly busy but the service from the desk & the lobby bar was friendly & efficient!
March 24, 2014
Rated 5 out of 5 by Miko123 Great location & Excellent Customer Service
Very close to YYZ, so location was great if you need to catch an early flight. Lots of parking space for a minimum fee. Front desk staff were very friendly and customer service oriented. Place looked clean and well kept.
May 20, 2014